My AI Front Desk vs RingCentral AI Receptionist
The short answer
- My AI Front Desk costs least at both 100 and 500 calls a month.
- RingCentral AI Receptionist has the lowest advertised price ($49), but costs $124 at 100 calls.
 My AI Front DeskVisit site |  RingCentral AI Receptionistsmall and midsize businesses keeping their phone system but missing callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | My AI Front Desk$109Lowest | RingCentral AI Receptionist$124 |
| At 500 calls a month | My AI Front Desk$359Lowest | RingCentral AI Receptionist$624 |
| Advertised from | My AI Front Desk$99 a month | RingCentral AI Receptionist$49 a month |
| The advertised plan covers | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. | RingCentral AI ReceptionistThe $39 plan covers 40 of 100 calls. Standalone costs less for all 100. |
| Bills | My AI Front Deskper minute | RingCentral AI Receptionistper minute |
| Keeps answering past your allowance | My AI Front DeskYesCalls keep being answered past the allowance | RingCentral AI ReceptionistYesCalls keep being answered past the 100 included minutes |
| Free trial or plan | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying | RingCentral AI ReceptionistPartlyBoth plans come with a 14-day free trial you can set up and take real calls on… |
| Month to month, cancel online | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… | RingCentral AI ReceptionistNot stated |
| On the call | ||
| Books appointments | My AI Front DeskYesIt books into your calendar during the call | RingCentral AI ReceptionistPartlyIt schedules and reschedules during the call through connected calendars or by texting a… |
| Transfers to a person | My AI Front DeskYesWarm transfer is supported. 'Hot' transfers can play a whisper summary to your staff… | RingCentral AI ReceptionistYesIt transfers callers to users, extensions, queues or outside numbers and passes a call… |
| Human receptionists as backup | My AI Front DeskNoThere are no vendor-staffed human receptionists | RingCentral AI ReceptionistNot stated |
| After-hours rules | My AI Front DeskYesIt answers 24/7 | RingCentral AI ReceptionistYesIt answers day and night including weekends and holidays… |
| Urgent calls escalated | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe… | RingCentral AI ReceptionistNot stated |
| Texts your callers | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations)… | RingCentral AI ReceptionistPartlyAn AI SMS agent answers texts, automates text inquiries and sends follow-ups… |
| Call summary by text | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… | RingCentral AI ReceptionistPartlyCall summaries travel with transfers and full transcripts are in the app… |
| Language, privacy and trying it | ||
| Languages | My AI Front DeskPartly20+ languages | RingCentral AI ReceptionistYes6 languages |
| HIPAA, with a signed BAA | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… | RingCentral AI ReceptionistPartlyHIPAA compliance is listed as included on both plans with encryption and audit logging… |
| Hear it before you buy | My AI Front DeskYesThere is a public demo phone line to call before buying… | RingCentral AI ReceptionistYesThere is a public demo number to call plus recorded sample calls per industry on the… |
| What it connects to | ||
| Google Calendar | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide | RingCentral AI ReceptionistNot stated |
| Outlook | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page | RingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations… |
| Calendly | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category… | RingCentral AI ReceptionistNoGoogle, Outlook and Calendly are the named calendar integrations… |
| Your trade’s software | My AI Front DeskYesThere are documented connectors for Housecall Pro… | RingCentral AI ReceptionistNot stated |
| Keep your number | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number… | RingCentral AI ReceptionistYesIt sits in front of any existing phone system, reached by forwarding calls to it or via… |
| In short | ||
| What it is | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk | RingCentral AI ReceptionistRingCentral AI Receptionist is an AI phone answering product that answers calls and texts around the clock, routes them with context, captures leads and books appointments. It works alongside an existing phone system or as part of RingEX.All answers for RingCentral AI Receptionist |
| Checked | My AI Front DeskOctober 14, 2026 | RingCentral AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price