My AI Front Desk vs Kalyvox
The short answer
- My AI Front Desk costs least at 100 calls a month ($109), Kalyvox at 500 (326.50 EUR).
- Kalyvox has the lowest advertised price ($89), but costs 136.50 EUR at 100 calls.
 My AI Front DeskVisit site |  Kalyvoxsmall field-service and professional teams that cannot answer the phone while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | My AI Front Desk$109Lowest | Kalyvox136.50 EUR |
| At 500 calls a month | My AI Front Desk$359 | Kalyvox326.50 EURLowest |
| Advertised from | My AI Front Desk$99 a month | Kalyvox$89 a month |
| The advertised plan covers | My AI Front DeskThe $99 plan covers 96 of 100 calls.4 cost extra. | KalyvoxThe 89 EUR plan covers 0 of 100 calls.100 cost extra. |
| Bills | My AI Front Deskper minute | Kalyvoxper minute |
| Keeps answering past your allowance | My AI Front DeskYesCalls keep being answered past the allowance | KalyvoxYesThere is no allowance to exceed: extra volume keeps billing at the same per-minute rate… |
| Free trial or plan | My AI Front DeskPartlyBusiness-in-a-Box comes with a 7-day free trial, so you can try it before paying | KalyvoxPartlySeven days free with a working assistant you can forward real calls to and phone… |
| Month to month, cancel online | My AI Front DeskYesBilling is month to month with no contract, and you cancel from the dashboard without a… | KalyvoxYesMonth-to-month with no commitment, cancellable from the account settings without… |
| On the call | ||
| Books appointments | My AI Front DeskYesIt books into your calendar during the call | KalyvoxYesThe assistant reads live calendar availability… |
| Transfers to a person | My AI Front DeskYesWarm transfer is supported. 'Hot' transfers can play a whisper summary to your staff… | KalyvoxYesRule-based transfer by detected intent, and on documented flows the assistant collects… |
| Human receptionists as backup | My AI Front DeskNoThere are no vendor-staffed human receptionists | KalyvoxNoNo human operators sit behind the AI: when no transfer target is available the assistant… |
| After-hours rules | My AI Front DeskYesIt answers 24/7 | KalyvoxYesAnswers 24/7 and adapts the greeting and script to your configured opening hours… |
| Urgent calls escalated | My AI Front DeskYesUrgent calls are escalated through transfer scenarios you describe… | KalyvoxPartlyEscalation fires on criteria you define, by keyword transfer or SMS to the on-call contact |
| Texts your callers | My AI Front DeskYesIt can text callers during and after a call (links, menus, confirmations)… | KalyvoxPartlyIt can text a booking link mid-call when the caller's number is a mobile… |
| Call summary by text | My AI Front DeskYesCall notifications can go by SMS or email and can include the AI call summary and… | KalyvoxPartlyEvery call produces a structured card by notification, email or text… |
| Language, privacy and trying it | ||
| Languages | My AI Front DeskPartly20+ languages | KalyvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | My AI Front DeskYesThe HIPAA landing page says a Business Associate Agreement comes with every plan and is… | KalyvoxNot stated |
| Hear it before you buy | My AI Front DeskYesThere is a public demo phone line to call before buying… | KalyvoxPartlyThere is no public demo number or recorded sample call |
| What it connects to | ||
| Google Calendar | My AI Front DeskYesGoogle Calendar has a native two-way sync with a setup guide | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization and are booked during… |
| Outlook | My AI Front DeskYesOutlook / Microsoft 365 calendar sync is listed on the integrations page | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization and are booked during… |
| Calendly | My AI Front DeskYesCalendly is named in the booking FAQ and in the help centre's scheduling category… | KalyvoxYesa Calendly-style link can be texted instead when no calendar is connected |
| Your trade’s software | My AI Front DeskYesThere are documented connectors for Housecall Pro… | KalyvoxNoThe vendor's integration inventory names only Google Calendar, Zapier and ChatGPT… |
| Keep your number | My AI Front DeskYesYou can keep your existing number and forward calls to your Frontdesk number… | KalyvoxYesYou keep your existing landline or mobile number and forward it permanently… |
| In short | ||
| What it is | My AI Front DeskMy AI Front Desk (branded Frontdesk) is an AI receptionist that answers a business's phone calls and also handles web chat, two-way SMS, email and a built-in CRM. Small businesses buy it self-serve; agencies can resell it under their own brand.All answers for My AI Front Desk | KalyvoxKalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.All answers for Kalyvox |
| Checked | My AI Front DeskOctober 14, 2026 | KalyvoxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price