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MedReception AI vs SimpleIntake

The short answer

  • SimpleIntake costs least at 100 calls a month: $297 through sales.
  • MedReception AI costs least at 500: $299.
  • Pick MedReception AI if you want the lower bill at 500 calls, booking in Google Calendar or booking in Outlook.
  • Pick SimpleIntake if you want the lower bill at 100 calls.
MedReception AI vs SimpleIntake, compared
MedReception AIsolo and single-group medical practices that book patients in an EMRVisit siteSimpleIntaketherapy group practices losing new client inquiries to voicemail after hoursVisit site
Cost
At 100 calls a monthMedReception AI$299SimpleIntake$297 through salesLowest
At 500 calls a monthMedReception AI$299LowestSimpleIntake$327 through sales
Advertised fromMedReception AI$299 a monthSimpleIntake$297 a month
The advertised plan coversMedReception AIThe $299 plan covers all 100 calls.SimpleIntakeNot counted
BillsMedReception AIflat feeSimpleIntakeper minute
Keeps answering past your allowanceMedReception AIYesCalls keep being answered past the allowanceSimpleIntakeYesCalls keep being answered past the included credit
Free trial or planMedReception AINot statedSimpleIntakeNoThere is no free plan or trial anywhere on the site
Month to month, cancel onlineMedReception AIYesBoth the managed plans and Studio are sold month to monthSimpleIntakeYesBilling is month to month with no long-term commitment and cancellation any time
On the call
Books appointmentsMedReception AIYesThe AI books new and existing patients into the practice's own EMR during the callSimpleIntakePartlyThe voice AI or chatbot books the consultation call onto the practice's own built-in booking calendar during the conversation
Transfers to a personMedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rulesSimpleIntakeNot stated
Human receptionists as backupMedReception AINoNo human agents sit behind the AI: out-of-scope calls are capturedSimpleIntakeNoWhen the AI cannot answer something it does not reach a person on the call
After-hours rulesMedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agentSimpleIntakeYesThe receptionist answers around the clock
Urgent calls escalatedMedReception AIYesEmergency wording triggers an immediate instruction to call emergency servicesSimpleIntakeNot stated
Texts your callersMedReception AIPartlySMS reminders and post-call confirmations ship todaySimpleIntakeYesTwo-way SMS and email run through one shared inbox
Call summary by textMedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMSSimpleIntakePartlyEvery call is transcribed and logged in the pipeline
Language, privacy and trying it
LanguagesMedReception AIPartlyEnglish onlySimpleIntakeNot stated
HIPAA, with a signed BAAMedReception AIYesA business associate agreement is signed for any deployment touching PHISimpleIntakeYesA Business Associate Agreement is signed with every practice on the single plan
Hear it before you buyMedReception AIPartlyA recorded sample call is published on the home page and live demos are bookedSimpleIntakePartlyA recorded demo video shows the receptionist handling a call
What it connects to
Google CalendarMedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creationSimpleIntakeNoGoogle Calendar and Outlook are never named
OutlookMedReception AIYesOutlook Calendar and Calendly have their own listed integration pagesSimpleIntakeNoGoogle Calendar and Outlook are never named
CalendlyMedReception AIYesOutlook Calendar and Calendly have their own listed integration pagesSimpleIntakeYesBooking runs on SimpleIntake's own calendar
Your trade’s softwareMedReception AIYesThe product is built around clinical softwareSimpleIntakeNoThe vendor states plainly
Keep your numberMedReception AIYesYou keep your published practice number and forward it to a dedicated lineSimpleIntakeYesThe practice keeps its current number and phone system
In short
What it isMedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AISimpleIntakeSimpleIntake is an AI intake system for therapy practices that answers calls and website chats, qualifies inquiries and books consultations. It bundles a voice receptionist, two-way SMS and email, contact forms and a visual intake pipeline in one HIPAA-compliant tool.All answers for SimpleIntake
CheckedMedReception AIOctober 15, 2026SimpleIntakeOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price