MedReception AI vs Dentina.Ai
The short answer
- MedReception AI costs least: $299 a month for 100 calls and $299 for 500.
- Pick MedReception AI if you want the lower bill, calls put through to you or booking in Google Calendar.
- Pick Dentina.Ai if you want Spanish (from the Premium (Inbound) plan).
 MedReception AIsolo and single-group medical practices that book patients in an EMRVisit site |  Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | MedReception AI$299Lowest | Dentina.Ai$299 |
| At 500 calls a month | MedReception AI$299Lowest | Dentina.Ai$299 |
| Advertised from | MedReception AI$299 a month | Dentina.Ai$374 a month |
| The advertised plan covers | MedReception AIThe $299 plan covers all 100 calls. | Dentina.AiThe $299 plan covers all 100 calls. |
| Bills | MedReception AIflat fee | Dentina.Aiflat fee |
| Keeps answering past your allowance | MedReception AIYesCalls keep being answered past the allowance | Dentina.AiYesInbound plans include unlimited calls and minutes |
| Free trial or plan | MedReception AINot stated | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan |
| Month to month, cancel online | MedReception AIYesBoth the managed plans and Studio are sold month to month | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate |
| On the call | ||
| Books appointments | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click |
| Transfers to a person | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan |
| Human receptionists as backup | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured | Dentina.AiNot stated |
| After-hours rules | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent | Dentina.AiYesAnswers around the clock including weekends and holidays |
| Urgent calls escalated | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item |
| Texts your callers | MedReception AIPartlySMS reminders and post-call confirmations ship today | Dentina.AiPartlyStandard sends one-way SMS confirmations only |
| Call summary by text | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS | Dentina.AiPartlyTranscription and summarization are stated as part of the service |
| Language, privacy and trying it | ||
| Languages | MedReception AIPartlyEnglish only | Dentina.AiPartly57 languages |
| HIPAA, with a signed BAA | MedReception AIYesA business associate agreement is signed for any deployment touching PHI | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer |
| Hear it before you buy | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked | Dentina.AiYesA public phone number lets a buyer talk to the AI live |
| What it connects to | ||
| Google Calendar | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation | Dentina.AiNoScheduling runs through dental practice management systems only |
| Outlook | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages | Dentina.AiNoScheduling runs through dental practice management systems only |
| Calendly | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages | Dentina.AiNoScheduling runs through dental practice management systems only |
| Your trade’s software | MedReception AIYesThe product is built around clinical software | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems |
| Keep your number | MedReception AIYesYou keep your published practice number and forward it to a dedicated line | Dentina.AiYesYou keep your existing carrier and number |
| In short | ||
| What it is | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai |
| Checked | MedReception AIOctober 15, 2026 | Dentina.AiOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price