Marlie AI vs Trillet AI Receptionist
The short answer
- Marlie AI costs least at 100 calls a month: $49.
- Trillet AI Receptionist costs least at 500: $269.
- Pick Marlie AI if you want the lower bill at 100 calls.
- Pick Trillet AI Receptionist if you want the lower bill at 500 calls or bookings made during the call.
 Marlie AIsolo trades and service shops that miss calls on the jobVisit site |  Trillet AI Receptionistsolo owner-operators and trades who miss calls on the job and want bookings takenVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Marlie AI$49Lowest | Trillet AI Receptionist$69 |
| At 500 calls a month | Marlie AI$274 | Trillet AI Receptionist$269Lowest |
| Advertised from | Marlie AI$49 a month | Trillet AI Receptionist$49 a month |
| The advertised plan covers | Marlie AIThe $49 plan covers all 100 calls. | Trillet AI ReceptionistThe $49 plan covers 60 of 100 calls.40 cost extra. |
| Bills | Marlie AIper minute | Trillet AI Receptionistper minute |
| Keeps answering past your allowance | Marlie AIYesCalls keep being answered past the allowance | Trillet AI ReceptionistYesCalls keep being answered past the allowance |
| Free trial or plan | Marlie AIPartlyA 14-day free trial lets you test on a real line within minutes | Trillet AI ReceptionistNoThere is no free plan and no free trial on the receptionist: billing starts at signup |
| Month to month, cancel online | Marlie AIYesPlans are month to month with no long-term commitment and no cancellation fee | Trillet AI ReceptionistYesThe plan is month to month with no contract and cancellation handled in the billing screen |
| On the call | ||
| Books appointments | Marlie AIPartlyReal booking into a synced calendar starts on the Standard plan | Trillet AI ReceptionistYesThe agent connects to a calendar, checks live availability |
| Transfers to a person | Marlie AIPartlyWarm transfer with the caller announced before you accept is real | Trillet AI ReceptionistPartlyTrillet's platform builds cold, whisper and warm transfers with ring-time fallback |
| Human receptionists as backup | Marlie AINoThere is no human agent pool behind the AI | Trillet AI ReceptionistNot stated |
| After-hours rules | Marlie AIYesIt answers around the clock and you can set different after-hours behavior | Trillet AI ReceptionistYesIt answers around the clock including nights, weekends and public holidays |
| Urgent calls escalated | Marlie AIPartlyUrgent keywords can trigger an immediate transfer to an on-call person | Trillet AI ReceptionistYesThe agent screens each caller for urgency as the call starts |
| Texts your callers | Marlie AIPartlyIt texts callers links and automated SMS follow-ups after the call | Trillet AI ReceptionistPartlyIt sends callers confirmations, follow-ups |
| Call summary by text | Marlie AIYesA post-call report with caller, issue and urgency goes out by text as well as email | Trillet AI ReceptionistPartlyCall summaries arrive by email right after the call with the caller's name, number, reason |
| Language, privacy and trying it | ||
| Languages | Marlie AIYes50+ languages | Trillet AI ReceptionistPartly32 languages |
| HIPAA, with a signed BAA | Marlie AINot stated | Trillet AI ReceptionistPartlyTrillet will sign a BAA at no extra fee, but only on an eligible Agency or Enterprise plan |
| Hear it before you buy | Marlie AIYesFour public demo lines by industry can be called directly, plus recorded sample calls | Trillet AI ReceptionistYesThe receptionist page both offers an in-page demo call of the AI |
| What it connects to | ||
| Google Calendar | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets | Trillet AI ReceptionistYesGoogle Calendar, Cal.com and GoHighLevel Calendar connect directly on the self-serve plan |
| Outlook | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Calendly | Marlie AIYesThe vendor names Google Calendar, Outlook and Calendly as booking targets | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Your trade’s software | Marlie AIPartlyTrade tools covered include Housecall Pro, Jobber, Shopmonkey, Clio | Trillet AI ReceptionistPartlyTrade and practice systems such as ServiceTitan or Dentrix belong to Trillet's contracted |
| Keep your number | Marlie AIYesYou keep your existing business number and forward it to the Marlie number | Trillet AI ReceptionistYesYou keep your existing business number and forward calls to the AI |
| In short | ||
| What it is | Marlie AIMarlie AI is a 24/7 AI answering service that picks up a service business's forwarded calls, screens spam, qualifies callers and books jobs into a connected calendar. Call reports with summaries and transcripts go out by email and text after every call.All answers for Marlie AI | Trillet AI ReceptionistTrillet's AI Receptionist is a single ready-made inbound phone agent for a small business, trained from the business's own website to answer calls, book appointments and email summaries. It is sold as one flat plan separate from Trillet's white-label platform.All answers for Trillet AI Receptionist |
| Checked | Marlie AIOctober 15, 2026 | Trillet AI ReceptionistOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price