Maple vs Rosie
The short answer
- Rosie costs least at 100 calls a month: $149.
- Maple costs least at 500: $150.
- Pick Maple if you want the lower bill at 500 calls or calls put through to you.
- Pick Rosie if you want the lower bill at 100 calls, booking in Google Calendar (from the Scale plan) or booking in Calendly (from the Scale plan).
 Mapleindependent restaurants and multi-unit groups that lose phone orders during a rushVisit site |  RosieUS small businesses that want an agent trained on their website and Google profileVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Maple$150 | Rosie$149Lowest |
| At 500 calls a month | Maple$150Lowest | Rosie$299 |
| Advertised from | Maple$150 a month | Rosie$49 a month |
| The advertised plan covers | MapleThe $150 plan covers all 100 calls. | RosieThe $49 plan it advertises stops at 83 calls, then moves you up a plan. |
| Bills | Mapleflat fee | Rosieper minute |
| Keeps answering past your allowance | MapleNoThere is no allowance to exceed and no overage rate published: Maple states minutes | RosieYesNo per-minute overage rate |
| Free trial or plan | MapleNoThere is no free plan and no free trial on a real line: onboarding requires a card | RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before the first charge |
| Month to month, cancel online | MaplePartlyMarketing promises month-to-month with no contracts | RosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee |
| On the call | ||
| Books appointments | MaplePartlyReservations are booked, changed and canceled during the call | RosiePartlyBooking straight into your calendar during the call starts on Scale |
| Transfers to a person | MapleYesAutomated transfer is included on the entry plan with a configurable handoff number | RosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale |
| Human receptionists as backup | MapleNoThe documented fallback chain ends with the restaurant's own staff | RosieNot stated |
| After-hours rules | MapleYesMaple answers 24/7 and the vendor states it can give different responses when the restaurant is closed | RosieYesAnswers 24/7 on every plan |
| Urgent calls escalated | MapleNot stated | RosiePartlyEmergencies reach a person only through transfer scenarios you describe |
| Texts your callers | MaplePartlyThe agent can text order links, booking links, payment links and custom messages | RosiePartlyProfessional only texts callers an appointment link |
| Call summary by text | MaplePartlyEvery call gets a written AI summary, but in the dashboard rather than by SMS | RosieYesEvery plan sends an email and/or text notification after each call with a brief overview |
| Language, privacy and trying it | ||
| Languages | MaplePartly5 languages | RosieYesEnglish and Spanish |
| HIPAA, with a signed BAA | MapleNot stated | RosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie |
| Hear it before you buy | MaplePartlySeven recorded sample calls across cuisines | RosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request |
| What it connects to | ||
| Google Calendar | MapleNoBookings land in OpenTable, not in a personal calendar | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity |
| Outlook | MapleNoBookings land in OpenTable, not in a personal calendar | RosieNoOnly one calendar can be connected, and Outlook is not listed |
| Calendly | MapleNoBookings land in OpenTable, not in a personal calendar | RosiePartlyBooks directly into Google Calendar, Calendly, Acuity |
| Your trade’s software | MapleYesThe connections are restaurant-specific: Toast, Square, Clover, Shift4 Dine, Lightspeed | RosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread, JobNimbus |
| Keep your number | MapleYesThe recommended setup keeps your existing line | RosieYesYou keep your existing number and forward calls |
| In short | ||
| What it is | MapleMaple is an AI phone agent for restaurants that answers calls around the clock, handles hours and FAQ questions, and transfers callers to staff. Its Pro tier also takes phone orders into the POS and books OpenTable reservations.All answers for Maple | RosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie |
| Checked | MapleOctober 15, 2026 | RosieOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price