Maple vs Relay by Leva Build
The short answer
- Relay by Leva Build costs least: A$199 (about $138) a month for 100 calls and A$199 (about $138) for 500.
- Pick Relay by Leva Build if you want the lower bill or booking in Google Calendar.
 Mapleindependent restaurants and multi-unit groups that lose phone orders during a rushVisit site |  Relay by Leva BuildAustralian tradies on ServiceM8 who miss calls while they are on the toolsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Maple$150 | Relay by Leva BuildA$199about $138Lowest |
| At 500 calls a month | Maple$150 | Relay by Leva BuildA$199about $138Lowest |
| Advertised from | Maple$150 a month | Relay by Leva BuildA$199 (about $138) a monthabout $138 |
| The advertised plan covers | MapleThe $150 plan covers all 100 calls. | Relay by Leva BuildThe A$199 (about $138) plan covers all 100 calls. |
| Bills | Mapleflat fee | Relay by Leva Buildflat fee |
| Keeps answering past your allowance | MapleNoThere is no allowance to exceed and no overage rate published: Maple states minutes | Relay by Leva BuildNoThere is no allowance to exceed: the vendor sells unlimited calls at a flat rate |
| Free trial or plan | MapleNoThere is no free plan and no free trial on a real line: onboarding requires a card | Relay by Leva BuildPartlyA seven-day free trial puts it on the real line with no card |
| Month to month, cancel online | MaplePartlyMarketing promises month-to-month with no contracts | Relay by Leva BuildYesIt is sold month to month with cancellation at any time and no lock-in |
| On the call | ||
| Books appointments | MaplePartlyReservations are booked, changed and canceled during the call | Relay by Leva BuildPartlyIt checks live ServiceM8 availability and captures the booking during the call |
| Transfers to a person | MapleYesAutomated transfer is included on the entry plan with a configurable handoff number | Relay by Leva BuildNot stated |
| Human receptionists as backup | MapleNoThe documented fallback chain ends with the restaurant's own staff | Relay by Leva BuildNot stated |
| After-hours rules | MapleYesMaple answers 24/7 and the vendor states it can give different responses when the restaurant is closed | Relay by Leva BuildYesIt answers around the clock at the same rate |
| Urgent calls escalated | MapleNot stated | Relay by Leva BuildPartlyEmergencies are detected from keywords and flagged as urgent inside the SMS summary |
| Texts your callers | MaplePartlyThe agent can text order links, booking links, payment links and custom messages | Relay by Leva BuildNot stated |
| Call summary by text | MaplePartlyEvery call gets a written AI summary, but in the dashboard rather than by SMS | Relay by Leva BuildYesAn SMS lands within seconds of the call ending carrying the caller's name, job detail |
| Language, privacy and trying it | ||
| Languages | MaplePartly5 languages | Relay by Leva BuildNot stated |
| HIPAA, with a signed BAA | MapleNot stated | Relay by Leva BuildNot stated |
| Hear it before you buy | MaplePartlySeven recorded sample calls across cuisines | Relay by Leva BuildYesThe home page offers a recorded sample of a real call |
| What it connects to | ||
| Google Calendar | MapleNoBookings land in OpenTable, not in a personal calendar | Relay by Leva BuildYesServiceM8 scheduling is the headline integration |
| Outlook | MapleNoBookings land in OpenTable, not in a personal calendar | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site |
| Calendly | MapleNoBookings land in OpenTable, not in a personal calendar | Relay by Leva BuildNoOutlook, Microsoft 365 and Calendly are not mentioned anywhere on the site |
| Your trade’s software | MapleYesThe connections are restaurant-specific: Toast, Square, Clover, Shift4 Dine, Lightspeed | Relay by Leva BuildPartlyServiceM8, the Australian trades job-management tool, is connected by OAuth |
| Keep your number | MapleYesThe recommended setup keeps your existing line | Relay by Leva BuildYesYou keep the existing business number and divert it to Relay |
| In short | ||
| What it is | MapleMaple is an AI phone agent for restaurants that answers calls around the clock, handles hours and FAQ questions, and transfers callers to staff. Its Pro tier also takes phone orders into the POS and books OpenTable reservations.All answers for Maple | Relay by Leva BuildRelay is Leva Build's AI phone receptionist for Australian trades businesses, answering calls around the clock in an Australian voice. It checks live ServiceM8 availability, captures booking details for the owner to confirm, and texts a summary after every call.All answers for Relay by Leva Build |
| Checked | MapleOctober 15, 2026 | Relay by Leva BuildOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.