Maple vs Kalyvox
The short answer
- Maple costs least: $150 a month for 100 calls and $150 for 500.
- Kalyvox has the lowest advertised price, €89 (about $100), but costs €136.50 (about $153) at 100 calls.
- Pick Maple if you want the lower bill or a connection to your trade’s software.
- Pick Kalyvox if you want bookings made during the call, booking in Google Calendar or booking in Outlook.
 Mapleindependent restaurants and multi-unit groups that lose phone orders during a rushVisit site |  Kalyvoxsmall field-service and professional teams that cannot answer the phone while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Maple$150Lowest | Kalyvox€136.50about $153 |
| At 500 calls a month | Maple$150Lowest | Kalyvox€326.50about $366 |
| Advertised from | Maple$150 a month | Kalyvox€89 (about $100) a monthabout $100 |
| The advertised plan covers | MapleThe $150 plan covers all 100 calls. | KalyvoxThe €89 (about $100) plan covers 0 of 100 calls.100 cost extra. |
| Bills | Mapleflat fee | Kalyvoxper minute |
| Keeps answering past your allowance | MapleNoThere is no allowance to exceed and no overage rate published: Maple states minutes | KalyvoxYesThere is no allowance to exceed: extra volume keeps billing at the same per-minute rate |
| Free trial or plan | MapleNoThere is no free plan and no free trial on a real line: onboarding requires a card | KalyvoxPartlySeven days free with a working assistant you can forward real calls to and phone yourself |
| Month to month, cancel online | MaplePartlyMarketing promises month-to-month with no contracts | KalyvoxYesMonth-to-month with no commitment |
| On the call | ||
| Books appointments | MaplePartlyReservations are booked, changed and canceled during the call | KalyvoxYesThe assistant reads live calendar availability, offers slots and writes the event |
| Transfers to a person | MapleYesAutomated transfer is included on the entry plan with a configurable handoff number | KalyvoxYesRule-based transfer by detected intent |
| Human receptionists as backup | MapleNoThe documented fallback chain ends with the restaurant's own staff | KalyvoxNoNo human operators sit behind the AI |
| After-hours rules | MapleYesMaple answers 24/7 and the vendor states it can give different responses when the restaurant is closed | KalyvoxYesAnswers 24/7 and adapts the greeting and script to your configured business hours |
| Urgent calls escalated | MapleNot stated | KalyvoxPartlyEscalation fires on criteria you define, by keyword transfer or SMS to the on-call contact |
| Texts your callers | MaplePartlyThe agent can text order links, booking links, payment links and custom messages | KalyvoxPartlyIt can text a booking link mid-call when the caller's number is a mobile |
| Call summary by text | MaplePartlyEvery call gets a written AI summary, but in the dashboard rather than by SMS | KalyvoxPartlyEvery call produces a structured card by notification, email or text |
| Language, privacy and trying it | ||
| Languages | MaplePartly5 languages | KalyvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | MapleNot stated | KalyvoxNot stated |
| Hear it before you buy | MaplePartlySeven recorded sample calls across cuisines | KalyvoxPartlyThere is no public demo number or recorded sample call |
| What it connects to | ||
| Google Calendar | MapleNoBookings land in OpenTable, not in a personal calendar | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Outlook | MapleNoBookings land in OpenTable, not in a personal calendar | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Calendly | MapleNoBookings land in OpenTable, not in a personal calendar | KalyvoxYesA Calendly-style link can be texted instead when no calendar is connected |
| Your trade’s software | MapleYesThe connections are restaurant-specific: Toast, Square, Clover, Shift4 Dine, Lightspeed | KalyvoxNoThe vendor's integration inventory names only Google Calendar, Zapier and ChatGPT |
| Keep your number | MapleYesThe recommended setup keeps your existing line | KalyvoxYesYou keep your existing landline or mobile number and forward it permanently, on no-answer |
| In short | ||
| What it is | MapleMaple is an AI phone agent for restaurants that answers calls around the clock, handles hours and FAQ questions, and transfers callers to staff. Its Pro tier also takes phone orders into the POS and books OpenTable reservations.All answers for Maple | KalyvoxKalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.All answers for Kalyvox |
| Checked | MapleOctober 15, 2026 | KalyvoxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.