KiwiAgent.ai vs Goodcall
The short answer
- Goodcall costs least: $79 a month for 100 calls and $129 for 500.
- KiwiAgent.ai has the lowest advertised price, NZ$49 (about $27), but costs NZ$147 (about $82) at 100 calls.
- Pick Goodcall if you want the lower bill or booking in Google Calendar.
 KiwiAgent.aiNZ trades, salons, cafes and clinics that miss calls while workingVisit site |  Goodcallsmall businesses with many repeat callers, as each caller is counted once a monthVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | KiwiAgent.aiNZ$147about $82 | Goodcall$79Lowest |
| At 500 calls a month | KiwiAgent.aiNZ$692about $388 | Goodcall$129Lowest |
| Advertised from | KiwiAgent.aiFree, then NZ$49 (about $27) a monthabout $27 | Goodcall$79 a month |
| The advertised plan covers | KiwiAgent.aiThe NZ$49 (about $27) plan covers 33 of 100 calls.67 cost extra. | GoodcallThe $79 plan covers all 100 calls. |
| Bills | KiwiAgent.aiper minute | Goodcallper caller |
| Keeps answering past your allowance | KiwiAgent.aiYesPast the plan allowance every extra minute is a flat NZ$0.49 (about $0.27) plus GST on all paid plans | GoodcallYesPast the allowance, service continues |
| Free trial or plan | KiwiAgent.aiPartlyA standing free plan gives 30 answered minutes every month with no card | GoodcallPartlyThere is no free trial on a real line |
| Month to month, cancel online | KiwiAgent.aiYesMonthly plans are month to month and cancellable from the dashboard or by email | GoodcallYesEvery plan is month to month with monthly billing only |
| On the call | ||
| Books appointments | KiwiAgent.aiYesThe agent checks the connected calendar during the call | GoodcallYesBooks into Google Calendar during the call |
| Transfers to a person | KiwiAgent.aiYesCalls can be routed to a team member and the AI briefs that person on who is calling | GoodcallYesTransfers callers to an escalation contact on every plan, retries busy lines |
| Human receptionists as backup | KiwiAgent.aiNoNo vendor-staffed human agents sit behind the AI | GoodcallNoGoodcall supplies no human receptionists |
| After-hours rules | KiwiAgent.aiYesBehavior can differ by time of day, with separate rules for business hours | GoodcallYesAnswers 24/7 on every plan and uses the hours, holidays and closures you set on calls |
| Urgent calls escalated | KiwiAgent.aiPartlyUrgent callers are escalated to a mobile or an on-call roster | GoodcallYesThe agent triages callers including urgent ones and transfers to the right person |
| Texts your callers | KiwiAgent.aiPartlyThe agent sends outbound SMS confirmations, booking reminders and summaries | GoodcallPartlyThe agent can send a caller a text such as a confirmation or a link |
| Call summary by text | KiwiAgent.aiYesCall messages and summaries are pushed straight after the call by email | GoodcallYesAfter a call the agent sends the captured lead to you by text and email |
| Language, privacy and trying it | ||
| Languages | KiwiAgent.aiNot stated | GoodcallPartlyEnglish only |
| HIPAA, with a signed BAA | KiwiAgent.aiNot stated | GoodcallPartlyGoodcall signs a standard Business Associate Agreement only on the Scale plan |
| Hear it before you buy | KiwiAgent.aiYesYou can talk to the demo agent in the browser or have it ring your phone | GoodcallYesYou can hear it before paying: a free demo agent you build and call from your browser |
| What it connects to | ||
| Google Calendar | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs | GoodcallYesGoogle Calendar is a native connection used for booking on every plan |
| Outlook | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs | GoodcallPartlyOutlook: only a custom connection set up by a developer is named as the route |
| Calendly | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs | GoodcallPartlyCalendly: only a custom connection set up by a developer is named as the route |
| Your trade’s software | KiwiAgent.aiNoNo trade or practice software is supported | GoodcallPartlyNo trade software (ServiceTitan, Jobber, Housecall Pro, Dentrix, Clio, OpenTable, Mindbody) is a native connection on current product pages |
| Keep your number | KiwiAgent.aiYesYou keep your existing business number and forward it to the KiwiAgent number | GoodcallYesYou keep your existing number with your carrier and forward either every call or only busy |
| In short | ||
| What it is | KiwiAgent.aiKiwiAgent.ai is a New Zealand AI phone answering service that answers business calls around the clock, books appointments, takes messages and transfers callers to staff. The team configures each agent from a contact-form inquiry rather than self-serve signup.All answers for KiwiAgent.ai | GoodcallGoodcall is an AI phone agent for small businesses, started inside Google in 2017, that answers a company's calls in place of voicemail. Its agent is built and changed by Gabi, an AI assistant that takes instructions in plain language.All answers for Goodcall |
| Checked | KiwiAgent.aiOctober 15, 2026 | GoodcallOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.