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Johnni AI vs Team-Connect AI Receptionist

The short answer

  • Johnni AI costs least at 100 calls a month: A$144 (about $100).
  • Team-Connect AI Receptionist costs least at 500: £219.99 (about $291).
  • Team-Connect AI Receptionist has the lowest advertised price, £9.99 (about $13), but costs £79.99 (about $106) at 100 calls.
  • Pick Johnni AI if you want the lower bill at 100 calls, bookings made during the call or calls put through to you.
  • Pick Team-Connect AI Receptionist if you want the lower bill at 500 calls, their own people to take over a call (from the Enterprise plan) or a summary by text after each call.
Johnni AI vs Team-Connect AI Receptionist, compared
Johnni AIAustralian and NZ trades who miss calls on the job and want the booking madeVisit siteTeam-Connect AI ReceptionistUK trades, clinics and salons that cannot answer the phone mid-jobVisit site
Cost
At 100 calls a monthJohnni AIA$144about $100LowestTeam-Connect AI Receptionist£79.99about $106
At 500 calls a monthJohnni AIA$559about $386Team-Connect AI Receptionist£219.99about $291Lowest
Advertised fromJohnni AIA$49 a monthabout $34Team-Connect AI Receptionist£9.99 a monthabout $13
The advertised plan coversJohnni AIThe A$49 (about $34) plan covers 24 of 100 calls.76 cost extra.Team-Connect AI ReceptionistThe £19.99 (about $26) plan it advertises covers 12 of 100 calls. Business Pro costs less for all 100.
BillsJohnni AIper minuteTeam-Connect AI Receptionistper minute
Keeps answering past your allowanceJohnni AIYesCalls keep being answered past the allowance and the extra minutes are billed per minuteTeam-Connect AI ReceptionistYesGoing over the included minutes is charged per extra minute rather than cutting calls off
Free trial or planJohnni AIPartlyThe 7 day trial comes with 30 free minutes to set up and test the receptionistTeam-Connect AI ReceptionistNot stated
Month to month, cancel onlineJohnni AIYesReceptionist plans are month to month with no lock-in, and you can terminate at any timeTeam-Connect AI ReceptionistYesEvery plan is sold month to month with no minimum term
On the call
Books appointmentsJohnni AIYesIt checks the live calendar and books into Google Calendar during the callTeam-Connect AI ReceptionistPartlyThe AI checks live availability
Transfers to a personJohnni AIYesWarm transfer is on every plan: it puts the caller through and briefs you firstTeam-Connect AI ReceptionistPartlyCalls can be transferred to a mobile, VoIP extension or landline
Human receptionists as backupJohnni AINoThere is no vendor-staffed human team behind the AITeam-Connect AI ReceptionistPartlyHuman cover behind the AI is listed only in the £199.99 (about $265) Enterprise plan's feature list as 24/7 human backup
After-hours rulesJohnni AIYesAnswers 24/7 including nights, weekends and public holidays, and you choose the scopeTeam-Connect AI ReceptionistYesRouting can differ by time of day with separate after-hours behavior, weekend
Urgent calls escalatedJohnni AIPartlyEscalation chains that ring an on-call roster until someone accepts are offered in the custom build tier, not in the self-serve plansTeam-Connect AI ReceptionistYesNamed emergency keywords trigger an immediate live transfer to the on-call engineer or clinician, with escalation timers
Texts your callersJohnni AIPartlyTexting the caller works but is a paid add-on at $50 a month on every planTeam-Connect AI ReceptionistPartlyCallers get branded SMS confirmations and reminders with reschedule links after a booking
Call summary by textJohnni AIPartlyEmail summaries plus a recording and transcript are on every planTeam-Connect AI ReceptionistYesThe vendor says every booking
Language, privacy and trying it
LanguagesJohnni AIPartlyEnglish onlyTeam-Connect AI ReceptionistPartly45 languages
HIPAA, with a signed BAAJohnni AINot statedTeam-Connect AI ReceptionistNot stated
Hear it before you buyJohnni AIYesThere is a live demo number you can ring to hear the same receptionistTeam-Connect AI ReceptionistYesThe product page publishes a number you can ring to hear the AI yourself
What it connects to
Google CalendarJohnni AIYesGoogle Calendar sync and the vendor's own free Scheduler are included on every planTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync
OutlookJohnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking pathTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync
CalendlyJohnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking pathTeam-Connect AI ReceptionistYesGoogle Calendar and Microsoft 365/Outlook have full two-way sync
Your trade’s softwareJohnni AIPartlyTrade job software is supported in principle, naming ServiceM8, simPRO and ServiceTitanTeam-Connect AI ReceptionistNot stated
Keep your numberJohnni AIYesYou keep your existing business number and forward calls to the Johnni local numberTeam-Connect AI ReceptionistYesThe documented default path is to keep your existing landline or mobile number
In short
What it isJohnni AIJohnni AI is an Australian AI receptionist that answers a small business's phone 24/7 in an Australian or New Zealand voice, qualifies the inquiry and books the job. It also makes follow-up calls and answers website voice and text chats.All answers for Johnni AITeam-Connect AI ReceptionistTeam-Connect is a UK AI receptionist sold on top of its own 01, 02, 03 and 0800 business landline numbers, answering calls in a British voice, booking appointments and capturing inquiries. It is run by Macclesfield-based DadLink Technologies on month-to-month plans.All answers for Team-Connect AI Receptionist
CheckedJohnni AIOctober 15, 2026Team-Connect AI ReceptionistOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.