Johnni AI vs dialnote
The short answer
- dialnote costs least: $99 a month for 100 calls and $249 for 500.
- Johnni AI has the lowest advertised price, A$49 (about $34), but costs A$144 (about $100) at 100 calls.
- Pick Johnni AI if you want a connection to your trade’s software (as a paid add-on).
- Pick dialnote if you want the lower bill or Spanish.
 Johnni AIAustralian and NZ trades who miss calls on the job and want the booking madeVisit site |  dialnotesmall teams that want one flat phone bill and an AI front desk after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Johnni AIA$144about $100 | dialnote$99Lowest |
| At 500 calls a month | Johnni AIA$559about $386 | dialnote$249Lowest |
| Advertised from | Johnni AIA$49 (about $34) a monthabout $34 | dialnote$49 a month |
| The advertised plan covers | Johnni AIThe A$49 (about $34) plan covers 24 of 100 calls.76 cost extra. | dialnoteThe $49 plan covers 0 of 100 calls.100 cost extra. |
| Bills | Johnni AIper minute | dialnoteper call |
| Keeps answering past your allowance | Johnni AIYesCalls keep being answered past the allowance and the extra minutes are billed per minute | dialnoteYesNothing stops when an allowance runs out |
| Free trial or plan | Johnni AIPartlyThe 7 day trial comes with 30 free minutes to set up and test the receptionist | dialnotePartlyA 10-day trial gives Pro-level features on a real number with 50 included minutes |
| Month to month, cancel online | Johnni AIYesReceptionist plans are month to month with no lock-in, and you can terminate at any time | dialnoteYesPlans run month to month and cancellation is a link in the billing settings |
| On the call | ||
| Books appointments | Johnni AIYesIt checks the live calendar and books into Google Calendar during the call | dialnotePartlyThe agent checks real availability and books on the call |
| Transfers to a person | Johnni AIYesWarm transfer is on every plan: it puts the caller through and briefs you first | dialnotePartlyThe AI hands a live call to one or more teammates on request |
| Human receptionists as backup | Johnni AINoThere is no vendor-staffed human team behind the AI | dialnoteNoThere is no human answering team behind the AI |
| After-hours rules | Johnni AIYesAnswers 24/7 including nights, weekends and public holidays, and you choose the scope | dialnoteYesA Business Hours block splits each number's flow so the AI |
| Urgent calls escalated | Johnni AIPartlyEscalation chains that ring an on-call roster until someone accepts are offered in the custom build tier, not in the self-serve plans | dialnotePartlyEscalation triggers pass the caller to a teammate the moment a human is asked for |
| Texts your callers | Johnni AIPartlyTexting the caller works but is a paid add-on at $50 a month on every plan | dialnotePartlyThe agent can text a caller during or after the call and a message bot can hold the thread |
| Call summary by text | Johnni AIPartlyEmail summaries plus a recording and transcript are on every plan | dialnotePartlyAn AI summary lands the moment the call ends, reaching you as a push alert in the app |
| Language, privacy and trying it | ||
| Languages | Johnni AIPartlyEnglish only | dialnoteYes14 languages |
| HIPAA, with a signed BAA | Johnni AINot stated | dialnoteNot stated |
| Hear it before you buy | Johnni AIYesThere is a live demo number you can ring to hear the same receptionist | dialnoteYesA public number reaches the live AI with no signup |
| What it connects to | ||
| Google Calendar | Johnni AIYesGoogle Calendar sync and the vendor's own free Scheduler are included on every plan | dialnoteYesGoogle Calendar and Outlook have no native connection |
| Outlook | Johnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking path | dialnoteYesGoogle Calendar and Outlook have no native connection |
| Calendly | Johnni AIPartlyThe site names no Outlook, Microsoft 365 or Calendly booking path | dialnoteYesBooking runs through Calendly and Cal.com only |
| Your trade’s software | Johnni AIPartlyTrade job software is supported in principle, naming ServiceM8, simPRO and ServiceTitan | dialnoteNoThe vendor's complete inventory of native integrations names no trade system such as ServiceTitan, Jobber, Dentrix or OpenTable |
| Keep your number | Johnni AIYesYou keep your existing business number and forward calls to the Johnni local number | dialnoteYesYou can keep your current carrier line |
| In short | ||
| What it is | Johnni AIJohnni AI is an Australian AI receptionist that answers a small business's phone 24/7 in an Australian or New Zealand voice, qualifies the inquiry and books the job. It also makes follow-up calls and answers website voice and text chats.All answers for Johnni AI | dialnotedialnote is a cloud business phone system whose built-in AI voice agent answers calls 24/7, qualifies callers, books meetings and texts follow-ups. Plans are flat per account with unlimited users, and AI calls are metered separately.All answers for dialnote |
| Checked | Johnni AIOctober 15, 2026 | dialnoteOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.