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Hooroo.ai vs Telyn

The short answer

  • Telyn costs least at 100 calls a month: $109.50.
  • Hooroo.ai costs least at 500: A$379 (about $262).
  • Pick Hooroo.ai if you want the lower bill at 500 calls.
  • Pick Telyn if you want the lower bill at 100 calls.
Hooroo.ai vs Telyn, compared
Hooroo.aiAustralian trades and local service businesses of one to ten peopleVisit siteTelynproperty managers and local service firms that miss after-hours callsVisit site
Cost
At 100 calls a monthHooroo.aiA$179about $124Telyn$109.50Lowest
At 500 calls a monthHooroo.aiA$379about $262LowestTelyn$327
Advertised fromHooroo.aiA$149 (about $103) a monthabout $103Telyn$97 a month
The advertised plan coversHooroo.aiThe A$149 (about $103) plan covers 40 of 100 calls.60 cost extra.TelynThe $97 plan covers 80 of 100 calls.20 cost extra.
BillsHooroo.aiper minuteTelynper minute
Keeps answering past your allowanceHooroo.aiYesCalls keep being answered past the allowance and extra minutes are billed at the plan rateTelynYesCalls keep being answered past the included minutes
Free trial or planHooroo.aiPartlySetup and in-browser test calls cost nothing without a cardTelynPartlyA seven-day free trial puts a working agent on a forwarded or provisioned number before any charge, but there is no standing free plan
Month to month, cancel onlineHooroo.aiYesBilling is month to month with no lock-in and self-serve cancellation in the appTelynYesAll three published plans are month-to-month and cancellation is a dashboard action
On the call
Books appointmentsHooroo.aiYesIt reads real availability, offers three spread times on the chosen dayTelynYesThe vendor says the agent writes the booking into the calendar during the call rather than texting the caller a scheduling link
Transfers to a personHooroo.aiYesTransfers go to a named team member or any number with per-rule hoursTelynNot stated
Human receptionists as backupHooroo.aiNoHooroo supplies no human answering agents of its ownTelynNoThere is no human team behind the AI
After-hours rulesHooroo.aiYesSeparate schedules for outside business hours, chosen weekdaysTelynYesYou set business hours at setup and calls outside them run a separate after-hours script
Urgent calls escalatedHooroo.aiYesYou define urgency in your own words per scenarioTelynYesThe agent classifies calls by urgency
Texts your callersHooroo.aiYesThe same receptionist answers inbound texts with the same scenarios, texts links mid-callTelynNot stated
Call summary by textHooroo.aiYesPer-person notification settings give a short textTelynPartlyOwner SMS notification is listed on every plan from Starter upward
Language, privacy and trying it
LanguagesHooroo.aiNot statedTelynPartlyEnglish and Spanish
HIPAA, with a signed BAAHooroo.aiNot statedTelynNoThe terms state outright that the vendor is not HIPAA compliant
Hear it before you buyHooroo.aiPartlyYou can ring your own configured receptionist in the browser as often as you like before going live, and book a demo callTelynYesA public demo number answers live with no signup
What it connects to
Google CalendarHooroo.aiYesGoogle Calendar connects two ways so the receptionist avoids busy timeTelynYesGoogle Calendar booking is included from the entry plan
OutlookHooroo.aiYesGoogle Calendar connects two ways so the receptionist avoids busy timeTelynYesOutlook and Gmail appear in the vendor's list of native connections
CalendlyHooroo.aiYesGoogle Calendar connects two ways so the receptionist avoids busy timeTelynYesGoogle Calendar booking is included from the entry plan
Your trade’s softwareHooroo.aiNoThe vendor's own answer about connecting other systems names only Xero, Zapier, the API, webhooks and MCPTelynPartlyTrade-specific scheduling hooks are named inside the industry templates
Keep your numberHooroo.aiYesYou keep your existing number and divert to the Australian mobile Hooroo issuesTelynYesThe vendor's recommended setup keeps your published number
In short
What it isHooroo.aiHooroo.ai is an Australian AI receptionist that answers calls, texts and website chat in an Australian voice, books jobs and takes quote requests. The same app then runs the work: quotes, scheduling, invoices, jobs and timesheets.All answers for Hooroo.aiTelynTelyn is an AI receptionist for small businesses that answers inbound calls around the clock, answers configured questions, takes messages, books appointments and sends a transcript and summary afterward. It ships industry templates for seven trades plus a universal template.All answers for Telyn
CheckedHooroo.aiOctober 15, 2026TelynOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.