
Hooroo.ai
Australian AI receptionist that answers calls, texts and web chat, with quoting and invoicing built in.
A month at 100 calls
A$179
about $124, on Pro, billed per minute
| At 500 callson Pro | A$379about $262 |
|---|
7th lowest of 14 priced in Home services. The middle one costs about $124.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| Pro150 minutes over the 100 included, at A$0.20 (about $0.14) each | A$179 (about $124) |
| Complete50 minutes over the 200 included, at A$0.18 (about $0.12) each | A$258 (about $178) |
Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$189 (about $131).
Includes required fees: phone number A$0.
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- YesIt reads real availability, offers three spread times on the chosen day
- YesTransfers go to a named team member or any number with per-rule hours
- YesSeparate schedules for outside business hours, chosen weekdays
- YesPer-person notification settings give a short text
- NoHooroo supplies no human answering agents of its own
- Not statedLanguages: not stated
Good for
Australian trades and local service businesses of one to ten people
Look elsewhere if
- you want a person to take over a call
- your business is outside Australia
Close in cost:RingCentral AI Receptionist $124fonio.ai €119 (about $133)Dialzara $112.50Compare with the two closest
What it is
Hooroo.ai is an Australian AI receptionist that answers calls, texts and website chat in an Australian voice, books jobs and takes quote requests. The same app then runs the work: quotes, scheduling, invoices, jobs and timesheets.
Watch out
- There is no standing $0 plan. Free use is limited to browser test calls (30 test minutes, 100 test messages, non-refilling before a plan starts) plus a 7-day trial of real calls that only begins once a plan is chosen and a card added; the card is charged on day 7. Cheapest ongoing option is Pro at $149 a month.
- Outbound texts stop at twice the plan allowance (200 on Pro, 400 on Complete) unless text overage is switched on, so receptionist text replies can halt mid-month; minutes are uncapped and billed as overage instead. Users are also capped at 3 (Pro) and 5 (Complete) before $49 per extra user a month.
All 33 answers
Every answer comes from Hooroo.ai’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
A$179 (about $124) at 100 callsA$379 (about $262) at 500Billed per minuteYesKeeps answering past the allowancePartlySpam not billed5 answers
- Cost at 100 calls a month
A$179 (about $124) a month on Pro for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$189 (about $131). Includes required fees: phone number A$0.
- Cost at 500 calls a month
A$379 (about $262) a month on Pro for 500 calls of 2.5 minutes (1,250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$429 (about $296). Includes required fees: phone number A$0.
- What it bills by
Billed as a flat monthly fee per business that includes a pool of receptionist minutes, outbound texts and user seats, with per-minute overage after that.
Their words
Each month | Pro, $149 | Complete, $249 | Receptionist minutes | 100, then $0.20 a minute | 200, then $0.18 a minute |
hooroo.aiPlan, minutes, texts and billing — What's in it table
- Past your allowance
Yes
Calls keep being answered past the allowance and extra minutes are billed at the plan rate, with usage emails at 80% and 100%; outbound texts, by contrast, pause at twice the allowance unless overage is enabled.
Their words
Minutes never stop. A receptionist that stops answering the phone is worse than a bigger bill, so calls keep being answered past your allowance and the extra is billed at the end of the period.
hooroo.aiGoing over section
- Spam calls not billed
Partly
Every call is classified and sales calls can be ended on the spot, but the vendor does not say spam calls are excluded from the minute allowance, and flagged calls still land in the inbox.
Their words
End the call. It recognises the pitch, says you're not interested, and hangs up. It doesn't take a message.
hooroo.aiSpam section
What it does on the call
YesBooksYesTransfersYesAfter hoursYesUrgent callsNoHuman backupYesAsks your questionsYesAnswers about your businessYesTexts callers8 answers
- Books appointments
Yes
It reads real availability, offers three spread times on the chosen day and books the slot for the service's length, then texts the caller a confirmation.
Their words
Offers real free times from your calendar and books the customer in.
hooroo.aiBook an appointment section
- Transfers to a person
Yes
Transfers go to a named team member or any number with per-rule hours, and you write what the receptionist says to the caller first; no warm briefing of the person receiving the call is documented.
- After-hours rules
Yes
Separate schedules for outside business hours, chosen weekdays and date ranges change the greeting, answers and transfer rules, and the receptionist answers day and night.
Their words
Answers your calls, texts and website chat, day and night.
hooroo.aiWhat you get — AI receptionist card
- Urgent calls escalated
Yes
You define urgency in your own words per scenario, and named team members get an immediate text and email even when their notification settings are off.
Their words
Texts and emails the people you name, immediately, even if their notification settings are off.
hooroo.aiSend an alert section
- Human receptionists as backup
No
Hooroo supplies no human answering agents of its own; calls the AI cannot handle are transferred to your own staff or an on-call number, or left as a message in the inbox.
Their words
Send it to a team member (it uses the number on their team record) or type a number directly, like a partner business or an on-call line.
hooroo.aiCall transfer section
- Asks your questions
Yes
Name and number are always taken and you can add your own questions per scenario, and scenarios are written in plain English to qualify what each caller wants.
Their words
Name and number are collected anyway. Add questions if you need more, like the suburb or whether they're an existing customer.
hooroo.aiTake a message section
- Answers about your business
Yes
It is drafted from your website at signup and answers from your FAQs, business details and price list, though on the beta Natural model uploaded documents and web pages are not read yet.
Their words
Add a question and its answer and the receptionist will use it when someone asks something close.
hooroo.aiQuestions and answers section
- Texts your callers
Yes
The same receptionist answers inbound texts with the same scenarios, texts links mid-call, and sends a missed-call text-back that continues the conversation in writing.
Their words
Switch texting on and customers can text your Hooroo mobile and get real answers. Same scenarios, same FAQs, same business details as the phone.
hooroo.aiTexting section
What you get after the call
YesSummary by textYesRecordings and transcripts2 answers
- Call summary by text
Yes
Per-person notification settings give a short text with the gist of each call as well as email summaries, filtered to all calls or customer calls only.
Their words
A short text with the gist of the call, for when you're on the tools and not reading email. Australian mobile only.
hooroo.aiText summaries section
- Recordings and transcripts
Yes
Opening a call in the inbox gives the recording, the full transcript and a short written summary, and the transcript can also be attached to email summaries.
Their words
For a call you get the recording, the transcript and the summary.
hooroo.aiOpening one section
What it connects to
YesGoogle CalendarYesOutlookYesCalendlyPartlyCRM and ZapierNoTrade software5 answers
- Google Calendar
Yes
Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.
Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar
hooroo.aiGoogle Calendar section
- Outlook
Yes
Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.
Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar
hooroo.aiGoogle Calendar section
- Calendly
Yes
Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.
Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar
hooroo.aiGoogle Calendar section
- CRM, Zapier and webhooks
Partly
No native CRM integration is named; call, inquiry, appointment and invoice data reaches a CRM through webhooks, Zapier or the REST API instead.
Their words
A webhook sends each call to another system as it happens, and can send appointments, quotes, invoices and job changes too. Log calls to your CRM, post them into a Slack channel, add a row to a spreadsheet.
hooroo.aiWebhooks intro
- Your trade’s software
No
The vendor's own answer about connecting other systems names only Xero, Zapier, the API, webhooks and MCP; trade platforms such as ServiceM8, Tradify, Fergus and AroFlo are offered as one-time data migrations, not live integrations.
Their words
Send us an export from whatever you're on now, including a spreadsheet, and we'll bring your customers, their sites and your price list across, checked and ready to quote from.
hooroo.aiFAQ, 'I'm already on ServiceM8 or Tradify. How hard is it to move?'
Trying it, starting and leaving
PartlyFree trialYesCard to startYesSign up without a callNoSetup feeYesMonth to month5 answers
- Free trial or free plan
Partly
Setup and in-browser test calls cost nothing without a card, and once the number is issued there are seven days of real customer calls with no charge.
- Card required to start
Yes
No card is needed to set up and test in the browser, but getting the receptionist its number — which starts the seven-day trial of real calls — requires picking a plan and adding a card.
Their words
You pick a plan and add a card. Your 7-day free trial starts, and nothing is charged until it ends.
hooroo.aiGetting its number — bullet list
- Sign up without a sales call
Yes
Signup is self-serve from a website address, the receptionist drafts itself and most businesses finish in under half an hour; a demo call is offered but not required.
Their words
Most people are done in under half an hour. There's no setup fee, and if you'd rather we did the lot for you, we will.
hooroo.aiSetting it up section
- Setup fee
No
There is no setup or onboarding fee: concierge onboarding and migration of customers, sites and price list off another system are both free.
Their words
No setup fee, no onboarding fee and no minimum term.
hooroo.aiFAQ, 'I'm already on ServiceM8 or Tradify. How hard is it to move?'
- Contract and cancelling
Yes
Billing is month to month with no lock-in and self-serve cancellation in the app; paying yearly is optional for 20% off and still cancellable, with access until the year ends.
Which languages it speaks, and how it sounds
PartlyChoose the voicePartlyHear it first2 answers
- Choose or clone the voice
Partly
You pick from a set of Australian voices (two dedicated ones on the beta Natural model) and can paste an ElevenLabs voice ID, but the vendor says custom voices are untested on real phone lines.
Their words
We haven't tested custom voices on real phone lines, so we can't promise one will work or sound right.
hooroo.aiYour own ElevenLabs voice section
- Hear it before you buy
Partly
You can ring your own configured receptionist in the browser as often as you like before going live, and book a demo call, but no public demo number or recorded sample calls are published.
Their words
Test call connects you to your receptionist through your computer's microphone. It's the real agent with your real setup
hooroo.aiTest call section
Your phone number and where it works
YesKeep your numberYesAustralia2 answers
- Keep your number
Yes
You keep your existing number and divert to the Australian mobile Hooroo issues, either all calls or only unanswered ones, with carrier-specific codes shown and the divert checked.
Their words
You keep the number you have. Hooroo gives you an Australian mobile, and you forward calls to it from your existing phone, either all the time or only the ones you don't pick up.
hooroo.aiFAQ, 'Do I need a new phone number?'
- Australia
Yes
Sold only to Australian businesses: the receptionist's number is an Australian mobile, texting works only to Australian mobiles, and pricing is AUD with GST, with no US, Canadian, UK or EU offering named.
Their words
Built in Australia for Australian businesses. Your number is an Australian mobile, the receptionist sounds like it's from here, and prices are in dollars with GST included.
hooroo.aiFAQ, 'Is it Australian?'
Who it is built for
PartlySeveral locations2 answers
- Industries it is set up for
Partly
Trade-specific pages and example scenarios cover electricians, plumbers, HVAC, builders, cleaning, removalists, lawn care, pest control and locksmiths, but the setup is drafted from your own website rather than from shipped templates.
Their words
One to ten people, quoting work, booking it in and invoicing it. Your customers ring to ask what something costs or to get someone out
hooroo.aiWho it's for section
- Several locations or numbers
Partlyfrom Enterprise
One login can hold several businesses, but each takes its own plan, number and bill and shares nothing; pooled minutes across locations are quote-only Enterprise.
Their words
One login can hold several businesses. Each has its own receptionist, its own number, its own customers and its own bill.
hooroo.aiRunning more than one business intro
Getting set up and getting help
YesSetup helpPartlySupport2 answers
- Setup help
Yes
The receptionist drafts itself from your website and most businesses finish in about half an hour; free concierge onboarding and free migration are offered, and it answers once you divert your calls.
Their words
If you'd rather not, get on a call with us and we'll build it with you, test it, and hand it back ready to go live.
hooroo.aiFree concierge onboarding card
- Support
Partly
In-app chat on every page is answered first by an AI assistant that hands off to a Hooroo person on request, plus email; no phone support or published support hours for Pro and Complete, with 'a person to call' reserved for Enterprise.
Their words
Our AI assistant answers first, usually within a few minutes, and its replies are marked AI so you always know.
hooroo.aiWho answers section
Sources
- hooroo.aiAfter-hours rules, Your trade’s software, Sign up without a sales call, Setup fee and 4 more
- hooroo.ai/docs/receptionist/outcomesBooks appointments, Transfers to a person, Urgent calls escalated, Human receptionists as backup and 1 more
- hooroo.ai/pricingCost at 100 calls a month, Cost at 500 calls a month, Contract and cancelling
- hooroo.ai/docs/account/plan-and-usageWhat it bills by, Past your allowance, Free trial or free plan
- hooroo.ai/docs/jobs/google-calendarGoogle Calendar, Outlook, Calendly
- hooroo.ai/docs/receptionist/mannerSpam calls not billed, Choose or clone the voice
- hooroo.ai/docs/getting-started/testing-and-going-liveCard required to start, Hear it before you buy
- hooroo.ai/docs/receptionist/faqsAnswers about your business
- hooroo.ai/docs/receptionist/textsTexts your callers
- hooroo.ai/docs/automations/notificationsCall summary by text
- hooroo.ai/docs/inbox/inboxRecordings and transcripts
- hooroo.ai/docs/automations/webhooksCRM, Zapier and webhooks
- hooroo.ai/docs/account/businessesSeveral locations or numbers
- hooroo.ai/docs/account/helpSupport
All read on October 15, 2026.
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Compare Hooroo.ai with
RingCentral AI Receptionist$124 at 100 calls
fonio.ai€119 (about $133) at 100 calls
Dialzara$112.50 at 100 calls
VoiceFleet€99 (about $111) at 100 calls
Relay by Leva BuildA$199 (about $138) at 100 calls
Telyn$109.50 at 100 calls
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.