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Hooroo.ai

Australian AI receptionist that answers calls, texts and web chat, with quoting and invoicing built in.Checked October 15, 2026. 33 answers, each with its source.

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A month at 100 calls

A$179

about $124, on Pro, billed per minute

The A$149 (about $103) plan covers 40 of 100 calls. 60 cost extra.

How the month adds up
At 500 callson ProA$379about $262

7th lowest of 14 priced in Home services. The middle one costs about $124.

Every plan we priced
What each plan costs for 100 calls a month
PlanFor 100 calls
Pro150 minutes over the 100 included, at A$0.20 (about $0.14) eachA$179 (about $124)
Complete50 minutes over the 200 included, at A$0.18 (about $0.12) eachA$258 (about $178)

Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$189 (about $131).

Includes required fees: phone number A$0.

100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price

On a call

  • YesIt reads real availability, offers three spread times on the chosen day
  • YesTransfers go to a named team member or any number with per-rule hours
  • YesSeparate schedules for outside business hours, chosen weekdays
  • YesPer-person notification settings give a short text
  • NoHooroo supplies no human answering agents of its own
  • Not statedLanguages: not stated
All 8 on-call answers

Good for

Australian trades and local service businesses of one to ten people

Look elsewhere if

  • you want a person to take over a call
  • your business is outside Australia

Close in cost:RingCentral AI Receptionist $124fonio.ai €119 (about $133)Dialzara $112.50Compare with the two closest

What it is

Hooroo.ai is an Australian AI receptionist that answers calls, texts and website chat in an Australian voice, books jobs and takes quote requests. The same app then runs the work: quotes, scheduling, invoices, jobs and timesheets.

All 33 answers

Every answer comes from Hooroo.ai’s own pages. Open “Their words” for the quote and the page it is on.

What it costs at your call volume

A$179 (about $124) at 100 callsA$379 (about $262) at 500Billed per minuteYesKeeps answering past the allowancePartlySpam not billed
5 answers
Cost at 100 calls a month

A$179 (about $124) a month on Pro for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$189 (about $131). Includes required fees: phone number A$0.

Their words
$149 a month

hooroo.aiPro plan card, price with billing toggle on Monthly

Cost at 500 calls a month

A$379 (about $262) a month on Pro for 500 calls of 2.5 minutes (1,250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is A$429 (about $296). Includes required fees: phone number A$0.

Their words
$149 a month

hooroo.aiPro plan card, price with billing toggle on Monthly

What it bills by

Billed as a flat monthly fee per business that includes a pool of receptionist minutes, outbound texts and user seats, with per-minute overage after that.

Their words
Each month | Pro, $149 | Complete, $249 | Receptionist minutes | 100, then $0.20 a minute | 200, then $0.18 a minute |

hooroo.aiPlan, minutes, texts and billing — What's in it table

Past your allowance

Yes

Calls keep being answered past the allowance and extra minutes are billed at the plan rate, with usage emails at 80% and 100%; outbound texts, by contrast, pause at twice the allowance unless overage is enabled.

Their words
Minutes never stop. A receptionist that stops answering the phone is worse than a bigger bill, so calls keep being answered past your allowance and the extra is billed at the end of the period.

hooroo.aiGoing over section

Spam calls not billed

Partly

Every call is classified and sales calls can be ended on the spot, but the vendor does not say spam calls are excluded from the minute allowance, and flagged calls still land in the inbox.

Their words
End the call. It recognises the pitch, says you're not interested, and hangs up. It doesn't take a message.

hooroo.aiSpam section

What it does on the call

YesBooksYesTransfersYesAfter hoursYesUrgent callsNoHuman backupYesAsks your questionsYesAnswers about your businessYesTexts callers
8 answers
Books appointments

Yes

It reads real availability, offers three spread times on the chosen day and books the slot for the service's length, then texts the caller a confirmation.

Their words
Offers real free times from your calendar and books the customer in.

hooroo.aiBook an appointment section

Transfers to a person

Yes

Transfers go to a named team member or any number with per-rule hours, and you write what the receptionist says to the caller first; no warm briefing of the person receiving the call is documented.

Their words
Puts the caller through to a real person. Phone only.

hooroo.aiCall transfer section

After-hours rules

Yes

Separate schedules for outside business hours, chosen weekdays and date ranges change the greeting, answers and transfer rules, and the receptionist answers day and night.

Their words
Answers your calls, texts and website chat, day and night.

hooroo.aiWhat you get — AI receptionist card

Urgent calls escalated

Yes

You define urgency in your own words per scenario, and named team members get an immediate text and email even when their notification settings are off.

Their words
Texts and emails the people you name, immediately, even if their notification settings are off.

hooroo.aiSend an alert section

Human receptionists as backup

No

Hooroo supplies no human answering agents of its own; calls the AI cannot handle are transferred to your own staff or an on-call number, or left as a message in the inbox.

Their words
Send it to a team member (it uses the number on their team record) or type a number directly, like a partner business or an on-call line.

hooroo.aiCall transfer section

Asks your questions

Yes

Name and number are always taken and you can add your own questions per scenario, and scenarios are written in plain English to qualify what each caller wants.

Their words
Name and number are collected anyway. Add questions if you need more, like the suburb or whether they're an existing customer.

hooroo.aiTake a message section

Answers about your business

Yes

It is drafted from your website at signup and answers from your FAQs, business details and price list, though on the beta Natural model uploaded documents and web pages are not read yet.

Their words
Add a question and its answer and the receptionist will use it when someone asks something close.

hooroo.aiQuestions and answers section

Texts your callers

Yes

The same receptionist answers inbound texts with the same scenarios, texts links mid-call, and sends a missed-call text-back that continues the conversation in writing.

Their words
Switch texting on and customers can text your Hooroo mobile and get real answers. Same scenarios, same FAQs, same business details as the phone.

hooroo.aiTexting section

What you get after the call

YesSummary by textYesRecordings and transcripts
2 answers
Call summary by text

Yes

Per-person notification settings give a short text with the gist of each call as well as email summaries, filtered to all calls or customer calls only.

Their words
A short text with the gist of the call, for when you're on the tools and not reading email. Australian mobile only.

hooroo.aiText summaries section

Recordings and transcripts

Yes

Opening a call in the inbox gives the recording, the full transcript and a short written summary, and the transcript can also be attached to email summaries.

Their words
For a call you get the recording, the transcript and the summary.

hooroo.aiOpening one section

What it connects to

YesGoogle CalendarYesOutlookYesCalendlyPartlyCRM and ZapierNoTrade software
5 answers
Google Calendar

Yes

Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.

Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar

hooroo.aiGoogle Calendar section

Outlook

Yes

Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.

Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar

hooroo.aiGoogle Calendar section

Calendly

Yes

Google Calendar connects two ways so the receptionist avoids busy time, but the vendor's integration pages name no Outlook, Microsoft 365 or Calendly support.

Their words
Connect your own Google Calendar and Hooroo works around it. The receptionist won't offer a time you're busy, your busy time shows on the schedule, your appointments show up on your calendar

hooroo.aiGoogle Calendar section

CRM, Zapier and webhooks

Partly

No native CRM integration is named; call, inquiry, appointment and invoice data reaches a CRM through webhooks, Zapier or the REST API instead.

Their words
A webhook sends each call to another system as it happens, and can send appointments, quotes, invoices and job changes too. Log calls to your CRM, post them into a Slack channel, add a row to a spreadsheet.

hooroo.aiWebhooks intro

Your trade’s software

No

The vendor's own answer about connecting other systems names only Xero, Zapier, the API, webhooks and MCP; trade platforms such as ServiceM8, Tradify, Fergus and AroFlo are offered as one-time data migrations, not live integrations.

Their words
Send us an export from whatever you're on now, including a spreadsheet, and we'll bring your customers, their sites and your price list across, checked and ready to quote from.

hooroo.aiFAQ, 'I'm already on ServiceM8 or Tradify. How hard is it to move?'

Trying it, starting and leaving

PartlyFree trialYesCard to startYesSign up without a callNoSetup feeYesMonth to month
5 answers
Free trial or free plan

Partly

Setup and in-browser test calls cost nothing without a card, and once the number is issued there are seven days of real customer calls with no charge.

Their words
7 days of your receptionist answering real calls.

hooroo.aiYour free trial section

Card required to start

Yes

No card is needed to set up and test in the browser, but getting the receptionist its number — which starts the seven-day trial of real calls — requires picking a plan and adding a card.

Their words
You pick a plan and add a card. Your 7-day free trial starts, and nothing is charged until it ends.

hooroo.aiGetting its number — bullet list

Sign up without a sales call

Yes

Signup is self-serve from a website address, the receptionist drafts itself and most businesses finish in under half an hour; a demo call is offered but not required.

Their words
Most people are done in under half an hour. There's no setup fee, and if you'd rather we did the lot for you, we will.

hooroo.aiSetting it up section

Setup fee

No

There is no setup or onboarding fee: concierge onboarding and migration of customers, sites and price list off another system are both free.

Their words
No setup fee, no onboarding fee and no minimum term.

hooroo.aiFAQ, 'I'm already on ServiceM8 or Tradify. How hard is it to move?'

Contract and cancelling

Yes

Billing is month to month with no lock-in and self-serve cancellation in the app; paying yearly is optional for 20% off and still cancellable, with access until the year ends.

Their words
AUD, GST included. No lock-in, cancel any time.

hooroo.aiPro plan card, under the price

Which languages it speaks, and how it sounds

PartlyChoose the voicePartlyHear it first
2 answers
Choose or clone the voice

Partly

You pick from a set of Australian voices (two dedicated ones on the beta Natural model) and can paste an ElevenLabs voice ID, but the vendor says custom voices are untested on real phone lines.

Their words
We haven't tested custom voices on real phone lines, so we can't promise one will work or sound right.

hooroo.aiYour own ElevenLabs voice section

Hear it before you buy

Partly

You can ring your own configured receptionist in the browser as often as you like before going live, and book a demo call, but no public demo number or recorded sample calls are published.

Their words
Test call connects you to your receptionist through your computer's microphone. It's the real agent with your real setup

hooroo.aiTest call section

Your phone number and where it works

YesKeep your numberYesAustralia
2 answers
Keep your number

Yes

You keep your existing number and divert to the Australian mobile Hooroo issues, either all calls or only unanswered ones, with carrier-specific codes shown and the divert checked.

Their words
You keep the number you have. Hooroo gives you an Australian mobile, and you forward calls to it from your existing phone, either all the time or only the ones you don't pick up.

hooroo.aiFAQ, 'Do I need a new phone number?'

Australia

Yes

Sold only to Australian businesses: the receptionist's number is an Australian mobile, texting works only to Australian mobiles, and pricing is AUD with GST, with no US, Canadian, UK or EU offering named.

Their words
Built in Australia for Australian businesses. Your number is an Australian mobile, the receptionist sounds like it's from here, and prices are in dollars with GST included.

hooroo.aiFAQ, 'Is it Australian?'

Who it is built for

PartlySeveral locations
2 answers
Industries it is set up for

Partly

Trade-specific pages and example scenarios cover electricians, plumbers, HVAC, builders, cleaning, removalists, lawn care, pest control and locksmiths, but the setup is drafted from your own website rather than from shipped templates.

Their words
One to ten people, quoting work, booking it in and invoicing it. Your customers ring to ask what something costs or to get someone out

hooroo.aiWho it's for section

Several locations or numbers

Partlyfrom Enterprise

One login can hold several businesses, but each takes its own plan, number and bill and shares nothing; pooled minutes across locations are quote-only Enterprise.

Their words
One login can hold several businesses. Each has its own receptionist, its own number, its own customers and its own bill.

hooroo.aiRunning more than one business intro

Getting set up and getting help

YesSetup helpPartlySupport
2 answers
Setup help

Yes

The receptionist drafts itself from your website and most businesses finish in about half an hour; free concierge onboarding and free migration are offered, and it answers once you divert your calls.

Their words
If you'd rather not, get on a call with us and we'll build it with you, test it, and hand it back ready to go live.

hooroo.aiFree concierge onboarding card

Support

Partly

In-app chat on every page is answered first by an AI assistant that hands off to a Hooroo person on request, plus email; no phone support or published support hours for Pro and Complete, with 'a person to call' reserved for Enterprise.

Their words
Our AI assistant answers first, usually within a few minutes, and its replies are marked AI so you always know.

hooroo.aiWho answers section

Sources

  1. hooroo.aiAfter-hours rules, Your trade’s software, Sign up without a sales call, Setup fee and 4 more
  2. hooroo.ai/docs/receptionist/outcomesBooks appointments, Transfers to a person, Urgent calls escalated, Human receptionists as backup and 1 more
  3. hooroo.ai/pricingCost at 100 calls a month, Cost at 500 calls a month, Contract and cancelling
  4. hooroo.ai/docs/account/plan-and-usageWhat it bills by, Past your allowance, Free trial or free plan
  5. hooroo.ai/docs/jobs/google-calendarGoogle Calendar, Outlook, Calendly
  6. hooroo.ai/docs/receptionist/mannerSpam calls not billed, Choose or clone the voice
  7. hooroo.ai/docs/getting-started/testing-and-going-liveCard required to start, Hear it before you buy
  8. hooroo.ai/docs/receptionist/faqsAnswers about your business
  9. hooroo.ai/docs/receptionist/textsTexts your callers
  10. hooroo.ai/docs/automations/notificationsCall summary by text
  11. hooroo.ai/docs/inbox/inboxRecordings and transcripts
  12. hooroo.ai/docs/automations/webhooksCRM, Zapier and webhooks
  13. hooroo.ai/docs/account/businessesSeveral locations or numbers
  14. hooroo.ai/docs/account/helpSupport

All read on October 15, 2026.

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“About” figures are converted at the European Central Bank rate of Oct 15, 2026.