Goodcall vs VoiceFleet
The short answer
- Goodcall costs least at both 100 and 500 calls a month.
- Only Goodcall transfers calls on every plan.
 GoodcallVisit site |  VoiceFleetlocal service firms in Ireland and the UK that lose booking calls to voicemailVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Goodcall$79Lowest | VoiceFleet99 EUR |
| At 500 calls a month | Goodcall$129Lowest | VoiceFleet599 EUR |
| Advertised from | Goodcall$79 a month | VoiceFleet$99 a month |
| The advertised plan covers | GoodcallThe $79 plan covers all 100 calls. | VoiceFleetThe 99 EUR plan covers all 100 calls. |
| Bills | Goodcallper caller | VoiceFleetper minute |
| Keeps answering past your allowance | GoodcallYesPast the allowance, service continues and each extra unique customer is billed at the… | VoiceFleetNoThere is no overage rate at all: instead of billing extra minutes automatically… |
| Free trial or plan | GoodcallPartlyThere is no free trial on a real line | VoiceFleetPartlyEvery plan starts with a 7-day free trial you can run on real business calls while… |
| Month to month, cancel online | GoodcallYesEvery plan is month to month with monthly billing only | VoiceFleetYesBilling is month to month with no lock-in |
| On the call | ||
| Books appointments | GoodcallYesBooks into Google Calendar during the call | VoiceFleetPartlyIt books into the diary during the call only where the connected provider supports API… |
| Transfers to a person | GoodcallYesTransfers callers to an escalation contact on every plan… | VoiceFleetPartlyTransfer to your own staff is an add-on on Starter and included from Growth upward |
| Human receptionists as backup | GoodcallNoGoodcall supplies no human receptionists | VoiceFleetNoNo human receptionists sit behind the AI: the vendor positions itself as AI-first against… |
| After-hours rules | GoodcallYesAnswers 24/7 on every plan and uses the hours, holidays and closures you set on calls | VoiceFleetYesIt answers 24/7 on every plan and you configure time zone, holiday hours… |
| Urgent calls escalated | GoodcallYesThe agent triages callers including urgent ones and transfers to the right person with a… | VoiceFleetYesEmergency flagging is listed on all three plans and urgent calls can be routed to staff… |
| Texts your callers | GoodcallPartlyThe agent can send a caller a text such as a confirmation or a link… | VoiceFleetNot stated |
| Call summary by text | GoodcallYesAfter a call the agent sends the captured lead to you by text and email… | VoiceFleetYesAfter each call you get caller details, reason for calling and urgency as an instant… |
| Language, privacy and trying it | ||
| Languages | GoodcallPartlyEnglish only | VoiceFleetPartly30+ languages |
| HIPAA, with a signed BAA | GoodcallPartlyGoodcall signs a standard Business Associate Agreement only on the Scale plan… | VoiceFleetNoNo Business Associate Agreement is offered anywhere |
| Hear it before you buy | GoodcallYesYou can hear it before paying: a free demo agent you build and call from your browser… | VoiceFleetPartlyYou can run a live AI receptionist call in the browser and play two recorded sample calls… |
| What it connects to | ||
| Google Calendar | GoodcallYesGoogle Calendar is a native connection used for booking on every plan | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Outlook | GoodcallPartlyOutlook: only a custom connection set up by a developer is named as the route | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Calendly | GoodcallPartlyCalendly: only a custom connection set up by a developer is named as the route | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Your trade’s software | GoodcallPartlyNo trade software… | VoiceFleetYesTrade and practice systems are supported, including Open Dental, Phorest… |
| Keep your number | GoodcallYesYou keep your existing number with your carrier and forward either every call or only… | VoiceFleetYesYou keep your existing business number and forward it to the VoiceFleet number |
| In short | ||
| What it is | GoodcallGoodcall is an AI phone agent for small businesses, started inside Google in 2017, that answers a company's calls in place of voicemail. Its agent is built and changed by Gabi, an AI assistant that takes instructions in plain language.All answers for Goodcall | VoiceFleetVoiceFleet is an inbound AI voice receptionist for small businesses that answers forwarded calls, answers approved FAQs, captures booking requests and routes urgent callers. It sells prepaid monthly minute plans with a local business number and booking-system integrations.All answers for VoiceFleet |
| Checked | GoodcallOctober 14, 2026 | VoiceFleetOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price