Goodcall vs KiwiAgent.ai
The short answer
- Goodcall costs least: $79 a month for 100 calls and $129 for 500.
- KiwiAgent.ai has the lowest advertised price, NZ$49 (about $27), but costs NZ$147 (about $82) at 100 calls.
- Pick Goodcall if you want the lower bill or booking in Google Calendar.
 Goodcallsmall businesses with many repeat callers, as each caller is counted once a monthVisit site |  KiwiAgent.aiNZ trades, salons, cafes and clinics that miss calls while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Goodcall$79Lowest | KiwiAgent.aiNZ$147about $82 |
| At 500 calls a month | Goodcall$129Lowest | KiwiAgent.aiNZ$692about $388 |
| Advertised from | Goodcall$79 a month | KiwiAgent.aiFree, then NZ$49 a monthabout $27 |
| The advertised plan covers | GoodcallThe $79 plan covers all 100 calls. | KiwiAgent.aiThe NZ$49 (about $27) plan covers 33 of 100 calls.67 cost extra. |
| Bills | Goodcallper caller | KiwiAgent.aiper minute |
| Keeps answering past your allowance | GoodcallYesPast the allowance, service continues | KiwiAgent.aiYesPast the plan allowance every extra minute is a flat NZ$0.49 (about $0.27) plus GST on all paid plans |
| Free trial or plan | GoodcallPartlyThere is no free trial on a real line | KiwiAgent.aiPartlyA standing free plan gives 30 answered minutes every month with no card |
| Month to month, cancel online | GoodcallYesEvery plan is month to month with monthly billing only | KiwiAgent.aiYesMonthly plans are month to month and cancellable from the dashboard or by email |
| On the call | ||
| Books appointments | GoodcallYesBooks into Google Calendar during the call | KiwiAgent.aiYesThe agent checks the connected calendar during the call |
| Transfers to a person | GoodcallYesTransfers callers to an escalation contact on every plan, retries busy lines | KiwiAgent.aiYesCalls can be routed to a team member and the AI briefs that person on who is calling |
| Human receptionists as backup | GoodcallNoGoodcall supplies no human receptionists | KiwiAgent.aiNoNo vendor-staffed human agents sit behind the AI |
| After-hours rules | GoodcallYesAnswers 24/7 on every plan and uses the hours, holidays and closures you set on calls | KiwiAgent.aiYesBehavior can differ by time of day, with separate rules for business hours |
| Urgent calls escalated | GoodcallYesThe agent triages callers including urgent ones and transfers to the right person | KiwiAgent.aiPartlyUrgent callers are escalated to a mobile or an on-call roster |
| Texts your callers | GoodcallPartlyThe agent can send a caller a text such as a confirmation or a link | KiwiAgent.aiPartlyThe agent sends outbound SMS confirmations, booking reminders and summaries |
| Call summary by text | GoodcallYesAfter a call the agent sends the captured lead to you by text and email | KiwiAgent.aiYesCall messages and summaries are pushed straight after the call by email |
| Language, privacy and trying it | ||
| Languages | GoodcallPartlyEnglish only | KiwiAgent.aiNot stated |
| HIPAA, with a signed BAA | GoodcallPartlyGoodcall signs a standard Business Associate Agreement only on the Scale plan | KiwiAgent.aiNot stated |
| Hear it before you buy | GoodcallYesYou can hear it before paying: a free demo agent you build and call from your browser | KiwiAgent.aiYesYou can talk to the demo agent in the browser or have it ring your phone |
| What it connects to | ||
| Google Calendar | GoodcallYesGoogle Calendar is a native connection used for booking on every plan | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs |
| Outlook | GoodcallPartlyOutlook: only a custom connection set up by a developer is named as the route | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs |
| Calendly | GoodcallPartlyCalendly: only a custom connection set up by a developer is named as the route | KiwiAgent.aiNoGoogle Calendar and Outlook are named in prose as live calendar syncs |
| Your trade’s software | GoodcallPartlyNo trade software (ServiceTitan, Jobber, Housecall Pro, Dentrix, Clio, OpenTable, Mindbody) is a native connection on current product pages | KiwiAgent.aiNoNo trade or practice software is supported |
| Keep your number | GoodcallYesYou keep your existing number with your carrier and forward either every call or only busy | KiwiAgent.aiYesYou keep your existing business number and forward it to the KiwiAgent number |
| In short | ||
| What it is | GoodcallGoodcall is an AI phone agent for small businesses, started inside Google in 2017, that answers a company's calls in place of voicemail. Its agent is built and changed by Gabi, an AI assistant that takes instructions in plain language.All answers for Goodcall | KiwiAgent.aiKiwiAgent.ai is a New Zealand AI phone answering service that answers business calls around the clock, books appointments, takes messages and transfers callers to staff. The team configures each agent from a contact-form inquiry rather than self-serve signup.All answers for KiwiAgent.ai |
| Checked | GoodcallOctober 15, 2026 | KiwiAgent.aiOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.