Goodcall vs Aira
The short answer
- Aira costs least at 100 calls a month ($69.95), Goodcall at 500 ($129).
 GoodcallVisit site |  Airaservice businesses losing calls while staff are with customers or on a jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Goodcall$79 | Aira$69.95Lowest |
| At 500 calls a month | Goodcall$129Lowest | Aira$299 |
| Advertised from | Goodcall$79 a month | Aira$24.95 a month |
| The advertised plan covers | GoodcallThe $79 plan covers all 100 calls. | AiraThe $24.95 plan covers 30 of 100 calls. Premium costs less for all 100. |
| Bills | Goodcallper caller | Airaper call |
| Keeps answering past your allowance | GoodcallYesPast the allowance, service continues and each extra unique customer is billed at the… | AiraPartlyCalls past the allowance keep being answered and bill as overage at a per-call rate that… |
| Free trial or plan | GoodcallPartlyThere is no free trial on a real line | AiraNot stated |
| Month to month, cancel online | GoodcallYesEvery plan is month to month with monthly billing only | AiraPartlyBilling is month to month with no long-term contract required… |
| On the call | ||
| Books appointments | GoodcallYesBooks into Google Calendar during the call | AiraPartlyWith a supported scheduling connection it checks real availability and creates the… |
| Transfers to a person | GoodcallYesTransfers callers to an escalation contact on every plan… | AiraYesCalls transfer to your team and the agent briefs them with the caller's name and reason… |
| Human receptionists as backup | GoodcallNoGoodcall supplies no human receptionists | AiraNoEscalation goes to your own staff, not to a human agent working for Aira |
| After-hours rules | GoodcallYesAnswers 24/7 on every plan and uses the hours, holidays and closures you set on calls | AiraPartlyIt answers 24/7 including evenings, weekends and holidays… |
| Urgent calls escalated | GoodcallYesThe agent triages callers including urgent ones and transfers to the right person with a… | AiraYesPriority criteria you define trigger a transfer to a named person or number… |
| Texts your callers | GoodcallPartlyThe agent can send a caller a text such as a confirmation or a link… | AiraPartlyIt texts callers mid-call with a booking link, address or custom message… |
| Call summary by text | GoodcallYesAfter a call the agent sends the captured lead to you by text and email… | AiraYesSummaries arrive by SMS, email or both straight after the call, naming the caller… |
| Language, privacy and trying it | ||
| Languages | GoodcallPartlyEnglish only | AiraYes31 languages |
| HIPAA, with a signed BAA | GoodcallPartlyGoodcall signs a standard Business Associate Agreement only on the Scale plan… | AiraNoThe vendor states plainly that it is not HIPAA covered and signs no BAA on any plan… |
| Hear it before you buy | GoodcallYesYou can hear it before paying: a free demo agent you build and call from your browser… | AiraNot stated |
| What it connects to | ||
| Google Calendar | GoodcallYesGoogle Calendar is a native connection used for booking on every plan | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… |
| Outlook | GoodcallPartlyOutlook: only a custom connection set up by a developer is named as the route | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… |
| Calendly | GoodcallPartlyCalendly: only a custom connection set up by a developer is named as the route | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… |
| Your trade’s software | GoodcallPartlyNo trade software… | AiraPartlyField service and legal software are covered… |
| Keep your number | GoodcallYesYou keep your existing number with your carrier and forward either every call or only… | AiraYesYou keep your existing business number and forward calls to Aira… |
| In short | ||
| What it is | GoodcallGoodcall is an AI phone agent for small businesses, started inside Google in 2017, that answers a company's calls in place of voicemail. Its agent is built and changed by Gabi, an AI assistant that takes instructions in plain language.All answers for Goodcall | AiraAira is an AI phone answering service for small service businesses that answers calls 24/7, captures caller details, books appointments and routes or transfers callers. It is sold in four per-call plans alongside the vendor's other business agents.All answers for Aira |
| Checked | GoodcallOctober 14, 2026 | AiraOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price