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Reception by GlossGenius vs Rosie

The short answer

  • Rosie costs least: $149 a month for 100 calls and $299 for 500.
  • Pick Reception by GlossGenius if you want bookings made during the call, booking in Google Calendar or booking in Calendly.
  • Pick Rosie if you want the lower bill or calls put through to you (from the Scale plan).
Reception by GlossGenius vs Rosie, compared
Reception by GlossGeniussingle-location salons and spas already running on GlossGeniusVisit siteRosieUS small businesses that want an agent trained on their website and Google profileVisit site
Cost
At 100 calls a monthReception by GlossGenius$153Rosie$149Lowest
At 500 calls a monthReception by GlossGenius$653Rosie$299Lowest
Advertised fromReception by GlossGenius$50 a monthRosie$49 a month
The advertised plan coversReception by GlossGeniusThe $50 plan covers 40 of 100 calls.60 cost extra.RosieThe $49 plan it advertises stops at 83 calls, then moves you up a plan.
BillsReception by GlossGeniusper minuteRosieper minute
Keeps answering past your allowanceReception by GlossGeniusYesCalls keep being answered past the allowanceRosieYesNo per-minute overage rate
Free trial or planReception by GlossGeniusPartlyReception answers real client calls at no charge for every member through November 30RosiePartlyA 7-day free trial of all features on every plan lets you forward your real line before the first charge
Month to month, cancel onlineReception by GlossGeniusPartlyGlossGenius states it sells without contractsRosieYesMonth-to-month (renews every 30 days, annual prepay optional) with no cancellation fee
On the call
Books appointmentsReception by GlossGeniusYesReception writes the appointment into the GlossGenius calendar during the conversation rather than texting the caller a booking linkRosiePartlyBooking straight into your calendar during the call starts on Scale
Transfers to a personReception by GlossGeniusNoThere is no warm or live transferRosiePartlyCold and warm transfers (Rosie briefs the person before connecting) start on Scale
Human receptionists as backupReception by GlossGeniusNoNothing it cannot resolve reaches a human agent at GlossGeniusRosieNot stated
After-hours rulesReception by GlossGeniusPartlyIt answers 24/7 including evenings, weekends and holidaysRosieYesAnswers 24/7 on every plan
Urgent calls escalatedReception by GlossGeniusNot statedRosiePartlyEmergencies reach a person only through transfer scenarios you describe
Texts your callersReception by GlossGeniusPartlyIt holds real text conversationsRosiePartlyProfessional only texts callers an appointment link
Call summary by textReception by GlossGeniusPartlyEach conversation shows a short summary in the Reception dashboard on web and mobileRosieYesEvery plan sends an email and/or text notification after each call with a brief overview
Language, privacy and trying it
LanguagesReception by GlossGeniusNot statedRosieYesEnglish and Spanish
HIPAA, with a signed BAAReception by GlossGeniusNoGlossGenius offers a BAA for HIPAA complianceRosiePartlyThe terms refer to a HIPAA Business Associate Agreement signed separately with Rosie
Hear it before you buyReception by GlossGeniusYesA recorded sample call plays on the product pageRosieYesThe homepage plays four recorded sample calls, for example a move-out cleaning request
What it connects to
Google CalendarReception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documentedRosiePartlyBooks directly into Google Calendar, Calendly, Acuity
OutlookReception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documentedRosieNoOnly one calendar can be connected, and Outlook is not listed
CalendlyReception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documentedRosiePartlyBooks directly into Google Calendar, Calendly, Acuity
Your trade’s softwareReception by GlossGeniusNot statedRosiePartlyLogs calls into field-service tools Jobber, Housecall Pro, ServiceM8, JobTread, JobNimbus
Keep your numberReception by GlossGeniusYesYou keep your existing business number and forward it with carrier codesRosieYesYou keep your existing number and forward calls
In short
What it isReception by GlossGeniusReception is an AI front desk sold as an add-on to the GlossGenius salon and spa platform. It answers calls and texts around the clock and books, reschedules or cancels appointments directly in the business's GlossGenius calendar.All answers for Reception by GlossGeniusRosieRosie is an AI receptionist for US small businesses: you forward your existing line to a Rosie number, and an agent trained on your website and Google profile answers it. It is sold self-serve, billed by the minute, with a mobile app and website chat.All answers for Rosie
CheckedReception by GlossGeniusOctober 15, 2026RosieOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price