Reception by GlossGenius vs Kalyvox
The short answer
- Kalyvox costs least: €136.50 (about $153) a month for 100 calls and €326.50 (about $366) for 500.
- Reception by GlossGenius has the lowest advertised price, $50, but costs $153 at 100 calls.
- Pick Kalyvox if you want the lower bill or calls put through to you.
 Reception by GlossGeniussingle-location salons and spas already running on GlossGeniusVisit site |  Kalyvoxsmall field-service and professional teams that cannot answer the phone while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Reception by GlossGenius$153 | Kalyvox€136.50about $153Lowest |
| At 500 calls a month | Reception by GlossGenius$653 | Kalyvox€326.50about $366Lowest |
| Advertised from | Reception by GlossGenius$50 a month | Kalyvox€89 (about $100) a monthabout $100 |
| The advertised plan covers | Reception by GlossGeniusThe $50 plan covers 40 of 100 calls.60 cost extra. | KalyvoxThe €89 (about $100) plan covers 0 of 100 calls.100 cost extra. |
| Bills | Reception by GlossGeniusper minute | Kalyvoxper minute |
| Keeps answering past your allowance | Reception by GlossGeniusYesCalls keep being answered past the allowance | KalyvoxYesThere is no allowance to exceed: extra volume keeps billing at the same per-minute rate |
| Free trial or plan | Reception by GlossGeniusPartlyReception answers real client calls at no charge for every member through November 30 | KalyvoxPartlySeven days free with a working assistant you can forward real calls to and phone yourself |
| Month to month, cancel online | Reception by GlossGeniusPartlyGlossGenius states it sells without contracts | KalyvoxYesMonth-to-month with no commitment |
| On the call | ||
| Books appointments | Reception by GlossGeniusYesReception writes the appointment into the GlossGenius calendar during the conversation rather than texting the caller a booking link | KalyvoxYesThe assistant reads live calendar availability, offers slots and writes the event |
| Transfers to a person | Reception by GlossGeniusNoThere is no warm or live transfer | KalyvoxYesRule-based transfer by detected intent |
| Human receptionists as backup | Reception by GlossGeniusNoNothing it cannot resolve reaches a human agent at GlossGenius | KalyvoxNoNo human operators sit behind the AI |
| After-hours rules | Reception by GlossGeniusPartlyIt answers 24/7 including evenings, weekends and holidays | KalyvoxYesAnswers 24/7 and adapts the greeting and script to your configured business hours |
| Urgent calls escalated | Reception by GlossGeniusNot stated | KalyvoxPartlyEscalation fires on criteria you define, by keyword transfer or SMS to the on-call contact |
| Texts your callers | Reception by GlossGeniusPartlyIt holds real text conversations | KalyvoxPartlyIt can text a booking link mid-call when the caller's number is a mobile |
| Call summary by text | Reception by GlossGeniusPartlyEach conversation shows a short summary in the Reception dashboard on web and mobile | KalyvoxPartlyEvery call produces a structured card by notification, email or text |
| Language, privacy and trying it | ||
| Languages | Reception by GlossGeniusNot stated | KalyvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | Reception by GlossGeniusNoGlossGenius offers a BAA for HIPAA compliance | KalyvoxNot stated |
| Hear it before you buy | Reception by GlossGeniusYesA recorded sample call plays on the product page | KalyvoxPartlyThere is no public demo number or recorded sample call |
| What it connects to | ||
| Google Calendar | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Outlook | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization |
| Calendly | Reception by GlossGeniusYesNo Google Calendar, Outlook or Calendly booking by Reception is documented | KalyvoxYesA Calendly-style link can be texted instead when no calendar is connected |
| Your trade’s software | Reception by GlossGeniusNot stated | KalyvoxNoThe vendor's integration inventory names only Google Calendar, Zapier and ChatGPT |
| Keep your number | Reception by GlossGeniusYesYou keep your existing business number and forward it with carrier codes | KalyvoxYesYou keep your existing landline or mobile number and forward it permanently, on no-answer |
| In short | ||
| What it is | Reception by GlossGeniusReception is an AI front desk sold as an add-on to the GlossGenius salon and spa platform. It answers calls and texts around the clock and books, reschedules or cancels appointments directly in the business's GlossGenius calendar.All answers for Reception by GlossGenius | KalyvoxKalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.All answers for Kalyvox |
| Checked | Reception by GlossGeniusOctober 15, 2026 | KalyvoxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.