fonio.ai vs Nova by Nelvox
The short answer
- fonio.ai costs least: €119 (about $133) a month for 100 calls and €164 (about $184) for 500.
- Pick fonio.ai if you want the lower bill.
 fonio.aiEuropean small businesses and practices wanting every call answered in their languageVisit site |  Nova by Nelvoxbilingual Canadian small businesses that miss calls during rush or after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | fonio.ai€119about $133Lowest | Nova by NelvoxCA$199about $140 |
| At 500 calls a month | fonio.ai€164about $184Lowest | Nova by NelvoxCA$369about $260 |
| Advertised from | fonio.ai€119 (about $133) a monthabout $133 | Nova by NelvoxCA$199 (about $140) a monthabout $140 |
| The advertised plan covers | fonio.aiThe €119 (about $133) plan covers all 100 calls. | Nova by NelvoxThe CA$199 (about $140) plan covers all 100 calls. |
| Bills | fonio.aiper minute | Nova by Nelvoxper minute |
| Keeps answering past your allowance | fonio.aiPartlyPast the included minutes the vendor auto-adds 100-minute packages at a published price | Nova by NelvoxYesCalls keep being answered past the allowance |
| Free trial or plan | fonio.aiPartlyThere is a 14-day free trial of the paid plans | Nova by NelvoxNoThere is no free plan or trial on your own line |
| Month to month, cancel online | fonio.aiPartlyPlans are quoted per month with a cheaper yearly billing option | Nova by NelvoxYesAll three plans are month to month with no minimum term, cancellable whenever you want |
| On the call | ||
| Books appointments | fonio.aiYesThe assistant checks real availability in a connected Google or Microsoft calendar | Nova by NelvoxYesNova books during the call per the business's own rules |
| Transfers to a person | fonio.aiPartlyTransfers are blind by default, handed straight to a number, SIP URI or team member | Nova by NelvoxYesNova transfers callers to the designated person and briefs them |
| Human receptionists as backup | fonio.aiNoThere is no staffed answering service behind the AI | Nova by NelvoxNoThe humans behind a failed call are your own team, not Nelvox agents |
| After-hours rules | fonio.aiYesBusiness hours are stored for the company and each transfer | Nova by NelvoxYesNova answers 24/7/365 and the forwarding rule itself can differ by time |
| Urgent calls escalated | fonio.aiPartlyThe vendor says the assistant recognizes urgent medical requests and flags them | Nova by NelvoxYesNova listens for emergency keywords |
| Texts your callers | fonio.aiPartlyThe assistant can text the caller or your team before, during or after a call | Nova by NelvoxPartlyNova texts the caller automatically to confirm an order or booking |
| Call summary by text | fonio.aiPartlyA call summary is produced after every conversation and shown in the app | Nova by NelvoxYesThe business owner gets the call's details by SMS (or email) |
| Language, privacy and trying it | ||
| Languages | fonio.aiYes60+ languages | Nova by NelvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | fonio.aiNot stated | Nova by NelvoxNot stated |
| Hear it before you buy | fonio.aiYesThe vendor offers a test call where the AI phones a number you enter | Nova by NelvoxYesTwo live demo numbers are published: a general Nova line and a restaurant demo |
| What it connects to | ||
| Google Calendar | fonio.aiYesGoogle Calendar, Microsoft Outlook through a connected Microsoft account, Calendly | Nova by NelvoxNot stated |
| Outlook | fonio.aiYesGoogle Calendar, Microsoft Outlook through a connected Microsoft account, Calendly | Nova by NelvoxNot stated |
| Calendly | fonio.aiYesGoogle Calendar, Microsoft Outlook through a connected Microsoft account, Calendly | Nova by NelvoxNot stated |
| Your trade’s software | fonio.aiPartlyServiceTitan is documented for trades and TheFork for restaurants | Nova by NelvoxPartlyNelvox says scheduling and EMR compatibility varies by system |
| Keep your number | fonio.aiYesThe standard setup keeps your existing business number and forwards it to a fonio number | Nova by NelvoxYesYou keep your existing number and forward it to the dedicated Nova number |
| In short | ||
| What it is | fonio.aifonio.ai is a European AI phone assistant that answers a business's incoming calls around the clock, books appointments in a connected calendar and passes caller details into CRMs and spreadsheets. It is sold self-serve in per-minute plans, with GDPR terms and EU hosting.All answers for fonio.ai | Nova by NelvoxNova is Nelvox's AI phone receptionist for Canadian small businesses, answering calls in French or English around the clock. Nelvox configures it for each business, takes orders, bookings and messages, and transfers calls that need a person.All answers for Nova by Nelvox |
| Checked | fonio.aiOctober 15, 2026 | Nova by NelvoxOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.