fonio.ai

€119 (about $133) a month on Solo for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is €119 (about $133).

€164 (about $184) a month on Solo for 500 calls of 2.5 minutes (1,250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is €194 (about $217).

Plans are sold as a monthly fee with a pooled minute allowance, and the vendor prints the resulting per-minute rate on each plan card, so calls are billed by the minute rather than per call.

Partly

Past the included minutes the vendor auto-adds 100-minute packages at a published price, but only if the account has 'Allow overage' switched on; with it off, further paid calls cannot start.

Yes

The assistant checks real availability in a connected Google or Microsoft calendar and writes the appointment during the call, rather than only texting a booking link.

Partly

Transfers are blind by default, handed straight to a number, SIP URI or team member with no briefing; a warm transfer with a consultation first requires the vendor's own PBX product.

Yes

Business hours are stored for the company and each transfer and each SMS can be set to run always, only inside or only outside those hours, while the assistant itself answers around the clock.

Partly

The vendor says the assistant recognizes urgent medical requests and flags them, and an SMS action can alert fixed internal numbers, but escalation is something you configure in conditions rather than a shipped on-call rota.

No

There is no staffed answering service behind the AI: when the assistant cannot help, the documented fallback is a transfer to the customer's own phone number, SIP destination or team member, or a callback request.

Yes

You write the assistant's prompt and rules yourself, and structured fields such as name and concern can be pulled out of the conversation through variable extraction on every plan.

Yes

A knowledge base holds question-and-answer entries, uploaded PDFs, company information and live access to your website, so the assistant answers prices, hours and services from your own material.

Partly

The assistant can text the caller or your team before, during or after a call with confirmations or links, but the documented SMS action is outbound only and does not describe holding a two-way text conversation.

Partly

A call summary is produced after every conversation and shown in the app, and an SMS or email action can push an internal notification, but the SMS has to be configured rather than arriving by default.

Partly

Transcripts stay available in the app, and audio recording is an assistant setting whose files are kept for 30 days only; if a caller objects, recording and transcript are deleted immediately.

Yes

Google Calendar, Microsoft Outlook through a connected Microsoft account, Calendly and Cal.com are all listed, with availability checked and the booking written during the call.

Yes

Google Calendar, Microsoft Outlook through a connected Microsoft account, Calendly and Cal.com are all listed, with availability checked and the booking written during the call.

Yes

Google Calendar, Microsoft Outlook through a connected Microsoft account, Calendly and Cal.com are all listed, with availability checked and the booking written during the call.

Yes

Pipedrive, GoHighLevel, Teamleader, Odoo and Livespace are live with call summaries written back, HubSpot is marked coming soon, and Make, n8n, Zapier and webhooks cover anything else.

Partly

ServiceTitan is documented for trades and TheFork for restaurants, but the vendor flags ServiceTitan as early access that is not switched on for every account, and no dental, legal or veterinary system is listed.

Partly

There is a 14-day free trial of the paid plans plus a no-signup demo where the AI calls your own phone, but no standing free plan that answers your business line indefinitely.

Yes

You can register, build an assistant from your website address and start a plan online; a demo booking is offered alongside but is not required for the Solo and Team plans.

Partly

No mandatory setup fee: every customer gets a free 30-minute onboarding, while optional care packages run €99 (about $111) to €899 (about $1,008) a month and bespoke setup projects start at €1,000 (about $1,121).

Partly

Plans are quoted per month with a cheaper yearly billing option, and the vendor publishes a 30-day money-back guarantee, but cancellation is routed through its support address rather than a self-serve button.

The help center lists 33 named languages for the assistant and voice filter, including English (US) and English (UK), and the plan cards advertise 60+ languages on every tier including Solo.

Partlyfrom Scale

All plans pick from a library the vendor sizes at 120+ voices, but a customized voice is listed only in the top Scale tier's feature set, not on Solo or Team.

Yes

The vendor offers a test call where the AI phones a number you enter, plus a booked live demo, so a buyer can hear the assistant before paying.

Yes

The standard setup keeps your existing business number and forwards it to a fonio number, with the vendor publishing per-operator forwarding codes for immediate, no-answer and busy diversion.

Partlyfrom Team

Porting is explicitly not part of the product: importing a number only verifies it as outbound caller ID on the Team plan, and the vendor states the number stays with your existing provider.

Yes

🇩🇪 Germany +49 🇦🇹 Austria +43 🇨🇭 Switzerland +41 🇮🇹 Italy +39 🇫🇷 France +33 🇪🇸 Spain +34 🇳🇱 Netherlands +31 🇵🇱 Poland +48 🇧🇷 Brazil +55 🇬🇧 United Kingdom +44 🇺🇸 United States +1

Yes

🇩🇪 Germany +49 🇦🇹 Austria +43 🇨🇭 Switzerland +41 🇮🇹 Italy +39 🇫🇷 France +33 🇪🇸 Spain +34 🇳🇱 Netherlands +31 🇵🇱 Poland +48 🇧🇷 Brazil +55 🇬🇧 United Kingdom +44 🇺🇸 United States +1

Yes

The vendor is built around European markets with EU hosting and GDPR terms and documents forwarding for the US and UK alongside eight European countries and Brazil, but names no Canadian or Australian coverage.

The vendor ships dedicated industry pages and setups for twenty-one trades, from medical practices and law firms to auto repair shops, restaurants and property management.

Partly

One account can run unlimited assistants and several numbers and workspaces, but each extra phone number costs €9 (about $10) a month and each extra workspace connection €5 (about $5.60), so locations add up.

Yes

Every customer gets a free 30-minute onboarding call in which the first assistant is built together, on top of a self-serve flow the vendor says takes 30 seconds to a first test.

Partly

Support is email-first at support@fonio.ai, priority on Team and custom on Scale; an AI assistant answers first and a person usually replies within a few hours, with no published phone or chat desk hours.