Dialbox vs Answer AI
The short answer
- Dialbox costs least at 100 calls a month: CA$129 (about $91).
- Answer AI costs least at 500: £300 (about $397) through sales.
- Answer AI has the lowest advertised price, £10 (about $13), but costs £72.50 (about $96) through sales at 100 calls.
- Pick Dialbox if you want the lower bill at 100 calls.
- Pick Answer AI if you want the lower bill at 500 calls or their own people to take over a call.
 DialboxCanadian service businesses whose owner misses calls while with a customerVisit site |  Answer AIUK sole traders and SMEs that miss calls after hours, from locksmiths to law firmsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | DialboxCA$129about $91Lowest | Answer AI£72.50 (about $96) through salesabout $96 |
| At 500 calls a month | DialboxCA$699about $492 | Answer AI£300 (about $397) through salesabout $397Lowest |
| Advertised from | DialboxCA$129 (about $91) a monthabout $91 | Answer AI£10 (about $13) a monthabout $13 |
| The advertised plan covers | DialboxThe CA$129 (about $91) plan covers all 100 calls. | Answer AIThe £10 (about $13) plan it advertises covers 0 of 100 calls. Growth costs less for all 100. |
| Bills | Dialboxper call | Answer AIper call |
| Keeps answering past your allowance | DialboxPartlyNo overage rate is published: inbound gets usage alerts and a small grace buffer | Answer AIYesEach plan bundles a call allowance and extra calls simply continue at £0.85 (about $1.13) each |
| Free trial or plan | DialboxPartlyA 7-day trial lets you set up, hear a test call and forward your real line before paying | Answer AINoThere is no free plan or free trial on your own line |
| Month to month, cancel online | DialboxYesPlans are month to month, cancellation is done from the dashboard without a phone call | Answer AIYesPlans are monthly with no long-term commitment |
| On the call | ||
| Books appointments | DialboxYesThe AI checks availability and confirms the booking during the call | Answer AIPartlyThe vendor says appointment scheduling is a core capability |
| Transfers to a person | DialboxPartlyCalls transfer live to the right team member by intent | Answer AIPartlyLive transfer is excluded from the cheapest Lite plan |
| Human receptionists as backup | DialboxNoThere is no vendor-staffed human team behind the AI | Answer AIYesCalls can be routed to the company's own human answering operators rather than only to the customer |
| After-hours rules | DialboxYesAnswering runs 24/7 and after-hours behavior is configurable | Answer AIPartlyRound-the-clock answering is stated plainly for every plan |
| Urgent calls escalated | DialboxYesThe AI detects an emergency from the caller's intent | Answer AIPartlyUrgency recognition is claimed for emergency trades |
| Texts your callers | DialboxYesTwo-way SMS and MMS are included on every plan | Answer AINot stated |
| Call summary by text | DialboxPartlyMessage alerts can be sent by SMS, email or both and sync to the dashboard | Answer AIYesMessage delivery is by email and the online portal as standard |
| Language, privacy and trying it | ||
| Languages | DialboxYesOver twenty languages on all plans with real-time detection and mid-call switching | Answer AIPartlyThe vendor claims 32 supported languages but publishes no list |
| HIPAA, with a signed BAA | DialboxNot stated | Answer AINot stated |
| Hear it before you buy | DialboxYesA public demo number is published in the site header | Answer AIYesA public number is published to call the AI receptionist, and a form issues a test number |
| What it connects to | ||
| Google Calendar | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity | Answer AINot stated |
| Outlook | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity | Answer AIYesBooking into a calendar is possible where an integration is configured |
| Calendly | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity | Answer AIYesBooking into a calendar is possible where an integration is configured |
| Your trade’s software | DialboxNoThe published integration catalog covers calendars, CRM and productivity tools only | Answer AINot stated |
| Keep your number | DialboxYesKeeping your existing number and provider and forwarding calls is the recommended route | Answer AIYesYou keep your existing line and divert to the dedicated number supplied at no extra cost |
| In short | ||
| What it is | DialboxDialbox is a Canadian AI receptionist that answers calls around the clock, qualifies callers, books appointments, routes urgent requests and texts customers. It bundles a business phone line, website and SMS intake, and shared customer history into one subscription.All answers for Dialbox | Answer AIAnswer AI is a UK AI virtual receptionist from Answer.co.uk that answers calls around the clock, handles FAQs from your website or documents, captures caller details and sends messages by email or SMS. It is sold on four monthly plans with per-call charging.All answers for Answer AI |
| Checked | DialboxOctober 14, 2026 | Answer AIOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.