Dentina.Ai vs Viva AI
The short answer
- Dentina.Ai costs least: $299 a month for 100 calls and $299 for 500.
- Viva AI has the lowest advertised price, $349, but costs $349 at 100 calls.
- Pick Dentina.Ai if you want the lower bill.
- Pick Viva AI if you want booking in Google Calendar, booking in Outlook or booking in Calendly.
 Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site |  Viva AIdental practices and DSOs that book patients straight into Dentrix or Open DentalVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Dentina.Ai$299Lowest | Viva AI$349 |
| At 500 calls a month | Dentina.Ai$299Lowest | Viva AI$1,199 |
| Advertised from | Dentina.Ai$374 a month | Viva AI$349 a month |
| The advertised plan covers | Dentina.AiThe $299 plan covers all 100 calls. | Viva AIThe $349 plan covers all 100 calls. |
| Bills | Dentina.Aiflat fee | Viva AIin credits |
| Keeps answering past your allowance | Dentina.AiYesInbound plans include unlimited calls and minutes | Viva AIYesCalls keep being answered past the allowance and extra credits are billed per credit |
| Free trial or plan | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan | Viva AIPartlyThere is no standing free plan |
| Month to month, cancel online | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate | Viva AINot stated |
| On the call | ||
| Books appointments | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click | Viva AIYesThe AI reads live availability |
| Transfers to a person | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan | Viva AIPartlyTransfer to the right staff member is a listed Platinum feature |
| Human receptionists as backup | Dentina.AiNot stated | Viva AINoThere is no human answering team behind the AI |
| After-hours rules | Dentina.AiYesAnswers around the clock including weekends and holidays | Viva AIYesIt answers around the clock and behaves differently after hours, creating tasks |
| Urgent calls escalated | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item | Viva AIYesThe AI triages dental emergencies with symptom questions |
| Texts your callers | Dentina.AiPartlyStandard sends one-way SMS confirmations only | Viva AIPartlyThe same AI holds two-way text conversations and sends booking links and forms |
| Call summary by text | Dentina.AiPartlyTranscription and summarization are stated as part of the service | Viva AIPartlySummaries land in the platform inbox and |
| Language, privacy and trying it | ||
| Languages | Dentina.AiPartly57 languages | Viva AIYes100+ languages |
| HIPAA, with a signed BAA | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer | Viva AIYesA Business Associate Agreement is signed for every practice on any plan |
| Hear it before you buy | Dentina.AiYesA public phone number lets a buyer talk to the AI live | Viva AIYesA public toll-free demo line is the product itself answering for a demo practice |
| What it connects to | ||
| Google Calendar | Dentina.AiNoScheduling runs through dental practice management systems only | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Outlook | Dentina.AiNoScheduling runs through dental practice management systems only | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Calendly | Dentina.AiNoScheduling runs through dental practice management systems only | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Your trade’s software | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems | Viva AIYesThe integrations are dental-specific practice management systems written to directly |
| Keep your number | Dentina.AiYesYou keep your existing carrier and number | Viva AIYesPatients keep dialing the existing office number |
| In short | ||
| What it is | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai | Viva AIViva AI is an AI receptionist for dental practices and DSOs that answers calls, texts, webchat and email, and writes appointments into the practice management system. It also runs outbound recall, reactivation and confirmation campaigns across one or many locations.All answers for Viva AI |
| Checked | Dentina.AiOctober 14, 2026 | Viva AIOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price