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Dentina.Ai vs MedReceptionist

The short answer

  • Dentina.Ai costs least: $299 a month for 100 calls and $299 for 500.
  • MedReceptionist has the lowest advertised price, $349, but costs $349 through sales at 100 calls.
  • Pick Dentina.Ai if you want the lower bill.
  • Pick MedReceptionist if you want text conversations with callers, booking in Google Calendar or booking in Outlook.
Dentina.Ai vs MedReceptionist, compared
Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit siteMedReceptionistclinics that want after-hours patient calls booked straight into their EHRVisit site
Cost
At 100 calls a monthDentina.Ai$299LowestMedReceptionist$349 through sales
At 500 calls a monthDentina.Ai$299LowestMedReceptionist$349 through sales
Advertised fromDentina.Ai$374 a monthMedReceptionist$349 a month
The advertised plan coversDentina.AiThe $299 plan covers all 100 calls.MedReceptionistNot counted
BillsDentina.Aiflat feeMedReceptionistflat fee
Keeps answering past your allowanceDentina.AiYesInbound plans include unlimited calls and minutesMedReceptionistNot stated
Free trial or planDentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free planMedReceptionistPartlyA 14-day free trial is offered in which the vendor configures the receptionist
Month to month, cancel onlineDentina.AiPartlyMonth-to-month billing is offered at a higher rateMedReceptionistYesSold month to month with no contract and cancellation described as one click
On the call
Books appointmentsDentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to clickMedReceptionistYesBooks, reschedules and cancels directly in the practice EHR during the call via API or FHIR R4, instead of texting the caller a booking link
Transfers to a personDentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium planMedReceptionistPartlyTransfers urgent or human-requested calls to staff or the on-call line immediately
Human receptionists as backupDentina.AiNot statedMedReceptionistNoNo human agents sit behind the AI: the vendor describes it as fully automated
After-hours rulesDentina.AiYesAnswers around the clock including weekends and holidaysMedReceptionistYesAnswers 24/7/365 with no after-hours premium
Urgent calls escalatedDentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line itemMedReceptionistYesFlags urgent symptoms against the practice's own triage protocol
Texts your callersDentina.AiPartlyStandard sends one-way SMS confirmations onlyMedReceptionistYesSends SMS confirmations, reminders and missed-call text-backs
Call summary by textDentina.AiPartlyTranscription and summarization are stated as part of the serviceMedReceptionistPartlyCall summaries and transcripts are included for the team
Language, privacy and trying it
LanguagesDentina.AiPartly57 languagesMedReceptionistPartly8 languages
HIPAA, with a signed BAADentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customerMedReceptionistYesSigns a HIPAA Business Associate Agreement
Hear it before you buyDentina.AiYesA public phone number lets a buyer talk to the AI liveMedReceptionistPartlyRecorded greeting samples for business hours, after hours, lunch
What it connects to
Google CalendarDentina.AiNoScheduling runs through dental practice management systems onlyMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers
OutlookDentina.AiNoScheduling runs through dental practice management systems onlyMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers
CalendlyDentina.AiNoScheduling runs through dental practice management systems onlyMedReceptionistYesGoogle Calendar and Outlook appear in the integration list alongside EHR schedulers
Your trade’s softwareDentina.AiYesDeep dental-specific integration: eleven named practice management systemsMedReceptionistYesNames direct support for trade systems including Dentrix, Open Dental, ChiroTouch, Jane
Keep your numberDentina.AiYesYou keep your existing carrier and numberMedReceptionistYesKeeps the practice's existing number by forwarding
In short
What it isDentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.AiMedReceptionistMedReceptionist is an AI phone receptionist for medical, dental, chiropractic and med-spa practices that answers patient calls around the clock. It books into the practice EHR during the call, texts confirmations and routes urgent callers to on-call staff.All answers for MedReceptionist
CheckedDentina.AiOctober 14, 2026MedReceptionistOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price