Dentina.Ai vs MedReception AI
The short answer
- Dentina.Ai costs least: $299 a month for 100 calls and $299 for 500.
- MedReception AI has the lowest advertised price, $299, but costs $299 at 100 calls.
- Pick Dentina.Ai if you want the lower bill or Spanish (from the Premium (Inbound) plan).
- Pick MedReception AI if you want calls put through to you, booking in Google Calendar or booking in Outlook.
 Dentina.Aidental practices and DSOs that book from the phone into Dentrix, Open Dental or EaglesoftVisit site |  MedReception AIsolo and single-group medical practices that book patients in an EMRVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Dentina.Ai$299Lowest | MedReception AI$299 |
| At 500 calls a month | Dentina.Ai$299Lowest | MedReception AI$299 |
| Advertised from | Dentina.Ai$374 a month | MedReception AI$299 a month |
| The advertised plan covers | Dentina.AiThe $299 plan covers all 100 calls. | MedReception AIThe $299 plan covers all 100 calls. |
| Bills | Dentina.Aiflat fee | MedReception AIflat fee |
| Keeps answering past your allowance | Dentina.AiYesInbound plans include unlimited calls and minutes | MedReception AIYesCalls keep being answered past the allowance |
| Free trial or plan | Dentina.AiPartlyA 30-day free trial runs on the practice's real line, but there is no standing free plan | MedReception AINot stated |
| Month to month, cancel online | Dentina.AiPartlyMonth-to-month billing is offered at a higher rate | MedReception AIYesBoth the managed plans and Studio are sold month to month |
| On the call | ||
| Books appointments | Dentina.AiYesShe completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call |
| Transfers to a person | Dentina.AiPartlyWarm transfer with a spoken briefing is configurable only on the Premium plan | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules |
| Human receptionists as backup | Dentina.AiNot stated | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured |
| After-hours rules | Dentina.AiYesAnswers around the clock including weekends and holidays | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent |
| Urgent calls escalated | Dentina.AiPartlyEmergency and after-hours call forwarding is a Premium-tier line item | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services |
| Texts your callers | Dentina.AiPartlyStandard sends one-way SMS confirmations only | MedReception AIPartlySMS reminders and post-call confirmations ship today |
| Call summary by text | Dentina.AiPartlyTranscription and summarization are stated as part of the service | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS |
| Language, privacy and trying it | ||
| Languages | Dentina.AiPartly57 languages | MedReception AIPartlyEnglish only |
| HIPAA, with a signed BAA | Dentina.AiYesThe privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer | MedReception AIYesA business associate agreement is signed for any deployment touching PHI |
| Hear it before you buy | Dentina.AiYesA public phone number lets a buyer talk to the AI live | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked |
| What it connects to | ||
| Google Calendar | Dentina.AiNoScheduling runs through dental practice management systems only | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation |
| Outlook | Dentina.AiNoScheduling runs through dental practice management systems only | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Calendly | Dentina.AiNoScheduling runs through dental practice management systems only | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Your trade’s software | Dentina.AiYesDeep dental-specific integration: eleven named practice management systems | MedReception AIYesThe product is built around clinical software |
| Keep your number | Dentina.AiYesYou keep your existing carrier and number | MedReception AIYesYou keep your published practice number and forward it to a dedicated line |
| In short | ||
| What it is | Dentina.AiDentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on.All answers for Dentina.Ai | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI |
| Checked | Dentina.AiOctober 14, 2026 | MedReception AIOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price