Beside Phone vs Zinng
The short answer
- Beside Phone costs least: $29.99 a month for 100 calls and $29.99 for 500.
- Pick Beside Phone if you want the lower bill or bookings made during the call.
- Pick Zinng if you want a summary by text after each call.
 Beside Phonesolo trades and local teams who miss inbound calls while on the jobVisit site |  Zinngservice businesses like lawn care, plumbing, HVAC, dental and legal that miss callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Beside Phone$29.99Lowest | Zinng$49 |
| At 500 calls a month | Beside Phone$29.99Lowest | Zinng$224 |
| Advertised from | Beside Phone$29 a month | Zinng$49 a month |
| The advertised plan covers | Beside PhoneThe $29 plan it advertises stops answering after 30 calls. | ZinngThe $49 plan covers all 100 calls. |
| Bills | Beside Phoneper call | Zinngper minute |
| Keeps answering past your allowance | Beside PhoneYesOn Baseline the AI stops answering once 30 calls are used and callers drop to voicemail | ZinngYesNo forced upgrade: you buy minute buckets at published prices |
| Free trial or plan | Beside PhonePartlyOnly the pricier Unlimited plan has a seven-day free trial on your real line | ZinngPartlyA 7-day free trial lets you run a real agent on a Zinng number |
| Month to month, cancel online | Beside PhoneYesBaseline and Unlimited are month-to-month only and you cancel yourself in billing settings | ZinngYesMonth to month through Stripe, cancellable from billing settings with no contract |
| On the call | ||
| Books appointments | Beside PhoneYesWith a connected Google or Outlook calendar the Receptionist checks live availability | ZinngPartlyLive booking on the call needs the $99 Pro plan |
| Transfers to a person | Beside PhoneYesThe Receptionist transfers to a teammate or external number on rules you define | ZinngPartlyWarm and cold transfers exist, but Essentials transfers to one number only |
| Human receptionists as backup | Beside PhoneNoNo human answering service sits behind the AI | ZinngNoEscalation goes to your own staff numbers |
| After-hours rules | Beside PhoneYesIt answers around the clock by default and Business Hours sends daytime calls to your team | ZinngYesIt answers 24/7 and your carrier's time-based forwarding can hand calls over only after hours |
| Urgent calls escalated | Beside PhoneYesA Scenario rule can recognize emergency wording | ZinngYesEmergency escalation is configured during setup, flagging urgent calls |
| Texts your callers | Beside PhoneYesA Send a Text action texts the caller a link or confirmation during the call | ZinngPartlyFull two-way SMS is a Pro feature |
| Call summary by text | Beside PhoneNoSummaries arrive in the app and, if enabled, by email to an address you set | ZinngYesAn opt-in SMS alert fires whenever an AI call finishes, sent to a mobile number you choose |
| Language, privacy and trying it | ||
| Languages | Beside PhonePartly5 languages | ZinngYes63 languages |
| HIPAA, with a signed BAA | Beside PhoneNot stated | ZinngYesA standard BAA is signed electronically in the dashboard, included free on any plan |
| Hear it before you buy | Beside PhoneYesAnyone can phone a published demo number | ZinngYesThere is a public number answered by Zinng's own agent, plus recorded voice samples |
| What it connects to | ||
| Google Calendar | Beside PhoneYesGoogle Calendar and Outlook are booked into directly | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly |
| Outlook | Beside PhoneYesGoogle Calendar and Outlook are booked into directly | ZinngYesGoogle Calendar and Outlook are reached via those tools, not directly |
| Calendly | Beside PhoneYesCalendly is only textable as a link | ZinngYesLive booking runs through Cal.com and Calendly |
| Your trade’s software | Beside PhoneNot stated | ZinngNot stated |
| Keep your number | Beside PhoneYesYou keep your carrier number and forward calls to the Beside line | ZinngYesYou keep your number and forward all, unanswered or after-hours calls |
| In short | ||
| What it is | Beside PhoneBeside Phone is a mobile and web business phone line whose AI receptionist answers inbound calls around the clock, captures caller details, qualifies leads and books appointments. Calls, texts, summaries and transcripts live in one shared team app.All answers for Beside Phone | ZinngZinng is an AI phone receptionist for small businesses that answers calls around the clock, books appointments, captures leads and transfers callers to a human. Calls, texts and website chats land in one shared inbox.All answers for Zinng |
| Checked | Beside PhoneOctober 14, 2026 | ZinngOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price