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Bea by Be Connect vs Trillet AI Receptionist

The short answer

  • Trillet AI Receptionist costs least at 100 calls a month: $69.
  • Bea by Be Connect costs least at 500: NZ$419 (about $235).
  • Bea by Be Connect has the lowest advertised price, NZ$79 (about $44), but costs NZ$137.50 (about $77) at 100 calls.
  • Pick Bea by Be Connect if you want the lower bill at 500 calls.
  • Pick Trillet AI Receptionist if you want the lower bill at 100 calls or bookings made during the call.
Bea by Be Connect vs Trillet AI Receptionist, compared
Bea by Be ConnectNZ and Australian trades and clinics that miss calls while workingVisit siteTrillet AI Receptionistsolo owner-operators and trades who miss calls on the job and want bookings takenVisit site
Cost
At 100 calls a monthBea by Be ConnectNZ$137.50about $77Trillet AI Receptionist$69Lowest
At 500 calls a monthBea by Be ConnectNZ$419about $235LowestTrillet AI Receptionist$269
Advertised fromBea by Be ConnectNZ$79 (about $44) a monthabout $44Trillet AI Receptionist$49 a month
The advertised plan coversBea by Be ConnectThe NZ$79 (about $44) plan covers 40 of 100 calls.60 cost extra.Trillet AI ReceptionistThe $49 plan covers 60 of 100 calls.40 cost extra.
BillsBea by Be Connectper minuteTrillet AI Receptionistper minute
Keeps answering past your allowanceBea by Be ConnectYesCalls past the allowance keep being answeredTrillet AI ReceptionistYesCalls keep being answered past the allowance
Free trial or planBea by Be ConnectPartlyA seven-day free trial lets you run Bea on your existing business number before payingTrillet AI ReceptionistNoThere is no free plan and no free trial on the receptionist: billing starts at signup
Month to month, cancel onlineBea by Be ConnectPartlyBilling is month to month with no annual lock-inTrillet AI ReceptionistYesThe plan is month to month with no contract and cancellation handled in the billing screen
On the call
Books appointmentsBea by Be ConnectPartlyBooking into a connected calendar is real but needs the Business plan or aboveTrillet AI ReceptionistYesThe agent connects to a calendar, checks live availability
Transfers to a personBea by Be ConnectPartlyTransfers to your team are included from the entry plan and rule-drivenTrillet AI ReceptionistPartlyTrillet's platform builds cold, whisper and warm transfers with ring-time fallback
Human receptionists as backupBea by Be ConnectNoNo human receptionists sit behind the AITrillet AI ReceptionistNot stated
After-hours rulesBea by Be ConnectYesAnswering runs round the clock including public holidaysTrillet AI ReceptionistYesIt answers around the clock including nights, weekends and public holidays
Urgent calls escalatedBea by Be ConnectPartlyEmergency recognition is configurable and escalation follows your rulesTrillet AI ReceptionistYesThe agent screens each caller for urgency as the call starts
Texts your callersBea by Be ConnectPartlyBea can send an SMS during call handling and do SMS follow-up on ProTrillet AI ReceptionistPartlyIt sends callers confirmations, follow-ups
Call summary by textBea by Be ConnectPartlyA written summary follows every call, but the entry plan lists summariesTrillet AI ReceptionistPartlyCall summaries arrive by email right after the call with the caller's name, number, reason
Language, privacy and trying it
LanguagesBea by Be ConnectNot statedTrillet AI ReceptionistPartly32 languages
HIPAA, with a signed BAABea by Be ConnectNot statedTrillet AI ReceptionistPartlyTrillet will sign a BAA at no extra fee, but only on an eligible Agency or Enterprise plan
Hear it before you buyBea by Be ConnectPartlyThe site embeds switchable recorded demo scenarios and a 'Talk to Bea' widgetTrillet AI ReceptionistYesThe receptionist page both offers an in-page demo call of the AI
What it connects to
Google CalendarBea by Be ConnectNot statedTrillet AI ReceptionistYesGoogle Calendar, Cal.com and GoHighLevel Calendar connect directly on the self-serve plan
OutlookBea by Be ConnectNot statedTrillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere
CalendlyBea by Be ConnectNot statedTrillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere
Your trade’s softwareBea by Be ConnectPartlyThe only named third-party business system is Xero accounting on the Pro planTrillet AI ReceptionistPartlyTrade and practice systems such as ServiceTitan or Dentrix belong to Trillet's contracted
Keep your numberBea by Be ConnectYesYou keep your existing business number and forward it to BeaTrillet AI ReceptionistYesYou keep your existing business number and forward calls to the AI
In short
What it isBea by Be ConnectBea is an AI phone receptionist sold to New Zealand and Australian small businesses by telco Be Connect. It answers inbound calls around the clock, captures caller details, books appointments and transfers calls under rules the business configures.All answers for Bea by Be ConnectTrillet AI ReceptionistTrillet's AI Receptionist is a single ready-made inbound phone agent for a small business, trained from the business's own website to answer calls, book appointments and email summaries. It is sold as one flat plan separate from Trillet's white-label platform.All answers for Trillet AI Receptionist
CheckedBea by Be ConnectOctober 14, 2026Trillet AI ReceptionistOctober 16, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.