Bea by Be Connect vs Trillet AI Receptionist
The short answer
- Trillet AI Receptionist costs least at 100 calls a month: $69.
- Bea by Be Connect costs least at 500: NZ$419 (about $235).
- Bea by Be Connect has the lowest advertised price, NZ$79 (about $44), but costs NZ$137.50 (about $77) at 100 calls.
- Pick Bea by Be Connect if you want the lower bill at 500 calls.
- Pick Trillet AI Receptionist if you want the lower bill at 100 calls or bookings made during the call.
| Cost | ||
|---|---|---|
| At 100 calls a month | Bea by Be ConnectNZ$137.50about $77 | Trillet AI Receptionist$69Lowest |
| At 500 calls a month | Bea by Be ConnectNZ$419about $235Lowest | Trillet AI Receptionist$269 |
| Advertised from | Bea by Be ConnectNZ$79 (about $44) a monthabout $44 | Trillet AI Receptionist$49 a month |
| The advertised plan covers | Bea by Be ConnectThe NZ$79 (about $44) plan covers 40 of 100 calls.60 cost extra. | Trillet AI ReceptionistThe $49 plan covers 60 of 100 calls.40 cost extra. |
| Bills | Bea by Be Connectper minute | Trillet AI Receptionistper minute |
| Keeps answering past your allowance | Bea by Be ConnectYesCalls past the allowance keep being answered | Trillet AI ReceptionistYesCalls keep being answered past the allowance |
| Free trial or plan | Bea by Be ConnectPartlyA seven-day free trial lets you run Bea on your existing business number before paying | Trillet AI ReceptionistNoThere is no free plan and no free trial on the receptionist: billing starts at signup |
| Month to month, cancel online | Bea by Be ConnectPartlyBilling is month to month with no annual lock-in | Trillet AI ReceptionistYesThe plan is month to month with no contract and cancellation handled in the billing screen |
| On the call | ||
| Books appointments | Bea by Be ConnectPartlyBooking into a connected calendar is real but needs the Business plan or above | Trillet AI ReceptionistYesThe agent connects to a calendar, checks live availability |
| Transfers to a person | Bea by Be ConnectPartlyTransfers to your team are included from the entry plan and rule-driven | Trillet AI ReceptionistPartlyTrillet's platform builds cold, whisper and warm transfers with ring-time fallback |
| Human receptionists as backup | Bea by Be ConnectNoNo human receptionists sit behind the AI | Trillet AI ReceptionistNot stated |
| After-hours rules | Bea by Be ConnectYesAnswering runs round the clock including public holidays | Trillet AI ReceptionistYesIt answers around the clock including nights, weekends and public holidays |
| Urgent calls escalated | Bea by Be ConnectPartlyEmergency recognition is configurable and escalation follows your rules | Trillet AI ReceptionistYesThe agent screens each caller for urgency as the call starts |
| Texts your callers | Bea by Be ConnectPartlyBea can send an SMS during call handling and do SMS follow-up on Pro | Trillet AI ReceptionistPartlyIt sends callers confirmations, follow-ups |
| Call summary by text | Bea by Be ConnectPartlyA written summary follows every call, but the entry plan lists summaries | Trillet AI ReceptionistPartlyCall summaries arrive by email right after the call with the caller's name, number, reason |
| Language, privacy and trying it | ||
| Languages | Bea by Be ConnectNot stated | Trillet AI ReceptionistPartly32 languages |
| HIPAA, with a signed BAA | Bea by Be ConnectNot stated | Trillet AI ReceptionistPartlyTrillet will sign a BAA at no extra fee, but only on an eligible Agency or Enterprise plan |
| Hear it before you buy | Bea by Be ConnectPartlyThe site embeds switchable recorded demo scenarios and a 'Talk to Bea' widget | Trillet AI ReceptionistYesThe receptionist page both offers an in-page demo call of the AI |
| What it connects to | ||
| Google Calendar | Bea by Be ConnectNot stated | Trillet AI ReceptionistYesGoogle Calendar, Cal.com and GoHighLevel Calendar connect directly on the self-serve plan |
| Outlook | Bea by Be ConnectNot stated | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Calendly | Bea by Be ConnectNot stated | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Your trade’s software | Bea by Be ConnectPartlyThe only named third-party business system is Xero accounting on the Pro plan | Trillet AI ReceptionistPartlyTrade and practice systems such as ServiceTitan or Dentrix belong to Trillet's contracted |
| Keep your number | Bea by Be ConnectYesYou keep your existing business number and forward it to Bea | Trillet AI ReceptionistYesYou keep your existing business number and forward calls to the AI |
| In short | ||
| What it is | Bea by Be ConnectBea is an AI phone receptionist sold to New Zealand and Australian small businesses by telco Be Connect. It answers inbound calls around the clock, captures caller details, books appointments and transfers calls under rules the business configures.All answers for Bea by Be Connect | Trillet AI ReceptionistTrillet's AI Receptionist is a single ready-made inbound phone agent for a small business, trained from the business's own website to answer calls, book appointments and email summaries. It is sold as one flat plan separate from Trillet's white-label platform.All answers for Trillet AI Receptionist |
| Checked | Bea by Be ConnectOctober 14, 2026 | Trillet AI ReceptionistOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.