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Bea by Be Connect vs Goodcall

The short answer

  • Bea by Be Connect costs least at 100 calls a month: NZ$137.50 (about $77).
  • Goodcall costs least at 500: $129.
  • Pick Bea by Be Connect if you want the lower bill at 100 calls.
  • Pick Goodcall if you want the lower bill at 500 calls, bookings made during the call or a summary by text after each call.
Bea by Be Connect vs Goodcall, compared
Bea by Be ConnectNZ and Australian trades and clinics that miss calls while workingVisit siteGoodcallsmall businesses with many repeat callers, as each caller is counted once a monthVisit site
Cost
At 100 calls a monthBea by Be ConnectNZ$137.50about $77LowestGoodcall$79
At 500 calls a monthBea by Be ConnectNZ$419about $235Goodcall$129Lowest
Advertised fromBea by Be ConnectNZ$79 (about $44) a monthabout $44Goodcall$79 a month
The advertised plan coversBea by Be ConnectThe NZ$79 (about $44) plan covers 40 of 100 calls.60 cost extra.GoodcallThe $79 plan covers all 100 calls.
BillsBea by Be Connectper minuteGoodcallper caller
Keeps answering past your allowanceBea by Be ConnectYesCalls past the allowance keep being answeredGoodcallYesPast the allowance, service continues
Free trial or planBea by Be ConnectPartlyA seven-day free trial lets you run Bea on your existing business number before payingGoodcallPartlyThere is no free trial on a real line
Month to month, cancel onlineBea by Be ConnectPartlyBilling is month to month with no annual lock-inGoodcallYesEvery plan is month to month with monthly billing only
On the call
Books appointmentsBea by Be ConnectPartlyBooking into a connected calendar is real but needs the Business plan or aboveGoodcallYesBooks into Google Calendar during the call
Transfers to a personBea by Be ConnectPartlyTransfers to your team are included from the entry plan and rule-drivenGoodcallYesTransfers callers to an escalation contact on every plan, retries busy lines
Human receptionists as backupBea by Be ConnectNoNo human receptionists sit behind the AIGoodcallNoGoodcall supplies no human receptionists
After-hours rulesBea by Be ConnectYesAnswering runs round the clock including public holidaysGoodcallYesAnswers 24/7 on every plan and uses the hours, holidays and closures you set on calls
Urgent calls escalatedBea by Be ConnectPartlyEmergency recognition is configurable and escalation follows your rulesGoodcallYesThe agent triages callers including urgent ones and transfers to the right person
Texts your callersBea by Be ConnectPartlyBea can send an SMS during call handling and do SMS follow-up on ProGoodcallPartlyThe agent can send a caller a text such as a confirmation or a link
Call summary by textBea by Be ConnectPartlyA written summary follows every call, but the entry plan lists summariesGoodcallYesAfter a call the agent sends the captured lead to you by text and email
Language, privacy and trying it
LanguagesBea by Be ConnectNot statedGoodcallPartlyEnglish only
HIPAA, with a signed BAABea by Be ConnectNot statedGoodcallPartlyGoodcall signs a standard Business Associate Agreement only on the Scale plan
Hear it before you buyBea by Be ConnectPartlyThe site embeds switchable recorded demo scenarios and a 'Talk to Bea' widgetGoodcallYesYou can hear it before paying: a free demo agent you build and call from your browser
What it connects to
Google CalendarBea by Be ConnectNot statedGoodcallYesGoogle Calendar is a native connection used for booking on every plan
OutlookBea by Be ConnectNot statedGoodcallPartlyOutlook: only a custom connection set up by a developer is named as the route
CalendlyBea by Be ConnectNot statedGoodcallPartlyCalendly: only a custom connection set up by a developer is named as the route
Your trade’s softwareBea by Be ConnectPartlyThe only named third-party business system is Xero accounting on the Pro planGoodcallPartlyNo trade software (ServiceTitan, Jobber, Housecall Pro, Dentrix, Clio, OpenTable, Mindbody) is a native connection on current product pages
Keep your numberBea by Be ConnectYesYou keep your existing business number and forward it to BeaGoodcallYesYou keep your existing number with your carrier and forward either every call or only busy
In short
What it isBea by Be ConnectBea is an AI phone receptionist sold to New Zealand and Australian small businesses by telco Be Connect. It answers inbound calls around the clock, captures caller details, books appointments and transfers calls under rules the business configures.All answers for Bea by Be ConnectGoodcallGoodcall is an AI phone agent for small businesses, started inside Google in 2017, that answers a company's calls in place of voicemail. Its agent is built and changed by Gabi, an AI assistant that takes instructions in plain language.All answers for Goodcall
CheckedBea by Be ConnectOctober 14, 2026GoodcallOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.