Answer AI vs Sona by Quo
The short answer
- Answer AI costs least at 100 calls a month (72.50 GBP via sales), Sona by Quo at 500 ($232).
 Answer AIUK sole traders and SMEs that miss calls out of hours, from locksmiths to law firmsVisit site |  Sona by Quosmall US and Canadian teams already wanting one phone system to answer missed callsVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Answer AI72.50 GBP via salesLowest | Sona by Quo$82 |
| At 500 calls a month | Answer AI300 GBP via sales | Sona by Quo$232Lowest |
| Advertised from | Answer AI$10 a month | Sona by QuoFree, then $25 a month |
| The advertised plan covers | Answer AIThe 10 GBP plan covers 0 of 100 calls. Growth costs less for all 100. | Sona by QuoThe $25 plan covers 40 of 100 calls. Tier 3 costs less for all 100. |
| Bills | Answer AIper call | Sona by Quoper call |
| Keeps answering past your allowance | Answer AIYesEach plan bundles a call allowance and extra calls simply continue at £0.85 each… | Sona by QuoYesThe vendor documents both behaviours and which is the default: with overages off Sona… |
| Free trial or plan | Answer AINoThere is no free plan or free trial on your own line: the cheapest plan is a paid monthly… | Sona by QuoPartlyThere are two free ways in but each is bounded: a 7-day trial of everything including… |
| Month to month, cancel online | Answer AIYesPlans are monthly with no long-term commitment… | Sona by QuoYesMonth-to-month is published alongside a cheaper annual option… |
| On the call | ||
| Books appointments | Answer AIPartlyThe vendor says appointment scheduling is a core capability but only on the two upper… | Sona by QuoPartlySona can text a scheduling link mid-call and, with Jobber connected… |
| Transfers to a person | Answer AIPartlyLive transfer is excluded from the cheapest Lite plan… | Sona by QuoPartlyTransfers to a teammate, a shared inbox or an external number are supported and the… |
| Human receptionists as backup | Answer AIYesCalls can be routed to the company's own human answering operators rather than only to… | Sona by QuoNot stated |
| After-hours rules | Answer AIPartlyRound-the-clock answering is stated plainly for every plan… | Sona by QuoYesBecause Sona is a step in Quo's call flow builder you can place it only after the… |
| Urgent calls escalated | Answer AIPartlyUrgency recognition is claimed for emergency trades… | Sona by QuoPartlyEscalation is real but is something you author: a job instruction can detect the… |
| Texts your callers | Answer AINot stated | Sona by QuoYesA Send SMS action texts the live caller from the same business number… |
| Call summary by text | Answer AIYesMessage delivery is by email and the online portal as standard… | Sona by QuoPartlySummaries and transcripts land in the Quo inbox immediately and can be pushed to email or… |
| Language, privacy and trying it | ||
| Languages | Answer AIPartlyThe vendor claims 32 supported languages but publishes no list and gates multilingual… | Sona by QuoPartlyEnglish, Spanish and French |
| HIPAA, with a signed BAA | Answer AINot stated | Sona by QuoPartlyA BAA is signed on both paid plans, but the vendor carves texting out of covered services… |
| Hear it before you buy | Answer AIYesA public number is published to call the AI receptionist… | Sona by QuoYesA public demo line is published so you can hear Sona before signing up… |
| What it connects to | ||
| Google Calendar | Answer AINot stated | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… |
| Outlook | Answer AIYesBooking into a calendar is possible where an integration is configured… | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… |
| Calendly | Answer AIYesBooking into a calendar is possible where an integration is configured… | Sona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools but no… |
| Your trade’s software | Answer AINot stated | Sona by QuoYesTrade systems are covered directly - Jobber… |
| Keep your number | Answer AIYesYou keep your existing line and divert to the dedicated number supplied at no extra cost… | Sona by QuoYesQuo lists basic and advanced call forwarding on both plans and documents routing calls… |
| In short | ||
| What it is | Answer AIAnswer AI is a UK AI virtual receptionist from Answer.co.uk that answers calls around the clock, handles FAQs from your website or documents, captures caller details and sends messages by email or SMS. It is sold on four monthly plans with per-call charging.All answers for Answer AI | Sona by QuoSona is the AI voice agent built into Quo (formerly OpenPhone), a business phone system, answering inbound calls day and night. It is dropped into a Quo call flow, where it answers questions, takes messages, texts callers and transfers to staff.All answers for Sona by Quo |
| Checked | Answer AIOctober 14, 2026 | Sona by QuoOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price