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Answer AI vs IONOS AI Receptionist

The short answer

  • IONOS AI Receptionist costs least: £69 (about $91) a month for 100 calls and £99 (about $131) for 500.
  • Answer AI has the lowest advertised price, £10 (about $13), but costs £72.50 (about $96) through sales at 100 calls.
  • Pick Answer AI if you want their own people to take over a call.
  • Pick IONOS AI Receptionist if you want the lower bill.
Answer AI vs IONOS AI Receptionist, compared
Answer AIUK sole traders and SMEs that miss calls after hours, from locksmiths to law firmsVisit siteIONOS AI ReceptionistUK and US small businesses wanting GDPR-compliant, EU-hosted AI call answeringVisit site
Cost
At 100 calls a monthAnswer AI£72.50 (about $96) through salesabout $96IONOS AI Receptionist£69about $91Lowest
At 500 calls a monthAnswer AI£300 (about $397) through salesabout $397IONOS AI Receptionist£99about $131Lowest
Advertised fromAnswer AI£10 (about $13) a monthabout $13IONOS AI Receptionist£39 (about $52) a monthabout $52
The advertised plan coversAnswer AIThe £10 (about $13) plan it advertises covers 0 of 100 calls. Growth costs less for all 100.IONOS AI ReceptionistThe £39 (about $52) plan it advertises covers 30 of 100 calls. AI Receptionist Flex Pro costs less for all 100.
BillsAnswer AIper callIONOS AI Receptionistper call
Keeps answering past your allowanceAnswer AIYesEach plan bundles a call allowance and extra calls simply continue at £0.85 (about $1.13) eachIONOS AI ReceptionistYesCalls past the allowance keep being answered and are charged per extra call
Free trial or planAnswer AINoThere is no free plan or free trial on your own lineIONOS AI ReceptionistPartlyEvery package comes with a free first month
Month to month, cancel onlineAnswer AIYesPlans are monthly with no long-term commitmentIONOS AI ReceptionistYesAll three packages are month-to-month with cancellation any time
On the call
Books appointmentsAnswer AIPartlyThe vendor says appointment scheduling is a core capabilityIONOS AI ReceptionistPartlyThe assistant checks real availability
Transfers to a personAnswer AIPartlyLive transfer is excluded from the cheapest Lite planIONOS AI ReceptionistPartlyYou save contacts with phone numbers
Human receptionists as backupAnswer AIYesCalls can be routed to the company's own human answering operators rather than only to the customerIONOS AI ReceptionistNoThere is no human answering team behind the AI
After-hours rulesAnswer AIPartlyRound-the-clock answering is stated plainly for every planIONOS AI ReceptionistPartlyThe assistant answers around the clock
Urgent calls escalatedAnswer AIPartlyUrgency recognition is claimed for emergency tradesIONOS AI ReceptionistYesThe vendor states the assistant recognizes emergency trigger phrases
Texts your callersAnswer AINot statedIONOS AI ReceptionistNot stated
Call summary by textAnswer AIYesMessage delivery is by email and the online portal as standardIONOS AI ReceptionistPartlyEvery call produces an email summary with the caller's number, subject line
Language, privacy and trying it
LanguagesAnswer AIPartlyThe vendor claims 32 supported languages but publishes no listIONOS AI ReceptionistNot stated
HIPAA, with a signed BAAAnswer AINot statedIONOS AI ReceptionistNot stated
Hear it before you buyAnswer AIYesA public number is published to call the AI receptionist, and a form issues a test numberIONOS AI ReceptionistYesA public UK demo number connects a caller straight to the live AI receptionist at no cost
What it connects to
Google CalendarAnswer AINot statedIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.com
OutlookAnswer AIYesBooking into a calendar is possible where an integration is configuredIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.com
CalendlyAnswer AIYesBooking into a calendar is possible where an integration is configuredIONOS AI ReceptionistYesGoogle Calendar, Microsoft 365/Outlook, Cal.com
Your trade’s softwareAnswer AINot statedIONOS AI ReceptionistNot stated
Keep your numberAnswer AIYesYou keep your existing line and divert to the dedicated number supplied at no extra costIONOS AI ReceptionistYesYou keep your business number and divert it to the assistant's own number
In short
What it isAnswer AIAnswer AI is a UK AI virtual receptionist from Answer.co.uk that answers calls around the clock, handles FAQs from your website or documents, captures caller details and sends messages by email or SMS. It is sold on four monthly plans with per-call charging.All answers for Answer AIIONOS AI ReceptionistIONOS AI Receptionist is a hosted AI phone answering service that takes calls on its own number or a forwarded business line, answers from your website content and books appointments. It is sold in three per-call packages alongside IONOS hosting and domain products.All answers for IONOS AI Receptionist
CheckedAnswer AIOctober 14, 2026IONOS AI ReceptionistOctober 15, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.