Answer AI vs Dialbox
The short answer
- Dialbox costs least at 100 calls a month: CA$129 (about $91).
- Answer AI costs least at 500: £300 (about $397) through sales.
- Answer AI has the lowest advertised price, £10 (about $13), but costs £72.50 (about $96) through sales at 100 calls.
- Pick Answer AI if you want the lower bill at 500 calls or their own people to take over a call.
- Pick Dialbox if you want the lower bill at 100 calls.
 Answer AIUK sole traders and SMEs that miss calls after hours, from locksmiths to law firmsVisit site |  DialboxCanadian service businesses whose owner misses calls while with a customerVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Answer AI£72.50 (about $96) through salesabout $96 | DialboxCA$129about $91Lowest |
| At 500 calls a month | Answer AI£300 (about $397) through salesabout $397Lowest | DialboxCA$699about $492 |
| Advertised from | Answer AI£10 (about $13) a monthabout $13 | DialboxCA$129 (about $91) a monthabout $91 |
| The advertised plan covers | Answer AIThe £10 (about $13) plan it advertises covers 0 of 100 calls. Growth costs less for all 100. | DialboxThe CA$129 (about $91) plan covers all 100 calls. |
| Bills | Answer AIper call | Dialboxper call |
| Keeps answering past your allowance | Answer AIYesEach plan bundles a call allowance and extra calls simply continue at £0.85 (about $1.13) each | DialboxPartlyNo overage rate is published: inbound gets usage alerts and a small grace buffer |
| Free trial or plan | Answer AINoThere is no free plan or free trial on your own line | DialboxPartlyA 7-day trial lets you set up, hear a test call and forward your real line before paying |
| Month to month, cancel online | Answer AIYesPlans are monthly with no long-term commitment | DialboxYesPlans are month to month, cancellation is done from the dashboard without a phone call |
| On the call | ||
| Books appointments | Answer AIPartlyThe vendor says appointment scheduling is a core capability | DialboxYesThe AI checks availability and confirms the booking during the call |
| Transfers to a person | Answer AIPartlyLive transfer is excluded from the cheapest Lite plan | DialboxPartlyCalls transfer live to the right team member by intent |
| Human receptionists as backup | Answer AIYesCalls can be routed to the company's own human answering operators rather than only to the customer | DialboxNoThere is no vendor-staffed human team behind the AI |
| After-hours rules | Answer AIPartlyRound-the-clock answering is stated plainly for every plan | DialboxYesAnswering runs 24/7 and after-hours behavior is configurable |
| Urgent calls escalated | Answer AIPartlyUrgency recognition is claimed for emergency trades | DialboxYesThe AI detects an emergency from the caller's intent |
| Texts your callers | Answer AINot stated | DialboxYesTwo-way SMS and MMS are included on every plan |
| Call summary by text | Answer AIYesMessage delivery is by email and the online portal as standard | DialboxPartlyMessage alerts can be sent by SMS, email or both and sync to the dashboard |
| Language, privacy and trying it | ||
| Languages | Answer AIPartlyThe vendor claims 32 supported languages but publishes no list | DialboxYesOver twenty languages on all plans with real-time detection and mid-call switching |
| HIPAA, with a signed BAA | Answer AINot stated | DialboxNot stated |
| Hear it before you buy | Answer AIYesA public number is published to call the AI receptionist, and a form issues a test number | DialboxYesA public demo number is published in the site header |
| What it connects to | ||
| Google Calendar | Answer AINot stated | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity |
| Outlook | Answer AIYesBooking into a calendar is possible where an integration is configured | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity |
| Calendly | Answer AIYesBooking into a calendar is possible where an integration is configured | DialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity |
| Your trade’s software | Answer AINot stated | DialboxNoThe published integration catalog covers calendars, CRM and productivity tools only |
| Keep your number | Answer AIYesYou keep your existing line and divert to the dedicated number supplied at no extra cost | DialboxYesKeeping your existing number and provider and forwarding calls is the recommended route |
| In short | ||
| What it is | Answer AIAnswer AI is a UK AI virtual receptionist from Answer.co.uk that answers calls around the clock, handles FAQs from your website or documents, captures caller details and sends messages by email or SMS. It is sold on four monthly plans with per-call charging.All answers for Answer AI | DialboxDialbox is a Canadian AI receptionist that answers calls around the clock, qualifies callers, books appointments, routes urgent requests and texts customers. It bundles a business phone line, website and SMS intake, and shared customer history into one subscription.All answers for Dialbox |
| Checked | Answer AIOctober 14, 2026 | DialboxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.