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Allo vs Sona by Quo

The short answer

  • Sona by Quo costs least at 100 calls a month: $82.
  • Allo costs least at 500: $90.
  • Pick Allo if you want the lower bill at 500 calls.
  • Pick Sona by Quo if you want the lower bill at 100 calls, booking in Google Calendar or booking in Outlook.
Allo vs Sona by Quo, compared
Allosmall sales and service teams that want one phone system to answer and log every callVisit siteSona by Quosmall US and Canadian teams already wanting one phone system to answer missed callsVisit site
Cost
At 100 calls a monthAllo$90Sona by Quo$82Lowest
At 500 calls a monthAllo$90LowestSona by Quo$232
Advertised fromAllo$45 a monthSona by QuoFree, then $25 a month
The advertised plan coversAlloThe $45 plan covers all 100 calls.Sona by QuoThe $25 plan it advertises covers 40 of 100 calls. Tier 3 costs less for all 100.
BillsAlloflat feeSona by Quoper call
Keeps answering past your allowanceAlloPartlyNational calls are unlimited so there is no call allowance to exceedSona by QuoYesThe vendor documents both behaviors and which is the default
Free trial or planAlloPartlyYou can run Allo on a real line for seven days on the Business plan before payingSona by QuoPartlyThere are two free ways in but each is bounded: a 7-day trial of everything including Sona
Month to month, cancel onlineAlloYesMonth-to-month is offered on every plan and you cancel yourself from SettingsSona by QuoYesMonth-to-month is published alongside a cheaper annual option
On the call
Books appointmentsAlloNot statedSona by QuoPartlySona can text a scheduling link mid-call and, with Jobber connected
Transfers to a personAlloPartlyRules in plain language send a caller to a teammate, another line or an outside numberSona by QuoPartlyTransfers to a teammate, a shared inbox or an external number are supported
Human receptionists as backupAlloNoAllo staffs no answering service behind the AISona by QuoNot stated
After-hours rulesAlloNot statedSona by QuoYesBecause Sona is a step in Quo's call flow builder you can place it only after the business-hours branch, or on every call
Urgent calls escalatedAlloPartlyYou can write a rule that pushes urgent calls straight to a personSona by QuoPartlyEscalation is real but is something you author: a job instruction can detect the situation
Texts your callersAlloPartlyMissed callers get an automatic text backSona by QuoYesA Send SMS action texts the live caller from the same business number
Call summary by textAlloPartlyEvery handled call lands in the app with its summarySona by QuoPartlySummaries and transcripts land in the Quo inbox immediately
Language, privacy and trying it
LanguagesAlloPartlyEnglish, Spanish and FrenchSona by QuoPartlyEnglish, Spanish and French
HIPAA, with a signed BAAAlloPartlyA Business Associate Agreement is signed for healthcare customersSona by QuoPartlyA BAA is signed on both paid plans, but the vendor carves texting out of covered services
Hear it before you buyAlloYesRecorded sample calls play on the product pageSona by QuoYesA public demo line is published so you can hear Sona before signing up
What it connects to
Google CalendarAlloNoThe vendor names its booking integrations as a closed set of threeSona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools
OutlookAlloNoThe vendor names its booking integrations as a closed set of threeSona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools
CalendlyAlloNoThe vendor names its booking integrations as a closed set of threeSona by QuoYesQuo's own integrations directory lists CRMs, field-service and automation tools
Your trade’s softwareAlloPartlyTrade-adjacent tools are covered through Jobber, JobNimbus and Follow Up BossSona by QuoYesTrade systems are covered directly - Jobber
Keep your numberAlloYesYou keep your existing line and forward it to AlloSona by QuoYesQuo lists basic and advanced call forwarding on both plans
In short
What it isAlloAllo is a business phone system for teams under 250 people, sold per seat, with an AI receptionist add-on that answers calls, books into your calendar and writes every call up. It runs on mobile, desktop and web apps.All answers for AlloSona by QuoSona is the AI voice agent built into Quo (formerly OpenPhone), a business phone system, answering inbound calls day and night. It is dropped into a Quo call flow, where it answers questions, takes messages, texts callers and transfers to staff.All answers for Sona by Quo
CheckedAlloOctober 15, 2026Sona by QuoOctober 14, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price