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Allo vs Dialbox

The short answer

  • Allo costs least: $90 a month for 100 calls and $90 for 500.
  • Pick Allo if you want the lower bill.
  • Pick Dialbox if you want booking in Google Calendar, booking in Outlook or booking in Calendly.
Allo vs Dialbox, compared
Allosmall sales and service teams that want one phone system to answer and log every callVisit siteDialboxCanadian service businesses whose owner misses calls while with a customerVisit site
Cost
At 100 calls a monthAllo$90LowestDialboxCA$129about $91
At 500 calls a monthAllo$90LowestDialboxCA$699about $492
Advertised fromAllo$45 a monthDialboxCA$129 (about $91) a monthabout $91
The advertised plan coversAlloThe $45 plan covers all 100 calls.DialboxThe CA$129 (about $91) plan covers all 100 calls.
BillsAlloflat feeDialboxper call
Keeps answering past your allowanceAlloPartlyNational calls are unlimited so there is no call allowance to exceedDialboxPartlyNo overage rate is published: inbound gets usage alerts and a small grace buffer
Free trial or planAlloPartlyYou can run Allo on a real line for seven days on the Business plan before payingDialboxPartlyA 7-day trial lets you set up, hear a test call and forward your real line before paying
Month to month, cancel onlineAlloYesMonth-to-month is offered on every plan and you cancel yourself from SettingsDialboxYesPlans are month to month, cancellation is done from the dashboard without a phone call
On the call
Books appointmentsAlloNot statedDialboxYesThe AI checks availability and confirms the booking during the call
Transfers to a personAlloPartlyRules in plain language send a caller to a teammate, another line or an outside numberDialboxPartlyCalls transfer live to the right team member by intent
Human receptionists as backupAlloNoAllo staffs no answering service behind the AIDialboxNoThere is no vendor-staffed human team behind the AI
After-hours rulesAlloNot statedDialboxYesAnswering runs 24/7 and after-hours behavior is configurable
Urgent calls escalatedAlloPartlyYou can write a rule that pushes urgent calls straight to a personDialboxYesThe AI detects an emergency from the caller's intent
Texts your callersAlloPartlyMissed callers get an automatic text backDialboxYesTwo-way SMS and MMS are included on every plan
Call summary by textAlloPartlyEvery handled call lands in the app with its summaryDialboxPartlyMessage alerts can be sent by SMS, email or both and sync to the dashboard
Language, privacy and trying it
LanguagesAlloPartlyEnglish, Spanish and FrenchDialboxYesOver twenty languages on all plans with real-time detection and mid-call switching
HIPAA, with a signed BAAAlloPartlyA Business Associate Agreement is signed for healthcare customersDialboxNot stated
Hear it before you buyAlloYesRecorded sample calls play on the product pageDialboxYesA public demo number is published in the site header
What it connects to
Google CalendarAlloNoThe vendor names its booking integrations as a closed set of threeDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
OutlookAlloNoThe vendor names its booking integrations as a closed set of threeDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
CalendlyAlloNoThe vendor names its booking integrations as a closed set of threeDialboxYesGoogle Calendar, Microsoft Outlook, Calendly, Acuity
Your trade’s softwareAlloPartlyTrade-adjacent tools are covered through Jobber, JobNimbus and Follow Up BossDialboxNoThe published integration catalog covers calendars, CRM and productivity tools only
Keep your numberAlloYesYou keep your existing line and forward it to AlloDialboxYesKeeping your existing number and provider and forwarding calls is the recommended route
In short
What it isAlloAllo is a business phone system for teams under 250 people, sold per seat, with an AI receptionist add-on that answers calls, books into your calendar and writes every call up. It runs on mobile, desktop and web apps.All answers for AlloDialboxDialbox is a Canadian AI receptionist that answers calls around the clock, qualifies callers, books appointments, routes urgent requests and texts customers. It bundles a business phone line, website and SMS intake, and shared customer history into one subscription.All answers for Dialbox
CheckedAlloOctober 15, 2026DialboxOctober 14, 2026

Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price

“About” figures are converted at the European Central Bank rate of Oct 15, 2026.