Aira vs VoiceFleet
The short answer
- Aira costs least at both 100 and 500 calls a month.
- Only Aira transfers calls on every plan.
 Airaservice businesses losing calls while staff are with customers or on a jobVisit site |  VoiceFleetlocal service firms in Ireland and the UK that lose booking calls to voicemailVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Aira$69.95Lowest | VoiceFleet99 EUR |
| At 500 calls a month | Aira$299Lowest | VoiceFleet599 EUR |
| Advertised from | Aira$24.95 a month | VoiceFleet$99 a month |
| The advertised plan covers | AiraThe $24.95 plan covers 30 of 100 calls. Premium costs less for all 100. | VoiceFleetThe 99 EUR plan covers all 100 calls. |
| Bills | Airaper call | VoiceFleetper minute |
| Keeps answering past your allowance | AiraPartlyCalls past the allowance keep being answered and bill as overage at a per-call rate that… | VoiceFleetNoThere is no overage rate at all: instead of billing extra minutes automatically… |
| Free trial or plan | AiraNot stated | VoiceFleetPartlyEvery plan starts with a 7-day free trial you can run on real business calls while… |
| Month to month, cancel online | AiraPartlyBilling is month to month with no long-term contract required… | VoiceFleetYesBilling is month to month with no lock-in |
| On the call | ||
| Books appointments | AiraPartlyWith a supported scheduling connection it checks real availability and creates the… | VoiceFleetPartlyIt books into the diary during the call only where the connected provider supports API… |
| Transfers to a person | AiraYesCalls transfer to your team and the agent briefs them with the caller's name and reason… | VoiceFleetPartlyTransfer to your own staff is an add-on on Starter and included from Growth upward |
| Human receptionists as backup | AiraNoEscalation goes to your own staff, not to a human agent working for Aira | VoiceFleetNoNo human receptionists sit behind the AI: the vendor positions itself as AI-first against… |
| After-hours rules | AiraPartlyIt answers 24/7 including evenings, weekends and holidays… | VoiceFleetYesIt answers 24/7 on every plan and you configure time zone, holiday hours… |
| Urgent calls escalated | AiraYesPriority criteria you define trigger a transfer to a named person or number… | VoiceFleetYesEmergency flagging is listed on all three plans and urgent calls can be routed to staff… |
| Texts your callers | AiraPartlyIt texts callers mid-call with a booking link, address or custom message… | VoiceFleetNot stated |
| Call summary by text | AiraYesSummaries arrive by SMS, email or both straight after the call, naming the caller… | VoiceFleetYesAfter each call you get caller details, reason for calling and urgency as an instant… |
| Language, privacy and trying it | ||
| Languages | AiraYes31 languages | VoiceFleetPartly30+ languages |
| HIPAA, with a signed BAA | AiraNoThe vendor states plainly that it is not HIPAA covered and signs no BAA on any plan… | VoiceFleetNoNo Business Associate Agreement is offered anywhere |
| Hear it before you buy | AiraNot stated | VoiceFleetPartlyYou can run a live AI receptionist call in the browser and play two recorded sample calls… |
| What it connects to | ||
| Google Calendar | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Outlook | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Calendly | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking… | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Your trade’s software | AiraPartlyField service and legal software are covered… | VoiceFleetYesTrade and practice systems are supported, including Open Dental, Phorest… |
| Keep your number | AiraYesYou keep your existing business number and forward calls to Aira… | VoiceFleetYesYou keep your existing business number and forward it to the VoiceFleet number |
| In short | ||
| What it is | AiraAira is an AI phone answering service for small service businesses that answers calls 24/7, captures caller details, books appointments and routes or transfers callers. It is sold in four per-call plans alongside the vendor's other business agents.All answers for Aira | VoiceFleetVoiceFleet is an inbound AI voice receptionist for small businesses that answers forwarded calls, answers approved FAQs, captures booking requests and routes urgent callers. It sells prepaid monthly minute plans with a local business number and booking-system integrations.All answers for VoiceFleet |
| Checked | AiraOctober 14, 2026 | VoiceFleetOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price