Aira vs Trillet AI Receptionist
The short answer
- Trillet AI Receptionist costs least: $69 a month for 100 calls and $269 for 500.
- Aira has the lowest advertised price, $24.95, but costs $69.95 at 100 calls.
- Pick Aira if you want calls put through to you.
- Pick Trillet AI Receptionist if you want the lower bill or a signed HIPAA agreement.
 Airaservice businesses losing calls while staff are with customers or on a jobVisit site |  Trillet AI Receptionistsolo owner-operators and trades who miss calls on the job and want bookings takenVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Aira$69.95 | Trillet AI Receptionist$69Lowest |
| At 500 calls a month | Aira$299 | Trillet AI Receptionist$269Lowest |
| Advertised from | Aira$24.95 a month | Trillet AI Receptionist$49 a month |
| The advertised plan covers | AiraThe $24.95 plan it advertises covers 30 of 100 calls. Premium costs less for all 100. | Trillet AI ReceptionistThe $49 plan covers 60 of 100 calls.40 cost extra. |
| Bills | Airaper call | Trillet AI Receptionistper minute |
| Keeps answering past your allowance | AiraPartlyCalls past the allowance keep being answered and bill as overage at a per-call rate | Trillet AI ReceptionistYesCalls keep being answered past the allowance |
| Free trial or plan | AiraNot stated | Trillet AI ReceptionistNoThere is no free plan and no free trial on the receptionist: billing starts at signup |
| Month to month, cancel online | AiraPartlyBilling is month to month with no long-term contract required | Trillet AI ReceptionistYesThe plan is month to month with no contract and cancellation handled in the billing screen |
| On the call | ||
| Books appointments | AiraPartlyWith a supported scheduling connection it checks real availability | Trillet AI ReceptionistYesThe agent connects to a calendar, checks live availability |
| Transfers to a person | AiraYesCalls transfer to your team and the agent briefs them with the caller's name | Trillet AI ReceptionistPartlyTrillet's platform builds cold, whisper and warm transfers with ring-time fallback |
| Human receptionists as backup | AiraNoEscalation goes to your own staff, not to a human agent working for Aira | Trillet AI ReceptionistNot stated |
| After-hours rules | AiraPartlyIt answers 24/7 including evenings, weekends and holidays | Trillet AI ReceptionistYesIt answers around the clock including nights, weekends and public holidays |
| Urgent calls escalated | AiraYesPriority criteria you define trigger a transfer to a named person or number | Trillet AI ReceptionistYesThe agent screens each caller for urgency as the call starts |
| Texts your callers | AiraPartlyIt texts callers mid-call with a booking link, address or custom message | Trillet AI ReceptionistPartlyIt sends callers confirmations, follow-ups |
| Call summary by text | AiraYesSummaries arrive by SMS, email or both straight after the call | Trillet AI ReceptionistPartlyCall summaries arrive by email right after the call with the caller's name, number, reason |
| Language, privacy and trying it | ||
| Languages | AiraYes31 languages | Trillet AI ReceptionistPartly32 languages |
| HIPAA, with a signed BAA | AiraNoThe vendor states plainly that it is not HIPAA covered and signs no BAA on any plan | Trillet AI ReceptionistPartlyTrillet will sign a BAA at no extra fee, but only on an eligible Agency or Enterprise plan |
| Hear it before you buy | AiraNot stated | Trillet AI ReceptionistYesThe receptionist page both offers an in-page demo call of the AI |
| What it connects to | ||
| Google Calendar | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | Trillet AI ReceptionistYesGoogle Calendar, Cal.com and GoHighLevel Calendar connect directly on the self-serve plan |
| Outlook | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Calendly | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | Trillet AI ReceptionistYesOutlook is supported only indirectly through Cal.com, and Calendly is named nowhere |
| Your trade’s software | AiraPartlyField service and legal software are covered | Trillet AI ReceptionistPartlyTrade and practice systems such as ServiceTitan or Dentrix belong to Trillet's contracted |
| Keep your number | AiraYesYou keep your existing business number and forward calls to Aira | Trillet AI ReceptionistYesYou keep your existing business number and forward calls to the AI |
| In short | ||
| What it is | AiraAira is an AI phone answering service for small service businesses that answers calls 24/7, captures caller details, books appointments and routes or transfers callers. It is sold in four per-call plans alongside the vendor's other business agents.All answers for Aira | Trillet AI ReceptionistTrillet's AI Receptionist is a single ready-made inbound phone agent for a small business, trained from the business's own website to answer calls, book appointments and email summaries. It is sold as one flat plan separate from Trillet's white-label platform.All answers for Trillet AI Receptionist |
| Checked | AiraOctober 14, 2026 | Trillet AI ReceptionistOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price