MedReception AI vs BuzzWisely
The short answer
- BuzzWisely costs least at 100 calls a month: $289.
- MedReception AI costs least at 500: $299.
- Pick BuzzWisely if you want the lower bill at 100 calls or Spanish.
 MedReception AIsolo and single-group medical practices that book patients in an EMRVisit site |  BuzzWiselyclinics and local trades that need every call answered and booked after hoursVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | MedReception AI$299 | BuzzWisely$289Lowest |
| At 500 calls a month | MedReception AI$299Lowest | BuzzWiselyPrice on request |
| Advertised from | MedReception AI$299 a month | BuzzWisely$289 a month |
| The advertised plan covers | MedReception AIThe $299 plan covers all 100 calls. | BuzzWiselyThe $289 plan covers all 100 calls. |
| Bills | MedReception AIflat fee | BuzzWiselyper minute |
| Keeps answering past your allowance | MedReception AIYesCalls keep being answered past the allowance | BuzzWiselyPartlyOn Honey, minutes past the 1,200-minute fair-use threshold bill at $0.24 each |
| Free trial or plan | MedReception AINot stated | BuzzWiselyPartlyThere is no standing free plan |
| Month to month, cancel online | MedReception AIYesBoth the managed plans and Studio are sold month to month | BuzzWiselyYesBilling is month to month with cancellation at any time and a 30-day money-back guarantee |
| On the call | ||
| Books appointments | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call | BuzzWiselyYesIt checks live availability |
| Transfers to a person | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules | BuzzWiselyYesCalls transfer to the right person by intent, urgency or on-call rotation |
| Human receptionists as backup | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured | BuzzWiselyNoWhen the AI cannot answer it routes to the customer's own team or takes a detailed message |
| After-hours rules | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent | BuzzWiselyYesCoverage is 24/7 on every plan and routing is time-of-day aware |
| Urgent calls escalated | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services | BuzzWiselyYesEmergencies are detected from the conversation |
| Texts your callers | MedReception AIPartlySMS reminders and post-call confirmations ship today | BuzzWiselyYesText messaging is on every tier for confirmations, reminders and follow-ups |
| Call summary by text | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS | BuzzWiselyYesSMS notification is standard on all three tiers |
| Language, privacy and trying it | ||
| Languages | MedReception AIPartlyEnglish only | BuzzWiselyYes15+ languages |
| HIPAA, with a signed BAA | MedReception AIYesA business associate agreement is signed for any deployment touching PHI | BuzzWiselyYesA signed Business Associate Agreement is auto-included on every tier at no extra charge |
| Hear it before you buy | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked | BuzzWiselyPartlyA live demo call with the AI is offered, but the number is not published |
| What it connects to | ||
| Google Calendar | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync |
| Outlook | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync |
| Calendly | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync |
| Your trade’s software | MedReception AIYesThe product is built around clinical software | BuzzWiselyYesTrade software is covered broadly: ServiceTitan, Housecall Pro |
| Keep your number | MedReception AIYesYou keep your published practice number and forward it to a dedicated line | BuzzWiselyYesYou keep your existing business number and forward it to the BuzzWisely number |
| In short | ||
| What it is | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI | BuzzWiselyBuzzWisely is an AI receptionist for small businesses that answers inbound calls around the clock, books appointments into the calendar and routes or escalates callers by intent. It ships industry scripts and CRM, EHR and field-service integrations.All answers for BuzzWisely |
| Checked | MedReception AIOctober 15, 2026 | BuzzWiselyOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price