LegalClerk.ai vs Viva AI
The short answer
- Viva AI costs least at 100 calls a month: $349.
- LegalClerk.ai costs least at 500: $400.
- Pick LegalClerk.ai if you want the lower bill at 500 calls, their own people to take over a call (from the Enterprise Plan) or calls put through to you.
- Pick Viva AI if you want the lower bill at 100 calls.
 LegalClerk.aismall law firms that need legal intake answered after hoursVisit site |  Viva AIdental practices and DSOs that book patients straight into Dentrix or Open DentalVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | LegalClerk.ai$400 | Viva AI$349Lowest |
| At 500 calls a month | LegalClerk.ai$400Lowest | Viva AI$1,199 |
| Advertised from | LegalClerk.ai$400 a month | Viva AI$349 a month |
| The advertised plan covers | LegalClerk.aiThe $400 plan covers all 100 calls. | Viva AIThe $349 plan covers all 100 calls. |
| Bills | LegalClerk.aiflat fee | Viva AIin credits |
| Keeps answering past your allowance | LegalClerk.aiPartlyThe vendor advertises no overage charges on its unlimited plan | Viva AIYesCalls keep being answered past the allowance and extra credits are billed per credit |
| Free trial or plan | LegalClerk.aiPartlyA 7-day free trial is the only free way in and it is self-serve from the signup page | Viva AIPartlyThere is no standing free plan |
| Month to month, cancel online | LegalClerk.aiPartlyMarketing pages promise month-to-month billing with cancellation in the dashboard | Viva AINot stated |
| On the call | ||
| Books appointments | LegalClerk.aiYesIt books consultations during the call | Viva AIYesThe AI reads live availability |
| Transfers to a person | LegalClerk.aiYesPriority calls can be warm-transferred to the firm | Viva AIPartlyTransfer to the right staff member is a listed Platinum feature |
| Human receptionists as backup | LegalClerk.aiPartlyHandoff to a live human agent is listed only on the quoted Enterprise Plan | Viva AINoThere is no human answering team behind the AI |
| After-hours rules | LegalClerk.aiYesThe firm controls when the AI picks up, so it can run after-hours | Viva AIYesIt answers around the clock and behaves differently after hours, creating tasks |
| Urgent calls escalated | LegalClerk.aiYesUrgent calls are escalated on the firm's rules | Viva AIYesThe AI triages dental emergencies with symptom questions |
| Texts your callers | LegalClerk.aiNot stated | Viva AIPartlyThe same AI holds two-way text conversations and sends booking links and forms |
| Call summary by text | LegalClerk.aiPartlyStructured call summaries with transcripts are included on the paid plan | Viva AIPartlySummaries land in the platform inbox and |
| Language, privacy and trying it | ||
| Languages | LegalClerk.aiPartlyEnglish, Spanish and Italian | Viva AIYes100+ languages |
| HIPAA, with a signed BAA | LegalClerk.aiNot stated | Viva AIYesA Business Associate Agreement is signed for every practice on any plan |
| Hear it before you buy | LegalClerk.aiYesA live AI voice agent can be spoken to immediately from the feature pages | Viva AIYesA public toll-free demo line is the product itself answering for a demo practice |
| What it connects to | ||
| Google Calendar | LegalClerk.aiYesThe vendor names Google Calendar and Calendly directly | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Outlook | LegalClerk.aiYesThe vendor names Google Calendar and Calendly directly | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Calendly | LegalClerk.aiYesThe vendor names Google Calendar and Calendly directly | Viva AIYesGoogle Calendar, Outlook or Microsoft 365 |
| Your trade’s software | LegalClerk.aiYesIt connects to the legal practice-management software firms run on, naming Clio, MyCase | Viva AIYesThe integrations are dental-specific practice management systems written to directly |
| Keep your number | LegalClerk.aiYesYou keep your existing number | Viva AIYesPatients keep dialing the existing office number |
| In short | ||
| What it is | LegalClerk.aiLegalClerk.ai is an AI legal receptionist and answering service for law firms, answering calls around the clock, running practice-area intake scripts and booking consultations. It is sold as one flat per-seat plan with unlimited calls, plus a quoted enterprise tier.All answers for LegalClerk.ai | Viva AIViva AI is an AI receptionist for dental practices and DSOs that answers calls, texts, webchat and email, and writes appointments into the practice management system. It also runs outbound recall, reactivation and confirmation campaigns across one or many locations.All answers for Viva AI |
| Checked | LegalClerk.aiOctober 15, 2026 | Viva AIOctober 16, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price