Go Answer AI Receptionist vs Smith.ai AI Receptionist
The short answer
- Smith.ai AI Receptionist costs least: $212.50 a month for 100 calls and $800 through sales for 500.
- Go Answer AI Receptionist has the lowest advertised price, $95, but costs $237.50 at 100 calls.
- Pick Go Answer AI Receptionist if you want their own people to take over a call.
- Pick Smith.ai AI Receptionist if you want the lower bill.
 Go Answer AI Receptionistsmall businesses that want AI call answering with human agents behind itVisit site |  Smith.ai AI Receptionistlaw firms and home-service businesses wanting live human agents behind the AIVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Go Answer AI Receptionist$237.50 | Smith.ai AI Receptionist$212.50Lowest |
| At 500 calls a month | Go Answer AI Receptionist$1,000 | Smith.ai AI Receptionist$800 through salesLowest |
| Advertised from | Go Answer AI Receptionist$95 a month | Smith.ai AI ReceptionistFree, then $150 a month |
| The advertised plan covers | Go Answer AI ReceptionistThe $95 plan covers 40 of 100 calls.60 cost extra. | Smith.ai AI ReceptionistThe $150 plan covers 75 of 100 calls.25 cost extra. |
| Bills | Go Answer AI Receptionistper minute | Smith.ai AI Receptionistper call |
| Keeps answering past your allowance | Go Answer AI ReceptionistYesCalls keep being answered past the allowance | Smith.ai AI ReceptionistYesEvery plan publishes a per-call overage: $3.00 on Free, $2.50, $2.30 and $2.17 on Pro 75 |
| Free trial or plan | Go Answer AI ReceptionistPartlyYou can run the AI on your real line for fourteen days at no charge, capped at 500 minutes | Smith.ai AI ReceptionistYesA standing Free plan, not a trial: 25 real calls a month with no time limit |
| Month to month, cancel online | Go Answer AI ReceptionistYesBilling is month to month with no minimum term | Smith.ai AI ReceptionistPartlyMonth to month with no long-term contract, but canceling needs 30 days' notice |
| On the call | ||
| Books appointments | Go Answer AI ReceptionistPartlyThe vendor says the AI handles booking flows and syncs meetings to a calendar | Smith.ai AI ReceptionistPartlyBooks live into Calendly, Acuity, Lawmatics, Housecall Pro or ServiceTitan during the call |
| Transfers to a person | Go Answer AI ReceptionistPartlyTransfers to a human are part of the product, and the vendor names warm transfers | Smith.ai AI ReceptionistYesTransfers to your own numbers on every plan, per caller type or by team member name |
| Human receptionists as backup | Go Answer AI ReceptionistYesGo Answer's own 24/7 contact-center staff sit behind the AI on every plan | Smith.ai AI ReceptionistPartlySmith.ai's own live agents can take over AI calls on any plan |
| After-hours rules | Go Answer AI ReceptionistPartlyRound-the-clock answering is explicit and after-hours coverage is a named use case | Smith.ai AI ReceptionistPartlyAnswers 24/7 on every plan, and it knows your business hours |
| Urgent calls escalated | Go Answer AI ReceptionistPartlyYou can force named callers past the AI straight to a person, which covers VIP | Smith.ai AI ReceptionistPartlyUrgent call types can trigger an immediate SMS or email to a chosen staff member |
| Texts your callers | Go Answer AI ReceptionistPartlyOutbound follow-up texts can be triggered by call outcome | Smith.ai AI ReceptionistPartlySends one-way follow-up texts to callers after the call |
| Call summary by text | Go Answer AI ReceptionistYesCaller details are captured and the resulting summary is delivered by SMS as well as email | Smith.ai AI ReceptionistPartlyInstant call summaries go by email, Slack or Teams by default |
| Language, privacy and trying it | ||
| Languages | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistYesEnglish and Spanish |
| HIPAA, with a signed BAA | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistNoSmith.ai states plainly that it is not HIPAA compliant |
| Hear it before you buy | Go Answer AI ReceptionistPartlyThe product page plays recorded samples of five named AI voices | Smith.ai AI ReceptionistPartlyNo public demo number |
| What it connects to | ||
| Google Calendar | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistNot stated |
| Outlook | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistNot stated |
| Calendly | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistYesNative AI booking into Calendly (paid Calendly plan required), Acuity Scheduling |
| Your trade’s software | Go Answer AI ReceptionistNot stated | Smith.ai AI ReceptionistYesNative integrations with ServiceTitan and Housecall Pro for home services |
| Keep your number | Go Answer AI ReceptionistYesYou keep your existing phone setup and forward calls to the number Go Answer provides | Smith.ai AI ReceptionistYesYou keep your existing number and forward it to the dedicated Smith.ai number |
| In short | ||
| What it is | Go Answer AI ReceptionistGo Answer AI Receptionist is a voice agent that answers a small business's calls around the clock, screens and qualifies callers, takes messages and routes or transfers them. It is sold in monthly minute bundles by Go Answer's live answering service, whose human agents stay on standby.All answers for Go Answer AI Receptionist | Smith.ai AI ReceptionistSmith.ai AI Receptionist is the AI-first phone answering product from Smith.ai, a company that has run human virtual receptionists for more than ten years. It is priced and sold separately from those human receptionist plans, and leans toward law firms and home-services businesses.All answers for Smith.ai AI Receptionist |
| Checked | Go Answer AI ReceptionistOctober 15, 2026 | Smith.ai AI ReceptionistOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price