BuzzWisely vs MedReception AI
The short answer
- BuzzWisely costs least at 100 calls a month: $289.
- MedReception AI costs least at 500: $299.
- Pick BuzzWisely if you want the lower bill at 100 calls or Spanish.
 BuzzWiselyclinics and local trades that need every call answered and booked after hoursVisit site |  MedReception AIsolo and single-group medical practices that book patients in an EMRVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | BuzzWisely$289Lowest | MedReception AI$299 |
| At 500 calls a month | BuzzWiselyPrice on request | MedReception AI$299Lowest |
| Advertised from | BuzzWisely$289 a month | MedReception AI$299 a month |
| The advertised plan covers | BuzzWiselyThe $289 plan covers all 100 calls. | MedReception AIThe $299 plan covers all 100 calls. |
| Bills | BuzzWiselyper minute | MedReception AIflat fee |
| Keeps answering past your allowance | BuzzWiselyPartlyOn Honey, minutes past the 1,200-minute fair-use threshold bill at $0.24 each | MedReception AIYesCalls keep being answered past the allowance |
| Free trial or plan | BuzzWiselyPartlyThere is no standing free plan | MedReception AINot stated |
| Month to month, cancel online | BuzzWiselyYesBilling is month to month with cancellation at any time and a 30-day money-back guarantee | MedReception AIYesBoth the managed plans and Studio are sold month to month |
| On the call | ||
| Books appointments | BuzzWiselyYesIt checks live availability | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call |
| Transfers to a person | BuzzWiselyYesCalls transfer to the right person by intent, urgency or on-call rotation | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules |
| Human receptionists as backup | BuzzWiselyNoWhen the AI cannot answer it routes to the customer's own team or takes a detailed message | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured |
| After-hours rules | BuzzWiselyYesCoverage is 24/7 on every plan and routing is time-of-day aware | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent |
| Urgent calls escalated | BuzzWiselyYesEmergencies are detected from the conversation | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services |
| Texts your callers | BuzzWiselyYesText messaging is on every tier for confirmations, reminders and follow-ups | MedReception AIPartlySMS reminders and post-call confirmations ship today |
| Call summary by text | BuzzWiselyYesSMS notification is standard on all three tiers | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS |
| Language, privacy and trying it | ||
| Languages | BuzzWiselyYes15+ languages | MedReception AIPartlyEnglish only |
| HIPAA, with a signed BAA | BuzzWiselyYesA signed Business Associate Agreement is auto-included on every tier at no extra charge | MedReception AIYesA business associate agreement is signed for any deployment touching PHI |
| Hear it before you buy | BuzzWiselyPartlyA live demo call with the AI is offered, but the number is not published | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked |
| What it connects to | ||
| Google Calendar | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation |
| Outlook | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Calendly | BuzzWiselyYesGoogle Calendar, Outlook, Calendly, Acuity and Cal.com all sync | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Your trade’s software | BuzzWiselyYesTrade software is covered broadly: ServiceTitan, Housecall Pro | MedReception AIYesThe product is built around clinical software |
| Keep your number | BuzzWiselyYesYou keep your existing business number and forward it to the BuzzWisely number | MedReception AIYesYou keep your published practice number and forward it to a dedicated line |
| In short | ||
| What it is | BuzzWiselyBuzzWisely is an AI receptionist for small businesses that answers inbound calls around the clock, books appointments into the calendar and routes or escalates callers by intent. It ships industry scripts and CRM, EHR and field-service integrations.All answers for BuzzWisely | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI |
| Checked | BuzzWiselyOctober 14, 2026 | MedReception AIOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price