Auto-Respond AI Answering Service vs MedReception AI
The short answer
- MedReception AI costs least: $299 a month for 100 calls and $299 for 500.
- Auto-Respond AI Answering Service has the lowest advertised price, $10, but costs $310 at 100 calls.
- Pick MedReception AI if you want the lower bill, booking in Google Calendar or booking in Outlook.
| Cost | ||
|---|---|---|
| At 100 calls a month | Auto-Respond AI Answering Service$310 | MedReception AI$299Lowest |
| At 500 calls a month | Auto-Respond AI Answering Service$1,510 | MedReception AI$299Lowest |
| Advertised from | Auto-Respond AI Answering Service$10 a month | MedReception AI$299 a month |
| The advertised plan covers | Auto-Respond AI Answering ServiceThe $10 plan covers 0 of 100 calls.100 cost extra. | MedReception AIThe $299 plan covers all 100 calls. |
| Bills | Auto-Respond AI Answering Serviceper minute | MedReception AIflat fee |
| Keeps answering past your allowance | Auto-Respond AI Answering ServiceYesThere is no allowance to exceed: every minute is metered at the same rate | MedReception AIYesCalls keep being answered past the allowance |
| Free trial or plan | Auto-Respond AI Answering ServicePartlyA 7-day trial covers the voice agent on your own line | MedReception AINot stated |
| Month to month, cancel online | Auto-Respond AI Answering ServiceYesSubscriptions renew monthly with no fixed term | MedReception AIYesBoth the managed plans and Studio are sold month to month |
| On the call | ||
| Books appointments | Auto-Respond AI Answering ServiceYesWhen scheduling is enabled the agent checks live availability, offers slots | MedReception AIYesThe AI books new and existing patients into the practice's own EMR during the call |
| Transfers to a person | Auto-Respond AI Answering ServiceYesTransfer is an opt-in toggle with written criteria | MedReception AIYesCalls can be warm transferred to a live staff line or routed into a named provider's queue following the practice's escalation rules |
| Human receptionists as backup | Auto-Respond AI Answering ServiceNoNo staffed fallback exists | MedReception AINoNo human agents sit behind the AI: out-of-scope calls are captured |
| After-hours rules | Auto-Respond AI Answering ServiceYesCall hours default to 24/7 and can be set per day in windows | MedReception AIPartlyAfter-hours, weekend and holiday handling is a separate agent |
| Urgent calls escalated | Auto-Respond AI Answering ServiceYesYou write the emergency triggers in plain words | MedReception AIYesEmergency wording triggers an immediate instruction to call emergency services |
| Texts your callers | Auto-Respond AI Answering ServicePartlyTwo-way texting with a caller exists but only through the paid SMS Messaging add-on | MedReception AIPartlySMS reminders and post-call confirmations ship today |
| Call summary by text | Auto-Respond AI Answering ServiceYesPost-call summaries can be pushed by SMS, Slack or Telegram as well as email | MedReception AIPartlyCall summaries are routed to staff by the channel each practice picks, including SMS |
| Language, privacy and trying it | ||
| Languages | Auto-Respond AI Answering ServiceNot stated | MedReception AIPartlyEnglish only |
| HIPAA, with a signed BAA | Auto-Respond AI Answering ServiceNot stated | MedReception AIYesA business associate agreement is signed for any deployment touching PHI |
| Hear it before you buy | Auto-Respond AI Answering ServicePartlyA recorded product walkthrough is published and you can call your own agent during setup | MedReception AIPartlyA recorded sample call is published on the home page and live demos are booked |
| What it connects to | ||
| Google Calendar | Auto-Respond AI Answering ServiceNoGoogle Calendar, Outlook and Calendly are not in that list | MedReception AIYesGoogle Calendar is a live integration with real-time availability sync and event creation |
| Outlook | Auto-Respond AI Answering ServiceNoGoogle Calendar, Outlook and Calendly are not in that list | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Calendly | Auto-Respond AI Answering ServiceNoGoogle Calendar, Outlook and Calendly are not in that list | MedReception AIYesOutlook Calendar and Calendly have their own listed integration pages |
| Your trade’s software | Auto-Respond AI Answering ServicePartlyField-service and trade tools are covered | MedReception AIYesThe product is built around clinical software |
| Keep your number | Auto-Respond AI Answering ServiceYesKeeping your existing number and forwarding it is the documented default, with always | MedReception AIYesYou keep your published practice number and forward it to a dedicated line |
| In short | ||
| What it is | Auto-Respond AI Answering ServiceAuto-Respond is an AI answering service for contractors: a voice agent answers calls forwarded from the existing business line, answers from uploaded business details, books jobs and transfers urgent callers. The same account also answers Yelp, Thumbtack, Facebook, Instagram and Google LSA message leads.All answers for Auto-Respond AI Answering Service | MedReception AIMedReception AI is a physician-built AI receptionist for medical practices that answers patient calls, routes them by provider and urgency, books visits in the EMR and summarizes each call. It is sold as managed plans or self-serve Studio.All answers for MedReception AI |
| Checked | Auto-Respond AI Answering ServiceOctober 14, 2026 | MedReception AIOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price