appyTradies VoiceOS vs Smith.ai AI Receptionist
The short answer
- Smith.ai AI Receptionist costs least at 100 calls a month ($212.50), appyTradies VoiceOS at 500 (299 AUD).
 appyTradies VoiceOSsolo tradies and multi-crew trade firms that miss calls while on the toolsVisit site |  Smith.ai AI ReceptionistVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | appyTradies VoiceOS299 AUD | Smith.ai AI Receptionist$212.50Lowest |
| At 500 calls a month | appyTradies VoiceOS299 AUDLowest | Smith.ai AI Receptionist$800 via sales |
| Advertised from | appyTradies VoiceOS$299 a month | Smith.ai AI ReceptionistFree, then $150 a month |
| The advertised plan covers | appyTradies VoiceOSThe 299 AUD plan covers all 100 calls. | Smith.ai AI ReceptionistThe $150 plan covers 75 of 100 calls.25 cost extra. |
| Bills | appyTradies VoiceOSflat fee | Smith.ai AI Receptionistper call |
| Keeps answering past your allowance | appyTradies VoiceOSNot stated | Smith.ai AI ReceptionistYesEvery plan publishes a per-call overage: $3.00 on Free, $2.50, $2.30 and $2.17 on Pro 75… |
| Free trial or plan | appyTradies VoiceOSNot stated | Smith.ai AI ReceptionistYesA standing Free plan, not a trial: 25 real calls a month with no time limit… |
| Month to month, cancel online | appyTradies VoiceOSYesThe subscription is month to month with no minimum term advertised and the vendor repeats… | Smith.ai AI ReceptionistPartlyMonth to month with no long-term contract, but cancelling needs 30 days' notice… |
| On the call | ||
| Books appointments | appyTradies VoiceOSYesThe agent can book the job during the call as well as merely take a message… | Smith.ai AI ReceptionistPartlyBooks live into Calendly, Acuity, Lawmatics, Housecall Pro or ServiceTitan during the call |
| Transfers to a person | appyTradies VoiceOSYesThe agent recognises important calls and transfers them, and can route by skill… | Smith.ai AI ReceptionistYesTransfers to your own numbers on every plan, per caller type or by team member name… |
| Human receptionists as backup | appyTradies VoiceOSNoWhen the agent reaches its limit the fallback is the buyer's own people: a message… | Smith.ai AI ReceptionistPartlySmith.ai's own live agents can take over AI calls on any plan… |
| After-hours rules | appyTradies VoiceOSYesCoverage is configurable as full-time, overflow or after-hours only, per branch… | Smith.ai AI ReceptionistPartlyAnswers 24/7 on every plan, and it knows your opening hours… |
| Urgent calls escalated | appyTradies VoiceOSYesEmergency jobs are separated from standard ones and escalated immediately while routine… | Smith.ai AI ReceptionistPartlyUrgent call types can trigger an immediate SMS or email to a chosen staff member… |
| Texts your callers | appyTradies VoiceOSYesThe agent sends SMS follow-ups, confirmations and info packs… | Smith.ai AI ReceptionistPartlySends one-way follow-up texts to callers after the call… |
| Call summary by text | appyTradies VoiceOSYesEach call produces an executive summary and transcript emailed to the inbox plus a short… | Smith.ai AI ReceptionistPartlyInstant call summaries go by email, Slack or Teams by default |
| Language, privacy and trying it | ||
| Languages | appyTradies VoiceOSPartlyMultilingual answering is included in the single plan and the vendor gives a count of… | Smith.ai AI ReceptionistYesEnglish and Spanish |
| HIPAA, with a signed BAA | appyTradies VoiceOSNot stated | Smith.ai AI ReceptionistNoSmith.ai states plainly that it is not HIPAA compliant and cannot handle protected health… |
| Hear it before you buy | appyTradies VoiceOSYesA prospect can request a live inbound call from one of the vendor's agents through the… | Smith.ai AI ReceptionistPartlyNo public demo number |
| What it connects to | ||
| Google Calendar | appyTradies VoiceOSYesGoogle Calendar and Microsoft Outlook's calendar are both named as integrations on the… | Smith.ai AI ReceptionistNot stated |
| Outlook | appyTradies VoiceOSYesGoogle Calendar and Microsoft Outlook's calendar are both named as integrations on the… | Smith.ai AI ReceptionistNot stated |
| Calendly | appyTradies VoiceOSNoCalendly is not named anywhere, and the page is explicitly open-ended rather than a… | Smith.ai AI ReceptionistYesNative AI booking into Calendly (paid Calendly plan required)… |
| Your trade’s software | appyTradies VoiceOSYesThe vertical CRM list names the trade and clinical systems a buyer would ask about —… | Smith.ai AI ReceptionistYesNative integrations with ServiceTitan and Housecall Pro for home services… |
| Keep your number | appyTradies VoiceOSYesThe common setup keeps the existing business number and forwards unanswered calls to the… | Smith.ai AI ReceptionistYesYou keep your existing number and forward it to the dedicated Smith.ai number |
| In short | ||
| What it is | appyTradies VoiceOSappyTradies VoiceOS is a done-for-you AI phone agent for Australian trade businesses that answers calls the operator misses, captures job details, books work and sends summaries. Optional automation Engines add follow-ups, outreach and recurring-service workflows.All answers for appyTradies VoiceOS | Smith.ai AI ReceptionistSmith.ai AI Receptionist is the AI-first phone answering product from Smith.ai, a company that has run human virtual receptionists for more than ten years. It is priced and sold separately from those human receptionist plans, and leans toward law firms and home-services businesses.All answers for Smith.ai AI Receptionist |
| Checked | appyTradies VoiceOSOctober 14, 2026 | Smith.ai AI ReceptionistOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price