AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup) vs VoiceFleet
The short answer
- AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup) costs least at both 100 and 500 calls a month.
- Only AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup) has receptionists of its own to take over a call on every plan.
- Only AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup) transfers calls on every plan.
 AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)small businesses wanting cheap AI answering with a human receptionist still on the callVisit site |  VoiceFleetlocal service firms in Ireland and the UK that lose booking calls to voicemailVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)$90 via salesLowest | VoiceFleet99 EUR |
| At 500 calls a month | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)$450 via salesLowest | VoiceFleet599 EUR |
| Advertised from | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)$10 a month | VoiceFleet$99 a month |
| The advertised plan covers | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)Not counted | VoiceFleetThe 99 EUR plan covers all 100 calls. |
| Bills | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)per call | VoiceFleetper minute |
| Keeps answering past your allowance | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesCalls past the plan allowance keep being answered and are billed as overage at $1.10… | VoiceFleetNoThere is no overage rate at all: instead of billing extra minutes automatically… |
| Free trial or plan | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)PartlyA seven-day AI call answering free trial runs on your real diverted line… | VoiceFleetPartlyEvery plan starts with a 7-day free trial you can run on real business calls while… |
| Month to month, cancel online | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesBilling is a rolling monthly subscription with no lock-in and no cancellation fee… | VoiceFleetYesBilling is month to month with no lock-in |
| On the call | ||
| Books appointments | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)PartlyThe AI product is described as message-taking and transferring only | VoiceFleetPartlyIt books into the diary during the call only where the connected provider supports API… |
| Transfers to a person | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesThe AI can transfer a caller through to you, and the vendor states its human… | VoiceFleetPartlyTransfer to your own staff is an add-on on Starter and included from Growth upward |
| Human receptionists as backup | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesA live receptionist takes over whenever the AI is stuck or a caller asks for a person… | VoiceFleetNoNo human receptionists sit behind the AI: the vendor positions itself as AI-first against… |
| After-hours rules | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)PartlyThe AI answers around the clock, so there is no out-of-hours gap… | VoiceFleetYesIt answers 24/7 on every plan and you configure time zone, holiday hours… |
| Urgent calls escalated | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)Not stated | VoiceFleetYesEmergency flagging is listed on all three plans and urgent calls can be routed to staff… |
| Texts your callers | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)NoOutbound SMS exists only to deliver messages to your own listed staff mobiles and is… | VoiceFleetNot stated |
| Call summary by text | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesA full call summary with caller name, contact details and reason for calling is sent by… | VoiceFleetYesAfter each call you get caller details, reason for calling and urgency as an instant… |
| Language, privacy and trying it | ||
| Languages | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)PartlyEnglish and Spanish | VoiceFleetPartly30+ languages |
| HIPAA, with a signed BAA | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)Not stated | VoiceFleetNoNo Business Associate Agreement is offered anywhere |
| Hear it before you buy | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesA dedicated live demo number lets you talk to the Ginger AI agent about the service… | VoiceFleetPartlyYou can run a live AI receptionist call in the browser and play two recorded sample calls… |
| What it connects to | ||
| Google Calendar | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)NoGoogle Calendar and Outlook are not named anywhere | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Outlook | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)NoGoogle Calendar and Outlook are not named anywhere | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Calendly | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesCalendly, Acuity Scheduling, Setmore and Square Appointments are supported… | VoiceFleetYesGoogle Calendar and Microsoft 365 (Outlook) book directly… |
| Your trade’s software | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)PartlyTrade tools named are Clio for law firms and ResDiary for hospitality | VoiceFleetYesTrade and practice systems are supported, including Open Dental, Phorest… |
| Keep your number | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)YesYou keep your advertised business number and divert it to the receptionist number issued… | VoiceFleetYesYou keep your existing business number and forward it to the VoiceFleet number |
| In short | ||
| What it is | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)AnsweringService.com SmartMessage is an AI phone receptionist that answers calls 24/7 in English or Spanish, takes messages and transfers callers. A live receptionist takes over any call the AI cannot handle.All answers for AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup) | VoiceFleetVoiceFleet is an inbound AI voice receptionist for small businesses that answers forwarded calls, answers approved FAQs, captures booking requests and routes urgent callers. It sells prepaid monthly minute plans with a local business number and booking-system integrations.All answers for VoiceFleet |
| Checked | AnsweringService.com SmartMessage (AI Call Answering with Live Receptionist Backup)October 14, 2026 | VoiceFleetOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price