Aira vs Talkify
The short answer
- Talkify costs least: NZ$109 (about $61) a month for 100 calls and NZ$209 (about $117) for 500.
- Pick Talkify if you want the lower bill or Spanish.
 Airaservice businesses losing calls while staff are with customers or on a jobVisit site |  TalkifyNZ and Australian trades, clinics and salons that miss calls while on the jobVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | Aira$69.95 | TalkifyNZ$109about $61Lowest |
| At 500 calls a month | Aira$299 | TalkifyNZ$209about $117Lowest |
| Advertised from | Aira$24.95 a month | TalkifyNZ$10 (about $5.60) a monthabout $5.60 |
| The advertised plan covers | AiraThe $24.95 plan it advertises covers 30 of 100 calls. Premium costs less for all 100. | TalkifyThe NZ$10 (about $5.60) plan it advertises covers 0 of 100 calls. Shortwave (Personal Assistant) costs less for all 100. |
| Bills | Airaper call | Talkifyper minute |
| Keeps answering past your allowance | AiraPartlyCalls past the allowance keep being answered and bill as overage at a per-call rate | TalkifyYesCalls keep being answered past the allowance and are charged per extra minute |
| Free trial or plan | AiraNot stated | TalkifyPartlyYou can hear and sign up on a live demo line |
| Month to month, cancel online | AiraPartlyBilling is month to month with no long-term contract required | TalkifyYesStandard plans are month to month with no lock-in and transcripts kept after you stop |
| On the call | ||
| Books appointments | AiraPartlyWith a supported scheduling connection it checks real availability | TalkifyYesThe agent reads live diary availability during the call and writes the appointment in |
| Transfers to a person | AiraYesCalls transfer to your team and the agent briefs them with the caller's name | TalkifyYesUrgent callers are warm-transferred to a person with the context already collected |
| Human receptionists as backup | AiraNoEscalation goes to your own staff, not to a human agent working for Aira | TalkifyNoThere is no human answering team behind the AI for customer calls |
| After-hours rules | AiraPartlyIt answers 24/7 including evenings, weekends and holidays | TalkifyYesIt answers continuously including weekends and public holidays |
| Urgent calls escalated | AiraYesPriority criteria you define trigger a transfer to a named person or number | TalkifyYesEmergencies are recognized against rules you write |
| Texts your callers | AiraPartlyIt texts callers mid-call with a booking link, address or custom message | TalkifyYesThe agent can text the caller after or during a call, including booking links |
| Call summary by text | AiraYesSummaries arrive by SMS, email or both straight after the call | TalkifyYesA summary is texted and emailed as soon as the call ends |
| Language, privacy and trying it | ||
| Languages | AiraYes31 languages | TalkifyYes32 languages |
| HIPAA, with a signed BAA | AiraNoThe vendor states plainly that it is not HIPAA covered and signs no BAA on any plan | TalkifyNot stated |
| Hear it before you buy | AiraNot stated | TalkifyYesA public New Zealand demo number is answered by their own agent around the clock |
| What it connects to | ||
| Google Calendar | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | TalkifyYesGoogle Calendar and Microsoft 365 or Outlook are booked into directly after a live availability read |
| Outlook | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | TalkifyYesGoogle Calendar and Microsoft 365 or Outlook are booked into directly after a live availability read |
| Calendly | AiraYesGoogle Calendar, Outlook and Calendly are all named for booking | TalkifyYesCalendly is supported but the caller is texted a single-use booking link instead |
| Your trade’s software | AiraPartlyField service and legal software are covered | TalkifyPartlyTrade and clinic systems are covered through ServiceM8, Fergus, Simpro, Jobber, Tradify |
| Keep your number | AiraYesYou keep your existing business number and forward calls to Aira | TalkifyYesYou keep your existing mobile, landline or 0800 number |
| In short | ||
| What it is | AiraAira is an AI phone answering service for small service businesses that answers calls 24/7, captures caller details, books appointments and routes or transfers callers. It is sold in four per-call plans alongside the vendor's other business agents.All answers for Aira | TalkifyTalkify is a New Zealand-built AI phone agent that answers a business number or a personal mobile around the clock, books into the caller's diary and texts a summary. It sells reception, personal assistant, booking, sales and outbound calling agents on NZ and Australian numbers.All answers for Talkify |
| Checked | AiraOctober 14, 2026 | TalkifyOctober 15, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price
“About” figures are converted at the European Central Bank rate of Oct 15, 2026.