AgentZap vs Kalyvox
AI answering services side by side: what a month of calls costs, what each does on the call, and where each falls short.
The short answer
- Kalyvox costs least at both 100 and 500 calls a month.
| AAgentZapservice businesses that want the phones run for them rather than another tool to configureVisit site | KKalyvoxsmall field-service and professional teams that cannot answer the phone while workingVisit site | |
|---|---|---|
| Cost | ||
| At 100 calls a month | AgentZap$194 | Kalyvox136.50 EURLowest |
| At 500 calls a month | AgentZap$895 | Kalyvox326.50 EURLowest |
| Advertised from | AgentZap$109 a month | Kalyvox$89 a month |
| The advertised plan covers | AgentZapThe $109 plan covers 60 of 100 calls.40 cost extra. | KalyvoxThe 89 EUR plan covers 0 of 100 calls.100 cost extra. |
| Bills | AgentZapper minute | Kalyvoxper minute |
| Keeps answering past your allowance | AgentZapYesCalls keep being answered past the included minutes and the extra minutes are billed at a… | KalyvoxYesThere is no allowance to exceed: extra volume keeps billing at the same per-minute rate… |
| Free trial or plan | AgentZapNoThere is no free plan and the vendor explicitly refuses a free trial | KalyvoxPartlySeven days free with a working assistant you can forward real calls to and phone… |
| Month to month, cancel online | AgentZapPartlyMonthly plans are month-to-month but require 30 days' cancellation notice, and the… | KalyvoxYesMonth-to-month with no commitment, cancellable from the account settings without… |
| On the call | ||
| Books appointments | AgentZapYesThe AI reads live calendar availability during the call, offers only open slots, writes… | KalyvoxYesThe assistant reads live calendar availability, offers slots and writes the event with… |
| Transfers to a person | AgentZapYesTransfers are warm by default where context matters: the AI rings the recipient, briefs… | KalyvoxYesRule-based transfer by detected intent, and on documented flows the assistant collects… |
| Human receptionists as backup | AgentZapPartlyA 24/7 human Live Agent Network takes handoffs the AI cannot cover, but the escalation… | KalyvoxNoNo human operators sit behind the AI: when no transfer target is available the assistant… |
| After-hours rules | AgentZapYesIt can run only outside business hours or around the clock, routes after-hours calls to… | KalyvoxYesAnswers 24/7 and adapts the greeting and script to your configured opening hours, with… |
| Urgent calls escalated | AgentZapYesThe business defines the urgency keywords | KalyvoxPartlyEscalation fires on criteria you define, by keyword transfer or SMS to the on-call contact |
| Texts your callers | AgentZapPartlyOutbound texts to the caller are real and free: booking confirmations and reminders with… | KalyvoxPartlyIt can text a booking link mid-call when the caller's number is a mobile, but no two-way… |
| Call summary by text | AgentZapYesA summary lands the moment the call ends | KalyvoxPartlyEvery call produces a structured card by notification, email or text, but the vendor's… |
| Language, privacy and trying it | ||
| Languages | AgentZapPartlyEnglish and Spanish | KalyvoxPartlyEnglish and French |
| HIPAA, with a signed BAA | AgentZapYesA signed Business Associate Agreement is offered to healthcare clients handling PHI and… | KalyvoxNot stated |
| Hear it before you buy | AgentZapPartlyThe site carries industry-specific recorded sample calls you can play, and a live listen… | KalyvoxPartlyThere is no public demo number or recorded sample call |
| What it connects to | ||
| Google Calendar | AgentZapYesGoogle Calendar, Microsoft Outlook and Calendly are all named as direct booking targets,… | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization and are booked during… |
| Outlook | AgentZapYesGoogle Calendar, Microsoft Outlook and Calendly are all named as direct booking targets,… | KalyvoxYesGoogle Calendar and Microsoft Outlook connect in one authorization and are booked during… |
| Calendly | AgentZapYesGoogle Calendar, Microsoft Outlook and Calendly are all named as direct booking targets,… | KalyvoxYesa Calendly-style link can be texted instead when no calendar is connected |
| Your trade’s software | AgentZapPartlyTrade systems including ServiceTitan, Jobber, Housecall Pro, Dentrix, Clio and Mindbody… | KalyvoxNoThe vendor's integration inventory names only Google Calendar, Zapier and ChatGPT, so… |
| Keep your number | AgentZapYesKeeping your carrier and forwarding the line is explicitly supported as an alternative to… | KalyvoxYesYou keep your existing landline or mobile number and forward it permanently, on… |
| Our verdict | ||
| In short | AgentZapAgentZap is an AI phone receptionist for small service businesses that answers calls around the clock, books appointments into the business's own scheduling software, and escalates urgent callers. A 24/7 human Live Agent Network takes the calls the AI hands off.All answers for AgentZap | KalyvoxKalyvox is a Toulouse-built AI receptionist that answers forwarded business calls around the clock, qualifies each caller against rules you configure and books appointments into a connected calendar. Every handled call becomes a structured ticket with summary, transcript and next action.All answers for Kalyvox |
| Checked | AgentZapOctober 14, 2026 | KalyvoxOctober 14, 2026 |
Costs are for 100 or 500 calls a month of 2½ minutes each, on the cheapest public plan. How we price