ClaimVox
Voice AI specialists that answer, qualify and chase plaintiff-firm calls, managed by ClaimVox.
A month at 100 calls
$500
on One Specialist ($500/month commitment), billed per minute
| At 500 callson $1,000/month commitment | $1,000 |
|---|
The highest of 5 priced in Law firms. The middle one costs about $213.
Every plan we priced
| Plan | For 100 calls |
|---|---|
| One Specialist ($500/month commitment)Within the 1,250 minutes included | $500 |
| $1,000/month commitmentWithin the 3,000 minutes included | $1,000 |
| Start to Finish ($2,500/month commitment)Within the 7,500 minutes included | $2,500 |
| Full Operation ($5,000/month commitment)Within the 20,000 minutes included | $5,000 |
| Enterprise Volume ($10,000/month commitment)Within the 50,000 minutes included | $10,000 |
Each call is rounded up to the whole minute (5 min for a 2½-minute call).
100 calls a month of 2½ minutes each, every call a different caller, on the cheapest public plan that covers them, paid monthly. How we price
On a call
- Not statedBooks appointments: not stated
- YesTransfers to a person
- YesThe receptionist is time-aware of firm hours and holidays, and the buyer picks always-on
- PartlyEvery call is recorded, transcribed and summarized in the app and written to the CRM
- PartlyCalls the AI cannot handle go to the firm's own staff, not to ClaimVox operators
- Yes6 languages
Good for
plaintiff and personal injury firms losing after-hours intake calls
Look elsewhere if
- your business is outside the US
Close in cost:Sameday $449 through salesTensorLinks AI FrontDesk $598AirClinic.ai $400Compare with the two closest
What it is
ClaimVox is a managed voice AI service for plaintiff law firms that puts nine call-handling specialists on the firm's phone line, from receptionist and intake to signing, discovery and medical-records chasing. ClaimVox builds, runs and refines each specialist on the firm's own scripts.
Watch out
- Every ClaimVox engagement, including the cheapest $500 One Specialist plan bought through self-serve checkout, runs on a 12-month initial term that renews automatically for further 12-month terms unless canceled at least 30 days before renewal. A firm that wants only a few busy months cannot buy one.
- There is no standing free plan. The only no-cost way in is a seven-day trial, and it exists only on the $2,500 and $5,000 plans; the $500 entry plan the vendor points self-serve buyers to has no trial at all and bills from the day the receptionist goes live.
- ClaimVox is sold as a managed service with no developer surface: there is no docs, API or developer route on the site or in its sitemap, and the published answer for systems ClaimVox has not integrated is RPA or daily email and CSV reports rather than an API or webhook a firm could call itself.
All 27 answers
Every answer comes from ClaimVox’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
$500 at 100 calls$1,000 at 500Billed per minuteYesKeeps answering past the allowance4 answers
- Cost at 100 calls a month
$500 a month on One Specialist ($500/month commitment) for 100 calls of 2.5 minutes (500 billed minutes). Each call is rounded up to the whole minute (5 min for a 2½-minute call).
Their words
$500per month 1,250 minutes 40¢/min included Overage 45¢/min 5 minutes minimum per connected call
claimvox.com'What more volume costs' table, $500 column
- Cost at 500 calls a month
$1,000 a month on $1,000/month commitment for 500 calls of 2.5 minutes (2,500 billed minutes). Each call is rounded up to the whole minute (5 min for a 2½-minute call).
Their words
$1,000per month 3,000 minutes 33¢/min included Overage 41¢/min 5 minutes minimum per connected call
claimvox.com'What more volume costs' table, $1,000 column
- What it bills by
Billing is per minute from an included monthly allowance, but the two cheapest commitments bill every connected call at a five-minute minimum before per-minute billing starts.
Their words
On the $500 and $1,000 commitments, every connected call bills at a 5-minute minimum, then by the minute after that. From $2,500 up, connected calls are billed by the minute with no minimum. Wrong numbers and unanswered calls are never billed on any plan.
claimvox.comVolume table footnote under 'What more volume costs'
- Past your allowance
Yes
Minutes past the included block bill at a published overage rate per plan, from 45 cents a minute on the entry commitment down to 25 cents at the top, and allocated minutes do not roll over.
Their words
Plans include an allocated block of voice minutes at the rate stated in your Order Form; usage beyond the allocation bills at the stated overage rate in arrears. Allocated minutes do not roll over.
claimvox.comSection 4 Fees and payment, 'Minutes' paragraph
What it does on the call
YesTransfersYesAfter hoursYesUrgent callsPartlyHuman backupYesAsks your questionsYesAnswers about your businessPartlyTexts callers7 answers
- Transfers to a person
Yes
Qualified and emergency callers are transferred live to firm staff under rules defined at setup, and escalated tasks arrive with the full call history, though no warm-transfer verbal briefing is described.
Their words
Live transfer to a person on your team. Every workflow has escalation paths defined during setup — qualified leads, emergency callers, and complex situations get handed to your staff in real time rather than being forced through a script.
claimvox.comWorkflows & specialists, 'What happens if the AI can't handle a call?'
- After-hours rules
Yes
The receptionist is time-aware of firm hours and holidays, and the buyer picks always-on, after-hours or overflow coverage at the same price, switchable at any time.
Their words
Always-on: the specialist answers every call, first ring. After-hours: your staff answers during business hours and the specialist covers nights, weekends, and holidays. Overflow: the specialist picks up only when your team can't get to the phone.
claimvox.comCommon Questions, 'What's the difference between always-on, after-hours, and overflow?'
- Urgent calls escalated
Yes
Named injury triggers such as wrongful death, ER admission or a statute deadline notify the attorney on call immediately with the caller's details rather than waiting for a morning recap.
Their words
Wrongful death, ER admissions, statute-of-limitations deadlines, or an explicit emergency trigger immediate notification to the attorney on call.
claimvox.com'More than a receptionist' feature grid, Urgent triggers card
- Human receptionists as backup
Partly
Calls the AI cannot handle go to the firm's own staff, not to ClaimVox operators; ClaimVox supplies managed QA, escalation rules and review samples but never staffs the call itself.
Their words
Live transfer to a person on your team. Every workflow has escalation paths defined during setup
claimvox.comWorkflows & specialists, 'What happens if the AI can't handle a call?'
- Asks your questions
Yes
Every specialist runs the firm's own scripts and qualification criteria, and the Intake Specialist screens prospects against those criteria and requalifies dormant leads against current ones.
Their words
These are the roles ClaimVox can deploy, each running your firm’s own scripts, criteria, and rules.
claimvox.comHero paragraph, 'Nine specialists. One clear job each.'
- Answers about your business
Yes
The self-serve builder reads up to ten pages of the firm's website — practice areas, attorneys, hours, FAQs — and drafts the specialist's profile from them for the buyer to edit.
Their words
We'll read up to ten pages — practice areas, attorneys, hours, FAQs — and draft your specialist's profile from what we find.
claimvox.comStep 01 Website Analysis
- Texts your callers
Partly
Specialists text outbound — an e-signature link during the call and follow-up texts on a signing cadence — but the vendor does not describe answering inbound texts or holding a text conversation.
Their words
Calls the client, confirms identity, explains the document, sends an e-signature link by SMS during the call, and follows up on a 24/48/72-hour cadence until signed.
claimvox.comSpecialist 04 Signing Coordinator, 'How the specialist handles it'
What you get after the call
PartlySummary by textYesRecordings and transcripts2 answers
- Call summary by text
Partly
Every call is recorded, transcribed and summarized in the app and written to the CRM, with a morning email recap on intake; no per-call SMS summary to the owner is described.
Their words
Every call is recorded, transcribed, summarized, and searchable in plain English — and the result lands in the system you already run.
claimvox.com'Nothing disappears into a black box' section intro
- Recordings and transcripts
Yes
A recording, transcript and audit trail is produced on every conversation at every plan level, kept for supervision and ethics review with configurable retention.
Their words
Recording, transcript, and audit trail on every call, for supervision, QA, and ethics review.
claimvox.comBuilt for regulated practice, 'Supervision-ready records'
What it connects to
YesCRM and ZapierYesTrade software2 answers
- CRM, Zapier and webhooks
Yes
Calls write structured intake fields and transcripts into named legal CRMs, and systems without a direct connector are covered by RPA or daily email and CSV reports instead.
Their words
Clio, Litify, Filevine, Captorra, Lawmatics, HubSpot, and other major legal CRMs. For systems without a direct integration, we use universal fallbacks — RPA, or daily email and CSV reports — so results still land where your team works.
claimvox.comDeployment & integration, 'Which case management systems do you integrate with?'
- Your trade’s software
Yes
The vertical software here is legal case management, and ClaimVox names direct integrations with the systems plaintiff firms run rather than generic business tools.
Their words
Every call writes to Clio, Litify, Filevine, Lawmatics, or HubSpot with structured fields and a full transcript. No double entry.
claimvox.com'More than a receptionist' feature grid, CRM-native handoff card
Trying it, starting and leaving
PartlyFree trialPartlyCard to startPartlySign up without a callPartlySetup feePartlyMonth to month5 answers
- Free trial or free plan
Partlyfrom Start to Finish (from $2,500/month)
A seven-day free trial exists only on the $2,500 and $5,000 plans; the entry $500 plan bills from go-live, with a 90-day cancel-for-any-reason evaluation period instead.
Their words
On Start to Finish and Full Operation, yes — those begin with a 7-day free trial, so you can see what the team actually completes before committing. After the trial, the initial 12-month term begins.
claimvox.comPricing & contracts, 'Is there a free trial?'
- Card required to start
Partly
Self-serve buyers pay by card at Stripe checkout before go-live, and the trial plans are bought on an Order Form whose payment method is on file, though the vendor never states the trial itself takes a card.
Their words
The recurring monthly fee is charged in advance to your payment method on file (payments are processed by Stripe) on your Subscription Start Date and monthly thereafter.
claimvox.comSection 4 Fees and payment, first paragraph
- Sign up without a sales call
Partlyfrom One Specialist (from $500/month)
Only the $500 One Specialist receptionist can be built and bought online in minutes; the higher plans are set up with the vendor and multi-specialist operations are scoped in discovery.
Their words
Customers who subscribe through claimvox.com/intake purchase the $500 monthly plan on the pricing published at claimvox.com/pricing, with no setup fee.
claimvox.comSection 4 Fees and payment, 'Self-serve' paragraph
- Setup fee
Partly
The self-serve $500 plan carries no setup fee, but the terms allow a one-time non-refundable setup fee wherever an Order Form states one, so sales-sold plans may add it.
Their words
A one-time setup fee applies only where stated in your Order Form and is non-refundable where charged, unless your Order Form expressly states otherwise.
claimvox.comSection 4 Fees and payment, first paragraph
- Contract and cancelling
Partly
Every plan is a 12-month agreement that auto-renews for further 12-month terms, softened by a 90-day evaluation period in which the buyer can cancel online for any reason.
Their words
Every plan includes a 90-day evaluation period beginning on the Go-Live Date. You may cancel for any reason during those 90 days; you owe only fees accrued through cancellation
claimvox.comSection 3 Trial, term, evaluation, and renewal, 'Evaluation period'
Which languages it speaks, and how it sounds
Yes6 languagesYesHear it first2 answers
- Languages
The vendor claims any spoken language, naming English, Spanish, French, German, Polish and Arabic, included on every plan at the same rate and never an add-on.
Their words
All of them. ClaimVox is multilingual — English, Spanish, French, German, Polish, Arabic, and any other spoken language. Language coverage is included on every plan at the same rate. It is never a paid add-on.
claimvox.comWorkflows & specialists, 'Which languages do you support?'
- Hear it before you buy
Yes
Two ways to hear it: a live demo console on the homepage, and a builder that generates a specialist from your website which you then telephone from the page before buying.
Their words
Specialist ready for your firm Call it now to hear exactly what your callers will hear.
claimvox.comStep 03 Live Demo, Call Console
Your phone number and where it works
YesKeep your numberYesAustralia2 answers
- Keep your number
Yes
The firm keeps its existing number and existing phone system; ClaimVox connects by forwarding rules configured during onboarding, with most setups said to take under 30 minutes.
Their words
No. ClaimVox connects through forwarding rules on your existing line — your number stays the same.
claimvox.comCommon Questions, 'Do we need to change our phone system?'
- Australia
Yes
no Canadian, UK, EU or Australian numbers or terms are mentioned anywhere.
Their words
These terms concern engagements between ClaimVox, LLC, a Texas limited liability company ("ClaimVox"), and each law firm or organization that has signed a ClaimVox Order Form
claimvox.comSection 1 Parties
Who it is built for
1 answer
- Industries it is set up for
It is built for one vertical and screens against plaintiff practice areas by name, routing out-of-scope callers to the firm's preferred referral instead of taking the matter.
Their words
Knows whether your firm handles auto, premises, med-mal, work-comp, mass tort, asbestos, or wrongful death — and routes out-of-scope calls to your preferred referral.
claimvox.com'More than a receptionist' feature grid, Practice-area screening card
Getting set up and getting help
YesSetup helpPartlySupport2 answers
- Setup help
Yes
ClaimVox designs, deploys and runs the specialists; self-serve receptionists are live within one business day of signup and vendor-built plans within five business days.
Their words
The self-serve receptionist goes live on your phone line within one business day of signup. Plans we set up with you are live in under 5 business days from contract. Multi-specialist operations are scoped individually and typically ship within two to four weeks.
claimvox.comDeployment & integration, 'How fast can we go live?'
- Support
Partly
Email and a booked walkthrough are the published routes, answered within one business day, plus daily reports from the managed team; no support phone line, chat or published hours.
Their words
Questions about specialists, pricing, or a specific job you want handled — we respond within one business day.
claimvox.comContact page intro paragraph
Sources
- claimvox.com/terms.htmlPast your allowance, Card required to start, Sign up without a sales call, Setup fee and 2 more
- claimvox.com/faq.htmlTransfers to a person, Human receptionists as backup, CRM, Zapier and webhooks, Free trial or free plan and 2 more
- claimvox.com/intakeAfter-hours rules, Answers about your business, Hear it before you buy, Keep your number
- claimvox.com/pricing.htmlCost at 100 calls a month, Cost at 500 calls a month, What it bills by
- claimvox.com/ai-receptionist-plaintiff-law-firmsUrgent calls escalated, Your trade’s software, Industries it is set up for
- claimvox.com/how-it-works.htmlAsks your questions, Texts your callers
- claimvox.comCall summary by text
- claimvox.com/security.htmlRecordings and transcripts
- claimvox.com/contact.htmlSupport
All read on October 15, 2026.
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