# Voksha — AI receptionist that answers every call 24/7, takes details and sends summaries. > Source: Receptionist Index — https://receptionistindex.com/voksha (structured, researched, re-verified) > Facts last verified: 2026-10-16 Voksha is an AI phone receptionist for small and local businesses that answers every call around the clock, captures the caller's details and sends a summary. Appointment booking and integrations start on its Premium plan. | Fact | Value | | --- | --- | | Website | https://voksha.com/ | | Price | from $14/month | | Free tier | No | No free plan and no free trial. The only free element is a demo number (1-888-488-1811); paid plans carry a 7-day money-back guarantee. ## What it costs at your call volume **Cost at 100 calls a month** · Yes — $99 a month on Starter for 100 calls of 2.5 minutes. > Starter $14/ month 15 calls included, then $1 per call · cancel anytime > — https://voksha.com/pricing/ · Plan cards, Starter column **Cost at 500 calls a month** · Yes — $449 a month on Premium for 500 calls of 2.5 minutes. > Premium $99/ month 150 calls included, then $1 per call · cancel anytime > — https://voksha.com/pricing/ · Plan cards, Premium column **What it bills by** · Yes — Voksha meters by answered call, not by minute: each plan includes a number of calls and every extra call is a flat dollar, so call length does not change the bill. > Voksha is priced per plan and per call, not per user. > — https://voksha.com/pricing/ · Pricing FAQ, 'Is AI receptionist pricing per user or per plan?' **Past your allowance** · Yes — Calls past the allowance keep being answered and are billed at one dollar each, with email alerts at 75% and 90% of the included calls rather than a hard stop. > Every call beyond your plan's included calls is $1. You'll get email alerts at 75% and 90% of your limit so there are no surprises. > — https://voksha.com/pricing/ · Pricing FAQ, 'What happens if I exceed my included calls?' **Spam calls not billed** · Yes — Scam and spam screening is on every plan and, importantly for the bill, screened robocalls are not counted against the plan's included calls. > Spam and robocalls that Voksha screens out don't count against your plan. > — https://voksha.com/pricing/ · Pricing FAQ, 'How does billing work?' ## What it does on the call **Books appointments** · Partly — Booking into a connected calendar happens during the call, but only from the $99 Premium plan up; the $14 Starter plan answers and takes messages without booking anything. > Yes, on the Premium and Enterprise plans. Connect Google Calendar, Microsoft Outlook or Apple iCloud yourself from your dashboard (also Mindbody, Square Appointments and Booker), and Voksha books during the call. The Starter plan answers every call and takes messages, but does not book appointments. > — https://voksha.com/ · Homepage FAQ, 'Can it book appointments into my existing calendar?' **Transfers to a person** · Partly — Transfer to a named person is part of Premium custom call flows; the vendor describes an announced transfer to the caller but no briefing of the staff member, and Starter only takes a message. > Yes, on Premium. With custom call flows and after-hours emergency routing, Voksha can send calls to the right person based on what the caller needs and how urgent it is. On Starter, it takes a message and alerts you. > — https://voksha.com/faq/can-voksha-transfer-calls/ · Quick Answer block **After-hours rules** · Yes — It answers 24/7 on every plan and you can set separate handling for business hours, after hours, weekends and public holidays; emergency routing after hours needs Premium. > Voksha answers calls 24/7, including nights, weekends, and holidays. It follows your after-hours instructions, takes messages, and on Premium sends emergencies to you and books appointments. > — https://voksha.com/faq/how-does-after-hours-answering-work/ · Quick Answer block **Urgent calls escalated** · Partly — Urgent calls are flagged and routed to you or an on-call person, but that emergency routing is a Premium addition; on Starter an urgent caller only gets a message taken and an alert. > After-hours emergency routing sends urgent calls to you or your on-call person > — https://voksha.com/faq/how-does-after-hours-answering-work/ · 'Added on Premium' list **Human receptionists as backup** · No — There is no human answering team behind the AI: when a question is beyond it, Voksha says so, takes a message and alerts you, rather than passing the caller to a live agent. > Voksha recognizes its limits. For questions it cannot handle, it captures the caller's details and question, takes a message, and sends it to you right away by email and SMS. > — https://voksha.com/faq/what-happens-if-ai-cannot-answer/ · Quick Answer block **Asks your questions** · Yes — On every plan you set the greeting, tone and the call script, including which questions it asks and which caller details it collects, from the dashboard. > Call script: The questions Voksha asks and the details it collects from each caller > — https://voksha.com/faq/can-i-customize-the-greeting/ · 'What you can customize on every plan' list **Answers about your business** · Yes — You paste your website, FAQs, hours and prices into the dashboard and it answers callers from those; edits take effect on the next call. > Paste your website, FAQs, hours, and prices. Voksha uses them to answer callers the way you would. > — https://voksha.com/ · 'Your AI receptionist ready in 3 steps', step 02 **Texts your callers** · Partly — Texting the caller rather than only alerting you is restricted to the Enterprise plan from $990 a month; Starter and Premium send SMS alerts to the business owner only. > Voksha can send text messages to your callers, not just alerts to you. Enterprise only. > — https://voksha.com/enterprise/ · 'Only on Enterprise' section, Texting Callers card ## What you get after the call **Call summary by text** · Yes — Every plan sends the call summary and caller details to you by both email and SMS as soon as the call ends, and they also appear in the dashboard. > Every plan answers every call 24/7, captures the caller's details, follows your call script, sends call summaries and email and SMS alerts to you > — https://voksha.com/pricing/ · Pricing FAQ, "What's included in every plan?" **Recordings and transcripts** · Yes — Call transcripts are reviewable in the dashboard, and the vendor describes stored call recordings with retention policies you configure and can delete on demand. > You can review call transcripts in your dashboard and add new information to Voksha's instructions, so it can answer that question next time. > — https://voksha.com/faq/what-happens-if-ai-cannot-answer/ · 'Keep improving it' paragraph ## What it connects to **Google Calendar** · Yes — Google Calendar, Outlook and Microsoft 365 and Apple iCloud you connect yourself on Premium or Enterprise > On Premium and Enterprise, connect Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments or Booker yourself from your dashboard. Every other tool here is set up with Voksha support. > — https://voksha.com/integrations/ · Integrations page intro, under '79+ Integrations' **Outlook** · Yes — Google Calendar, Outlook and Microsoft 365 and Apple iCloud you connect yourself on Premium or Enterprise > On Premium and Enterprise, connect Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments or Booker yourself from your dashboard. Every other tool here is set up with Voksha support. > — https://voksha.com/integrations/ · Integrations page intro, under '79+ Integrations' **Calendly** · Yes — Calendly is listed but is set up by Voksha support, and Starter connects to nothing. > On Premium and Enterprise, connect Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments or Booker yourself from your dashboard. Every other tool here is set up with Voksha support. > — https://voksha.com/integrations/ · Integrations page intro, under '79+ Integrations' **CRM, Zapier and webhooks** · Partly — Salesforce, HubSpot, Zoho, Pipedrive and Keap plus Zapier appear in the 79-tool directory, but all of them are configured by Voksha support and none are available on Starter. > Integrations are included on the Premium and Enterprise plans (not Starter). Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments and Booker you connect yourself from the Voksha dashboard; every other integration is set up with Voksha support. > — https://voksha.com/integrations/ · 'Browse by Category' intro paragraph **Your trade’s software** · Partly — Trade systems including ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTable and Mindbody are listed, but only Mindbody is self-serve and all require Premium or above. > Set up with Voksha support: Clio, HubSpot, Salesforce, ServiceTitan and more > — https://voksha.com/integrations/ · 'Two ways to connect' list ## Trying it, starting and leaving **Free trial or free plan** · No — There is no free plan or trial on your own line; the only free way to hear it is a demo number, backed by a 7-day money-back guarantee after you pay. > There's no free trial. Instead, you can hear Voksha for yourself with a free demo call to 1-888-488-1811, and every plan comes with a 7-day money-back guarantee. > — https://voksha.com/pricing/ · Pricing FAQ, 'Is there a free trial?' **Sign up without a sales call** · Yes — Starter and Premium are bought and configured yourself in the app with no demo call; only the Enterprise plan routes through sales. > Step 1: Create your account Sign up at app.voksha.com with your email and choose a plan. > — https://voksha.com/faq/how-long-does-setup-take/ · Step 1 of the setup steps **Setup fee** · No — The vendor states there is no setup fee, no per-user fee, no after-hours premium and no minimum term, leaving the dollar-a-call overage as the only variable. > No. There is no setup fee, no per-user fee, no after-hours premium and no minimum term. > — https://voksha.com/pricing/ · Pricing FAQ, 'Are there hidden costs beyond the plan price?' **Contract and cancelling** · Yes — Billing is month to month with no commitment and the plan cards say cancel anytime; the vendor also states there is no cheaper yearly prepaid option. > No contracts, no commitments. Voksha is month-to-month. Cancel anytime with no penalties or hidden fees. > — https://voksha.com/pricing/ · Pricing FAQ, 'Do I need to sign a contract?' ## Which languages it speaks, and how it sounds **Languages** · Partly — Starter answers in English only; Premium adds one further language of your choice such as Spanish, Korean, Chinese or French, and multi-language answering needs Enterprise. > Starter: English - Premium: English plus a second language of your choice, such as Spanish, Korean, Chinese or French - Enterprise: Multi-language answering > — https://voksha.com/faq/what-languages-does-voksha-support/ · 'By plan' list **Hear it before you buy** · Yes — A free demo line, 1-888-488-1811, is published across the site, alongside a recorded sample conversation on the homepage and short clips on its YouTube channel. > Free demo call: 1-888-488-1811 > — https://voksha.com/product/ · Hero call-to-action buttons ## Your phone number and where it works **Keep your number** · Yes — You keep your existing business number and forward it to the Voksha number, with carrier instructions supplied and selective forwarding when busy or after hours. > No. You keep your existing business phone number and forward calls to the Voksha number we give you. > — https://voksha.com/faq/do-i-have-to-change-my-phone-number/ · Quick Answer block **Canada** · Yes — Sold in the US, Canada and the UK and works with any number from those three countries > No. Voksha works with any US, Canadian or UK phone number, regardless of your location. These city pages highlight local market insights, but our service is available nationwide in all three countries. > — https://voksha.com/locations/ · Locations FAQ, 'Do I need to be in a listed city to use Voksha?' **Australia** · Yes — no EU or Australian availability is claimed, and GDPR terms are Enterprise-only. > No. Voksha works with any US, Canadian or UK phone number, regardless of your location. These city pages highlight local market insights, but our service is available nationwide in all three countries. > — https://voksha.com/locations/ · Locations FAQ, 'Do I need to be in a listed city to use Voksha?' ## Who it is built for **Industries it is set up for** · Yes — Ready-made call scripts ship for 27 kinds of business, from salons and dental practices to HVAC, towing and restaurants, each with its own industry page. > Voksha comes with call scripts for your kind of business, so it asks the right questions and sends you the details. > — https://voksha.com/industries/ · Hero paragraph under '27 Industries' **HIPAA, with a signed BAA** · Partly — A Business Associate Agreement is signed only on the Enterprise plan from $990 a month; Starter and Premium carry SOC 2 and ISO 27001 claims but no BAA. > Yes, on the Enterprise plan (from $990/month). Enterprise is HIPAA compliant with Business Associate Agreements (BAAs), GDPR and CCPA compliant, and covered by a 99.9% uptime SLA. > — https://voksha.com/security/ · Security FAQ, 'Is Voksha HIPAA compliant?' **Several locations or numbers** · Partly — Starter gives one local number and Premium one toll-free number; several locations, multiple numbers and per-department agents require the Enterprise plan at a custom price. > Run every location's phones from one dashboard. Multiple agents, custom training, HIPAA with BAAs, GDPR and CCPA compliance, and a 99.9% uptime SLA. > — https://voksha.com/enterprise/ · Hero paragraph, 'Enterprise plan · from $990/month' ## Getting set up and getting help **Setup help** · Partly — Self-setup is the normal path and claimed live in under five minutes, with support guiding you by email; hands-off white-glove onboarding is Enterprise only. > Voksha is live in under 5 minutes by forwarding your existing number. Create your account, tell Voksha about your business, set up call forwarding, and you are live. > — https://voksha.com/faq/how-long-does-setup-take/ · Quick Answer block **Support** · Partly — Support is email only with a typical response under 24 hours; chat is listed as priority support on Premium and a named account manager on Enterprise, with no support phone line published. > Send us an email describing your question, issue, or request. Include your account email and any relevant details so we can help you faster. > — https://voksha.com/support/ · 'One Email. One Team. One Goal.' section ## What changed - 2026-10-16 — Capabilities · Free tier · Plan limits · Price · Terms ## Corrections If you represent Voksha, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.