# VoiceController — AI receptionist for auto shops that writes booked jobs into your shop management calendar.

> Source: Receptionist Index — https://receptionistindex.com/voicecontroller (structured, researched, re-verified)
> Facts last verified: 2026-10-16

VoiceController is an AI phone receptionist sold to auto repair shops, tow yards and other trades. It answers calls around the clock, books jobs into the shop's own scheduling calendar during the call, and follows up by text.

| Fact | Value |
| --- | --- |
| Website | https://voicecontroller.ai/ |
| Price | from $129/month billed monthly, $119/month billed annually |
| Free trial | Partly |

14-day free trial (advertised on the signup page as a "Free 2-Week Trial"); no standing free plan, and the vendor does not say whether a card is required. A $100 setup fee applies to all plans.

## What it costs at your call volume

**What it bills by** · Yes — Both published plans meter in processed calls rather than minutes: Starter includes 100 a month and Advanced 300, so the unit is the call and call length does not change the allowance.

> Includes 100 processed calls
> — https://voicecontroller.ai/pricing · Plan cards, Starter column feature list

## What it does on the call

**Books appointments** · Yes — The product's whole pitch is write-back booking during the call rather than a callback link: it reads live availability and creates the appointment in the shop's calendar itself.

> Our AI books jobs straight into your calendar, dynamically filling open slots based on your availability.
> — https://voicecontroller.ai/ · Auto-Schedule Appointments block, hero benefit row

**Transfers to a person** · Partly — It can hand a live call to a person or team using rules based on hours, availability and call type, but the vendor never describes a warm transfer in which it briefs the person before connecting them.

> Forward calls to the right location, person, or team based on business hours, availability, or call type.
> — https://voicecontroller.ai/features · Dynamic Call Forwarding section body text

**After-hours rules** · Yes — Coverage is 24/7 and the vendor states the AI can be set to pick up only in defined windows such as lunch or when advisors are already on a line, so after-hours behavior is configurable.

> 24/7 phone coverage means you’re always open—whether it’s after hours, during lunch, or when your team’s tied up.
> — https://voicecontroller.ai/features · Never Miss a Call benefit block

**Urgent calls escalated** · Partly — Urgency routing is documented only for the towing product line, where police dispatch calls go straight to an on-call driver's cell phone; no equivalent emergency escalation is described for repair shops.

> Intelligent call routing based on urgency and caller ID.
> — https://voicecontroller.ai/integrations/autura · 24/7 Police Call Coverage section, The Feature line

**Asks your questions** · Yes — The vendor says the AI asks the shop's own critical questions and that every part of the conversation, down to the exact wording, can be configured by the buyer.

> Yes—every part of the conversation is customizable. Our AI Receptionist can be set up to work for virtually any business type!
> — https://voicecontroller.ai/pricing · FAQ, expanded answer to "Are the prompts and AI responses customizable?"

**Answers about your business** · Partly — It can quote prices on the call from a pricing tree the shop configures, and reads customer and service history from the shop system, but nothing on the site says it ingests a website or document set for hours and services.

> With a customized pricing tree, you have the option to decide if you'd like to share costs with customers without even having to make a call back.
> — https://voicecontroller.ai/features · Real-Time Pricing for Customers section body text

**Texts your callers** · Partly — Agentic texting sends links, forms and follow-ups based on what the caller said and continues the thread by text, but the pricing page lists it as an Advanced Plan feature, so the entry Starter plan does not include it.

> Agentic text messaging
> — https://voicecontroller.ai/pricing · Plan cards, Advanced Plan column feature list

## What you get after the call

**Call summary by text** · Partly — Every call produces an instant summary with sentiment and conversation highlights, but the vendor never says which channel delivers it, so whether the owner gets it by SMS, by email or only in the dashboard is unestablished.

> Get instant call summaries with tone analysis and conversation highlights—so you're always in the loop, even when you're off the phone.
> — https://voicecontroller.ai/features · Smart Features That Do the Work for You, Caller Sentiment & Summaries card

## What it connects to

**Google Calendar** · Yes — Google Calendar has its own integration page describing live conflict checking and event creation, and the vendor names Outlook alongside it

> It syncs effortlessly with calendars like Google and Outlook, and a number of industry-leading applications.
> — https://voicecontroller.ai/ · Integrates everywhere section body text

**Outlook** · Yes — Google Calendar has its own integration page describing live conflict checking and event creation, and the vendor names Outlook alongside it

> It syncs effortlessly with calendars like Google and Outlook, and a number of industry-leading applications.
> — https://voicecontroller.ai/ · Integrates everywhere section body text

**Calendly** · No — Calendly is not mentioned anywhere on the site.

> It syncs effortlessly with calendars like Google and Outlook, and a number of industry-leading applications.
> — https://voicecontroller.ai/ · Integrates everywhere section body text

**CRM, Zapier and webhooks** · Yes — Cinch CRM gets real-time profile updates and campaign triggers from calls, and the vendor says call results can be pushed anywhere else through its API and Zapier connections.

> VoiceController integrates with hundreds of apps via our API and Zapier connections. If you need to push data further, our API can send call results anywhere.
> — https://voicecontroller.ai/ai-receptionist-plumbing-hvac · Integrate Anywhere section body text

**Your trade’s software** · Yes — Trade software is the core of the product: dedicated integration pages cover Tekmetric, Mitchell 1 Manager SE, ShopMonkey, ShopController, AutoOps, Autura for towing and AMP for car washes.

> Native integrations with AutoOps, Autura, and more
> — https://voicecontroller.ai/features · Deep Industry Integrations, Built for Trades item

## Trying it, starting and leaving

**Free trial or free plan** · Partly — There is a 14-day free trial on a real line rather than a standing free plan, and the vendor pairs it with a guided walkthrough before the shop commits to a paid month.

> Get a demo, test its features, start a 14 day free trial to see the value before committing.
> — https://voicecontroller.ai/pricing · FAQ, expanded answer to "Can I try VoiceController first?"

**Sign up without a sales call** · Partly — Starter and Advanced carry public prices and a Start Free Trial button, but that button leads to a request form rather than a checkout, and Enterprise is bought only by talking to the team.

> Yes! We offer a guided walkthrough so you can see exactly how VoiceController works in real-time with your business.
> — https://voicecontroller.ai/pricing · FAQ, expanded answer to "Can I try VoiceController first?"

**Setup fee** · Yes — A one-time $100 setup fee applies to every plan including the cheapest, stated as a footnote under the plan cards rather than inside any price cell.

> All plans require a $100 setup fee
> — https://voicecontroller.ai/pricing · Footnote directly below the three plan cards

## Which languages it speaks, and how it sounds

**Languages** · Partly — Multilingual support is listed as an Advanced Plan feature, so the entry Starter plan does not include it, and the vendor names no individual language anywhere on the site.

> Multilingual support
> — https://voicecontroller.ai/pricing · Plan cards, Advanced Plan column feature list

**Choose or clone the voice** · Yes — The buyer picks the voice and adjusts tone and wording for the agent; the vendor says nothing about cloning a specific person's voice, so only selection is established.

> Choose the voice, adjust the tone, and fine-tune what it says—down to the exact language it uses with customers.
> — https://voicecontroller.ai/ · Endlessly Customizable section body text

**Hear it before you buy** · Yes — The homepage hosts three recorded sample calls, each about a minute and a half, covering dynamic scheduling, an urgent request and a callback, alongside a sample agent you can try.

> Hear VoiceController in action
> — https://voicecontroller.ai/ · Listen section heading, above the three sample call players

## Your phone number and where it works

**Keep your number** · Yes — The vendor states it plugs into the shop's existing phone setup rather than replacing it, and the case study describes the AI stepping in after the line has rung for about 15 seconds.

> VoiceController connects directly to your existing phone setup.
> — https://voicecontroller.ai/ · Integrates everywhere section body text

## Who it is built for

**Industries it is set up for** · Yes — Separate configured pages and integrations exist for auto repair, towing, plumbing and HVAC, marine, pool service, food service and car wash memberships, each with its own call-handling pitch.

> We didn't build a generic voice bot for dentists and plumbers. We built an intelligent action engine specifically for the automotive service industry.
> — https://voicecontroller.ai/features · Features page intro paragraph

**Several locations or numbers** · Partly — One account can run several numbers, calendars and teams, and Enterprise adds deeper multi-location support, but the vendor publishes no per-location or per-number price, so a two-shop cost cannot be worked out.

> One platform for all your locations. Handle multiple numbers, calendars, and teams without missing a beat.
> — https://voicecontroller.ai/features · Smart Features That Do the Work for You, Multi-Location Ready card

## Getting set up and getting help

**Setup help** · Yes — The vendor claims installation inside an hour with no technical knowledge and live onboarding by its team, and says the Google Calendar connection alone takes under two minutes.

> VoiceController.ai installs in under an hour, no technical knowledge required. Your after-hours calls start being captured from day one.
> — https://voicecontroller.ai/blog/growing-with-technology · Start with 24/7 Coverage Today callout box

**Support** · Yes — Support runs through chat and email with live onboarding included, and Enterprise adds priority support; no phone support line or published support hours appear anywhere on the site.

> We provide live onboarding, ongoing support, and direct access to our team through chat and email.
> — https://voicecontroller.ai/pricing · FAQ, expanded answer to "What kind of customer support does VoiceController offer?"

## What changed

- 2026-10-16 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

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