VeraDial

Billing is a flat monthly subscription whose allowances are metered in minutes, not per call: separate Vera-answering minute and calling-minute pools shared across all lines on the account.

Partly

The vendor states that AI-calling and translation usage past the included minutes draws on any remaining account balance and then pauses until the next billing period; it does not publish an overage rate for receptionist minutes.

Yes

Vera answers first and asks who is calling and why, which the vendor says most reseller scripts and scrapers drop out of, sending spam to voicemail rather than to your phone.

Partlyfrom Vera Plus

Live booking into a connected Google Calendar is a Vera Plus and Business feature, writes only to a separate VeraDial Bookings calendar in 30-minute slots, and is absent from the entry Vera Lite plan.

Partly

Vera transfers to named destinations you define in plain words, but the vendor states there is no accept prompt and no spoken brief to the receiver, so it is a cold transfer rather than a warm one.

Partly

Vera answers around the clock and can tell callers your business hours, but the vendor is explicit that business hours do not switch answering on or off, so after-hours behavior must come from the per-line toggle or carrier forwarding.

Partly

Vera can connect or transfer a caller who needs a person, including to a destination you name for after-hours emergencies, but the vendor states plainly that it is not an emergency dispatch service and does not support 911.

No

There are no VeraDial staff behind the AI; the vendor positions the product against staffed services and says a human queue is a reason to choose something else.

Yes

You brief Vera once with services, hours, pricing, greeting and a free-form notes field, and she collects the caller's name, reason, callback details and requested action on each call.

Partly

Every plan answers from a business profile Vera builds from your website URL, but uploading your own documents and extra websites as training sources is restricted to Vera Plus and Business.

Yes

The same assistant answers inbound texts from the business profile, reads photos customers send, and shares your booking link, in either draft-approve or fully automatic mode per line.

Partly

Every call produces a transcript and one-line summary delivered by push notification in the app, not as an SMS to your phone; the vendor says notifications deliberately hide content on the lock screen.

Yes

Call recording and automatic transcription are included from the entry plan, with speaker identification and timestamps stored alongside the call record, plus voicemail transcription.

Yes

Google Calendar is the only calendar VeraDial connects to and it needs Vera Plus or Business

Yes

the vendor names no Outlook, Microsoft 365 or Calendly integration anywhere on its site.

Yes

the vendor names no Outlook, Microsoft 365 or Calendly integration anywhere on its site.

Partlyfrom Vera Plus

There is no direct CRM connector; call, voicemail, text and appointment events leave through signed webhooks or Zapier, Make and n8n, and only on Vera Plus or Business.

No

The integrations the vendor documents are Google Calendar, Zapier, Make, n8n, own-endpoint webhooks and read-only MCP assistants; no trade system such as ServiceTitan, Jobber or Dentrix appears in that inventory.

Partly

There is no standing free plan; Vera Lite and Vera Plus open with a seven-day trial on a real line with capped minutes, while Vera Business has no trial at all.

Partly

Lite and Plus are bought and configured entirely by yourself in the app or web checkout with no demo, but the vendor asks Business buyers to speak to it before purchase so setup can be scoped.

No

The vendor states there are no activation fees and no per-seat charges; the only one-time charge it publishes is an optional $4.99 fee to swap your number.

Yes

Plans are month to month with no contract, cancellable yourself in the relevant billing portal; annual billing is an optional cheaper term and no refunds are given for the current period.

Partlyfrom Vera Plus

Thirteen languages are named but only for two-way translation on outbound calls on Vera Plus; the vendor never states which languages the inbound receptionist itself answers in.

Partly

You can clone your own voice from a roughly 30-second sample for greetings and outbound AI calls, with a recorded consent step, and the vendor warns the feature may be limited to approved accounts.

Yes

A browser demo lets you talk to Vera live or play a recorded sample call with the transcript, with no download, signup or form required first.

Yes

You keep your existing number with your carrier and forward its calls to Vera, either every call or only the ones you miss; the vendor warns texts stay with the old carrier.

Partly

Eligible US and Canadian local numbers transfer in free and are handled case by case through support, and you can port out again, but mobile, toll-free and international numbers are not accepted.

Yes

Sold only in the United States and Canada with numbers in those two countries

Yes

Sold only in the United States and Canada with numbers in those two countries

No

signup itself verifies a US or Canadian phone, so UK, EU and Australian buyers are not served.

Partly

Seventeen trade workflow pages exist for contractors, plumbers, HVAC, dentists, realtors and more, but they describe how to use the same product rather than shipped templates or trade integrations.

No

The vendor lists HIPAA compliance among the things not included at any price, so no plan or add-on brings a Business Associate Agreement for patient calls.

Yes

One account holds up to five numbers, each answering as its own business identity; Business bundles three lines and extra lines are $9.99 a month each.

Partly

Setup is self-service and fast, with a number assigned in about a minute and Vera built from your website URL, but the vendor offers no done-for-you onboarding except scoping a Business rollout.

Partly

Support is by email only, with a stated 24-hour reply target and priority handling on Vera Business; the vendor publishes no support phone line or live chat hours.