# Trillet AI Receptionist — One flat $49/month AI receptionist that answers, books and summarizes calls on your existing number.

> Source: Receptionist Index — https://receptionistindex.com/trillet-ai-receptionist (structured, researched, re-verified)
> Facts last verified: 2026-10-16

Trillet's AI Receptionist is a single ready-made inbound phone agent for a small business, trained from the business's own website to answer calls, book appointments and email summaries. It is sold as one flat plan separate from Trillet's white-label platform.

| Fact | Value |
| --- | --- |
| Website | https://trillet.ai/receptionist |
| Price | from $49/month |
| Free tier | No |

No free plan and no free trial on the receptionist: billing starts at sign-up, covered by a 28-day money-back guarantee. The 7-day free trial with card required belongs to Trillet's separate white-label plans.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — $69 a month on AI Receptionist for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $79.

> Your AI receptionist for $49 a month. No contracts, no setup fees, no tiers to figure out. Cancel anytime.
> — https://trillet.ai/receptionist/pricing · Plan card, "The receptionist plan"

**Cost at 500 calls a month** · Yes — $269 a month on AI Receptionist for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $319.

> Your AI receptionist for $49 a month. No contracts, no setup fees, no tiers to figure out. Cancel anytime.
> — https://trillet.ai/receptionist/pricing · Plan card, "The receptionist plan"

**What it bills by** · Yes — Billing is per minute of call time: a flat monthly fee carries 150 included minutes and every further minute is metered at twenty cents, with SMS billed separately per message.

> The AI Receptionist includes 150 minutes for $49/month, then $0.20/minute — no plan change needed.
> — https://trillet.ai/pricing · FAQ, "How does per-minute billing work across the products?"

**Past your allowance** · Yes — Calls keep being answered past the allowance and extra minutes are charged at a published rate, with no forced tier change and usage visible in a dashboard with optional alerts.

> Additional minutes are $0.20 each. No tier jump, no surprise charges. You’ll see your usage in the dashboard and can set alerts if you want.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "What happens if I go over 150 minutes?"

## What it does on the call

**Books appointments** · Yes — The agent connects to a calendar, checks live availability and writes the booking during the call, and can alternatively text the caller a scheduling link instead.

> Yes. Connect your calendar and the AI will check availability and book directly. The caller gets a confirmation, you get a notification. No back-and-forth.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "Can it book appointments?"

**Transfers to a person** · Partly — Trillet's platform builds cold, whisper and warm transfers with ring-time fallback, but the slim $49 receptionist plan's own feature list never offers transfer to you or your team.

> Cold connects immediately with no chance to decline; Whisper briefs your team privately first, so they can accept or decline; Warm connects with an announcement your team hears as they pick up.
> — https://trillet.ai/help-center/platform/configure-call-transfers · "Add the transfer" section, hand-off style descriptions

**After-hours rules** · Yes — It answers around the clock including nights, weekends and public holidays, greets callers differently when the business is closed, and sorts urgent work from routine before booking.

> Nights, weekends and holidays are when emergencies happen, and when your competitors send callers to voicemail. Trillet answers every one, sorts urgent from routine, and books the work while you sleep.
> — https://trillet.ai/receptionist/industries/plumbers · "Every kind of call, handled", item 02 After-hours and weekend cover

**Urgent calls escalated** · Yes — The agent screens each caller for urgency as the call starts and alerts the owner immediately when it judges the job a true emergency, rather than waiting for the post-call summary.

> Trillet screens every caller for urgency the moment they ring, walks them through first steps, and flags true emergencies to you instantly so the high-value jobs never slip to the next plumber.
> — https://trillet.ai/receptionist/industries/plumbers · "Every kind of call, handled", item 01 Emergency triage, day or night

**Asks your questions** · Yes — You set the questions the agent asks every caller, and it screens and qualifies the lead on the call so the job details arrive with the summary.

> Trillet asks your intake questions on every call: the specific issue, when it started, the property type, and whether the shut-off is accessible.
> — https://trillet.ai/receptionist/industries/plumbers · "Every kind of call, handled", item 03 Job screening and details

**Answers about your business** · Yes — Setup is a website URL: the agent reads services, hours, pricing and FAQs from the site and reviews, and you can add or edit anything else it should know.

> You give it your website URL. The AI reads your services, hours, pricing, and FAQs. You can also add or edit anything it should know. No scripts to write.
> — https://trillet.ai/receptionist · Common questions, "How does it learn my business?"

**Texts your callers** · Partly — It sends callers confirmations, follow-ups and booking links by SMS at a per-message charge on top of the plan, but no page states it holds a two-way text conversation.

> SMS messages are billed at $0.02 each. If you bring your own telephony by connecting an external Twilio or Telnyx number, they are $0.01 each. SMS usage is charged in addition to your plan and call usage.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "How are SMS messages billed?"

## What you get after the call

**Call summary by text** · Partly — Call summaries arrive by email right after the call with the caller's name, number, reason and any booking; the plan advertises no SMS summary to the owner.

> Summary emailed right after the call
> — https://trillet.ai/receptionist/pricing · "Everything comes standard", After every call list

**Recordings and transcripts** · Partly — Trillet says call records, transcripts and summaries can be reviewed, but it qualifies that with "where configured and available" and the $49 plan's feature list does not name recordings.

> Review call records, transcripts and summaries where configured and available.
> — https://trillet.ai/receptionist/industries/dental · "Trust reliability" panel, bullet list

## What it connects to

**Google Calendar** · Yes — Google Calendar, Cal.com and GoHighLevel Calendar connect directly on the self-serve plan

> The self-serve product can book against a supported calendar, Google Calendar, Cal.com (which can cover Outlook), or GoHighLevel Calendar
> — https://trillet.ai/receptionist/industries/dental · FAQ, "Does it integrate with Dentrix, Eaglesoft or Open Dental?"

**Outlook** · Yes — Outlook is supported only indirectly through Cal.com, and Calendly is named nowhere.

> The self-serve product can book against a supported calendar, Google Calendar, Cal.com (which can cover Outlook), or GoHighLevel Calendar
> — https://trillet.ai/receptionist/industries/dental · FAQ, "Does it integrate with Dentrix, Eaglesoft or Open Dental?"

**Calendly** · Yes — Outlook is supported only indirectly through Cal.com, and Calendly is named nowhere.

> The self-serve product can book against a supported calendar, Google Calendar, Cal.com (which can cover Outlook), or GoHighLevel Calendar
> — https://trillet.ai/receptionist/industries/dental · FAQ, "Does it integrate with Dentrix, Eaglesoft or Open Dental?"

**CRM, Zapier and webhooks** · No — The receptionist plan deliberately ships calendar connections only: Trillet's own product comparison lists CRM integration as "Calendars only" and reserves CRM work for the white-label platform.

> It is Trillet-branded, cannot be white-labeled or resold, and leaves out most of the platform: no outbound calling, no campaigns, no multi-agent orchestration, no client workspaces, calendar integrations only.
> — https://trillet.ai/pricing · FAQ, "What is the difference between the AI Receptionist and the white-label platform?"

**Your trade’s software** · Partly — Trade and practice systems such as ServiceTitan or Dentrix belong to Trillet's contracted and agency deployments; the self-serve receptionist writes to a calendar and not into practice-management software.

> is not authorized for patient-PHI calls and does not write into a practice-management system by default. For a contracted healthcare deployment, ask Trillet to scope the permitted patient workflow and any Dentrix, Eaglesoft or Open Dental integration.
> — https://trillet.ai/receptionist/industries/dental · FAQ, "Does it integrate with Dentrix, Eaglesoft or Open Dental?"

## Trying it, starting and leaving

**Free trial or free plan** · No — There is no free plan and no free trial on the receptionist: billing starts at signup and the only risk cover is a refund window after you have paid.

> The receptionist plans work the other way round — you start straight away and get a 28-day money-back guarantee.
> — https://trillet.ai/pricing · FAQ, "Is there a free trial?"

**Sign up without a sales call** · Yes — You buy and configure it yourself from the website with no demo call: sign-up, a website URL and one call-forwarding step put it live in about five minutes.

> Then you set up call forwarding — about 30 seconds, one time — and you’re live. From sign-up to first call in about 5 minutes.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "What happens after I sign up?"

**Setup fee** · No — Trillet charges nothing one-time to onboard the receptionist: the pricing page states no setup fee alongside the month-to-month $49 plan.

> No contracts and no setup fee. The plan is month-to-month at $49 and you can cancel anytime.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "Are there contracts or setup fees?"

**Contract and cancelling** · Yes — The plan is month to month with no contract and cancellation handled in the billing screen, and a 28-day money-back guarantee covers the first month of real calls.

> Receptionist and white-label are month to month, no setup fees. Enterprise is contract-based by design.
> — https://trillet.ai/pricing · "The fine print, up front", No contracts on self-serve plans

## Which languages it speaks, and how it sounds

**Languages** · Partly — Trillet advertises 32 languages across its products and names five of them, but the list is open-ended and no page says which languages the $49 receptionist plan covers.

> 32 languages English, Spanish, Arabic, Hindi, German, and more — and expanding.
> — https://trillet.ai/pricing · "The fine print, up front", 32 languages card

**Choose or clone the voice** · Partly — Voice picking and bringing your own ElevenLabs or Fish Audio voice are documented platform call-flow settings; the receptionist plan only promises a natural voice, with no voice choice listed.

> In your voice settings, connect your ElevenLabs or Fish Audio account with your API key.
> — https://trillet.ai/help-center/platform/use-your-own-voice · "Connect your own voice provider" section, first instruction

**Hear it before you buy** · Yes — The receptionist page both offers an in-page demo call of the AI and publishes four recorded calls from named businesses, including one in Spanish.

> Press play to hear actual calls handled by Trillet. These are real small businesses, real customers, real conversations.
> — https://trillet.ai/receptionist · "Hear it in action" section intro, above the four sample calls

## Your phone number and where it works

**Keep your number** · Yes — You keep your existing business number and forward calls to the AI with a one-time carrier setting, choosing whether it answers everything, only when busy, or only when you do not pick up.

> No. You keep your existing business number. Just set up call forwarding for when you’re unavailable. Your callers dial the same number they always have.
> — https://trillet.ai/receptionist/pricing · Pricing questions, "Do I need to change my phone number?"

**United States** · Yes — Numbers can be bought for the United States, Canada, Australia and the United Kingdom, with UK numbers mobile and no toll-free option

> Choose the Country — the United States, Canada, Australia or the United Kingdom. UK numbers are mobile; the others are local. Toll-free numbers aren’t available.
> — https://trillet.ai/help-center/platform/manage-phone-numbers · "Buy a number" section, step 2

**Canada** · Yes — Numbers can be bought for the United States, Canada, Australia and the United Kingdom, with UK numbers mobile and no toll-free option

> Choose the Country — the United States, Canada, Australia or the United Kingdom. UK numbers are mobile; the others are local. Toll-free numbers aren’t available.
> — https://trillet.ai/help-center/platform/manage-phone-numbers · "Buy a number" section, step 2

**United Kingdom** · Yes — Numbers can be bought for the United States, Canada, Australia and the United Kingdom, with UK numbers mobile and no toll-free option

> Choose the Country — the United States, Canada, Australia or the United Kingdom. UK numbers are mobile; the others are local. Toll-free numbers aren’t available.
> — https://trillet.ai/help-center/platform/manage-phone-numbers · "Buy a number" section, step 2

**Australia** · Yes — Numbers can be bought for the United States, Canada, Australia and the United Kingdom, with UK numbers mobile and no toll-free option

> Choose the Country — the United States, Canada, Australia or the United Kingdom. UK numbers are mobile; the others are local. Toll-free numbers aren’t available.
> — https://trillet.ai/help-center/platform/manage-phone-numbers · "Buy a number" section, step 2

## Who it is built for

**Industries it is set up for** · Yes — Trillet publishes receptionist pages tuned to 41 named trades and practices, from plumbers, HVAC and roofing to lawyers, dental, veterinary and accounting.

> Trillet answers 24/7, screens callers, captures the details, and books the job, tuned to how your trade or practice actually works.
> — https://trillet.ai/receptionist/industries · Hero paragraph of the industries index, above "41 industries covered. From $49/mo."

**HIPAA, with a signed BAA** · Partly — Trillet will sign a BAA at no extra fee, but only on an eligible Agency or Enterprise plan with an Order Form; the $49 receptionist is explicitly not authorized for patient information.

> Trillet can support a HIPAA-covered workflow only after an eligible Agency or Enterprise arrangement, executed Business Associate Agreement and applicable Order Form identify that workflow. The $49 self-serve plan is not authorized for PHI.
> — https://trillet.ai/receptionist/industries/dental · FAQ, "Is it HIPAA compliant?"

**Several locations or numbers** · Partly — The plan is one Trillet-branded agent for a single business; running receptionists for several businesses or locations means moving to the agency platform from $99 a month.

> Deploying receptionists for clients or multiple businesses? Agency plans start at $99/mo.
> — https://trillet.ai/receptionist/pricing · Banner under "How usage works"

## Getting set up and getting help

**Setup help** · Partly — Setup is self-serve rather than done for you, but Trillet publishes forwarding instructions for every major carrier and says it answers calls about five minutes after sign-up.

> We've written setup instructions for every major phone provider. It takes about 30 seconds and you only do it once.
> — https://trillet.ai/receptionist · "You keep your number" section, "We guide you through every step"

## What changed

- 2026-10-16 — Capabilities · Free tier · Plan limits · Price

## Corrections

If you represent Trillet AI Receptionist, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.