# Slang AI — AI phone concierge for restaurants that answers calls and books reservations 24/7.

> Source: Receptionist Index — https://receptionistindex.com/slang-ai (structured, researched, re-verified)
> Facts last verified: 2026-10-14

Slang AI is a voice AI phone concierge for restaurants that answers guest calls around the clock, books or changes reservations in platforms such as OpenTable and SevenRooms, and routes callers to staff. Its Superhost tier adds interruptible conversation and 97-language support.

| Fact | Value |
| --- | --- |
| Website | https://www.slang.ai/ |
| Price | from $399/month |
| Free trial | Partly |

No standing free plan. The terms describe free, pilot, trial or evaluation access and a thirty-day Pilot Period from the effective date within which the customer can terminate and have evaluation fees refunded; no card or length is published on the pricing page.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — $399 a month on Core for 100 calls of 2.5 minutes. Core is bought through sales.

> Starting at $399 *per location
> — https://www.slang.ai/pricing · Pricing plan cards, Core column price cell

**Cost at 500 calls a month** · Yes — $399 a month on Core for 500 calls of 2.5 minutes. Core is bought through sales.

> Starting at $399 *per location
> — https://www.slang.ai/pricing · Pricing plan cards, Core column price cell

**What it bills by** · Yes — Billing is a flat recurring fee per restaurant location rather than per minute or per call, with the published figures starting at $399 and $599 a location and no call allowance printed on the plan cards.

> Starting at $399 *per location
> — https://www.slang.ai/pricing · Pricing plan cards, Core column price cell

**Past your allowance** · Partly — No overage rate is published; the terms instead say that exceeding the usage limits on your order form moves you onto a higher price tier for subsequent fees, which is an automatic upgrade rather than a stated per-unit charge.

> If Customer exceeds any user or usage limitations set forth on an Order Form ... Slang shall invoice Customer for such additional users or usage at the now applicable Price Tier
> — https://www.slang.ai/terms-of-service · Terms of Service, clause 6 Fees; Payment

## What it does on the call

**Books appointments** · Yes — The AI completes the booking inside the restaurant's own reservation system during the call, and guests can also modify or cancel, rather than merely being sent a booking link by text.

> Yes. Slang AI integrates directly with reservation systems like OpenTable and SevenRooms to book reservations in real-time during the call, without any staff involvement.
> — https://www.slang.ai/ai-phone-answering · Frequently asked questions, 'Can AI take restaurant reservations?'

**Transfers to a person** · Partly — Calls it cannot handle are forwarded to a human and VIP callers can be routed straight to staff, but the vendor nowhere states that staff are briefed first, so a warm transfer is not established.

> If a question is not recognized, Slang AI will automatically forward to a human or text a link with your email and other contact information (you can customize this).
> — https://www.slang.ai/pricing · Frequently Asked Questions, 'What happens when Slang AI can't answer a caller's question?'

**After-hours rules** · Yes — The product answers around the clock and call scheduling lets an operator set different routing during and after business hours, including how VIP calls are handled out of hours.

> Whether it's setting up call forwarding or telling Slang AI how you want to route VIP calls during or after business hours, we've got you covered with easy-to-use call scheduling.
> — https://www.slang.ai/product · Answering Calls section, 'Flexible Call Handling'

**Urgent calls escalated** · Partly — Real-time topic alerts push matters such as complaints or lost items straight to a manager's phone, but that feature sits on the Premium plan and the vendor describes no emergency detection or on-call rota.

> Set up real-time topic alerts to go straight to your phone, for everything from a lost item or a customer complaint, so you never leave guests hanging.
> — https://www.slang.ai/pricing · Feature comparison table, 'Real Time Alerts' row

**Human receptionists as backup** · No — There is no human answering team behind the AI: unrecognised questions are forwarded to the restaurant's own staff or answered with a text, and the vendor is explicit that it supports rather than replaces staff.

> No. AI phone answering is designed to support your staff, not replace them. It handles routine phone calls so your team can stay focused on delivering great in-person guest experiences.
> — https://www.slang.ai/ai-phone-answering · Frequently asked questions, 'Does AI replace restaurant staff?'

**Asks your questions** · Partly — Prompts ship pre-built from the vendor's own call corpus and routing is configurable per restaurant, but writing your own intake question set is only described as Enterprise custom workflows, not as a self-service feature.

> Customize Slang AI to your restaurant's experience. Need a human touch? Create custom call-routing to send the right calls, to the right staff.
> — https://www.slang.ai/restaurants · 'Tailored to you' feature block

**Answers about your business** · Yes — It answers hours, menu, dietary, parking and policy questions from information the restaurant supplies at setup, and the vendor stresses answers come from approved content rather than open-ended generation.

> Yes. The AI can answer common questions about your menu, dietary options, hours, location, parking, and more — all based on information you provide during setup.
> — https://www.slang.ai/ai-phone-answering · Frequently asked questions, 'Can AI answer menu questions?'

**Texts your callers** · Partly — Every plan can text guests links and confirmations during a call, but two-way automated text conversations are the Direct Text feature, which the comparison table only ticks for Premium and Enterprise.

> Direct Text Enable fully automated AI-powered texting.
> — https://www.slang.ai/pricing · Feature comparison table, 'Direct Text' row

## What you get after the call

**Call summary by text** · Partly — Call summaries, recordings and transcripts are collected in the dashboard on every plan; push-to-phone delivery exists only as Premium real-time topic alerts, and no per-call SMS summary is described.

> Automatically capture full guest call recordings, call summaries, and reservation-level insights that help you make smarter decisions.
> — https://www.slang.ai/pricing · Feature comparison table, 'Call Recordings, Summaries & Reservation Insights' row

**Recordings and transcripts** · Yes — Full recordings, written transcripts, summaries and caller details are kept together in the dashboard so staff can listen back and read what was said on any guest call.

> Access guest information, call summaries, call recordings, and transcripts, in one centralized place.
> — https://www.slang.ai/product · Guest Follow-Up section, 'Easily get guest information, call summaries, call recordings, and transcripts'

## What it connects to

**CRM, Zapier and webhooks** · Partly — No CRM, Zapier or webhook route is published for the standard plans; lead data flows to event platforms Tripleseat and Perfect Venue, and anything else is sold as Enterprise custom integration work.

> Custom Integrations Enterprise-grade integrations tailored to your tech stack.
> — https://www.slang.ai/pricing · Feature comparison table, 'Custom Integrations' row

**Your trade’s software** · Yes — It connects to the software restaurants actually run on: OpenTable, SevenRooms, Yelp and Resy for reservations, plus Tripleseat and Perfect Venue for private events and catering leads.

> Slang AI integrates with OpenTable, SevenRooms, Tripleseat, Perfect Venue and Yelp, so guests can book and manage reservations and events by phone.
> — https://www.slang.ai/integrations · Integrations page meta description and partner cards

## Trying it, starting and leaving

**Free trial or free plan** · Partly — There is no free plan; the only free way in is a pilot or evaluation arrangement, where the contract can be cancelled within thirty days of the effective date and fees paid for the evaluation service are refunded.

> Customer may terminate this Agreement and all Order Forms then in effect on written notice to Slang within thirty (30) days of the Effective Date (the "Pilot Period")
> — https://www.slang.ai/terms-of-service · Terms of Service, clause 11 Term; Termination

**Card required to start** · No — Buying runs through an order form and invoicing rather than a card checkout: fees are invoiced monthly in advance and payable within thirty days, so no card is taken up front.

> all Fees shall be invoiced monthly in advance and all invoices issued under this Agreement are payable in U.S. dollars within thirty (30) days from date of invoice
> — https://www.slang.ai/terms-of-service · Terms of Service, clause 6 Fees; Payment

**Sign up without a sales call** · No — Prices are published but not buyable online: every plan button reads Get a quote, and the vendor says pricing is customised to call volume, locations and features and directs buyers to its team.

> Pricing is customized based on call volume, number of locations, and feature requirements. View Slang AI pricing details or contact our team for a specific quote tailored to your restaurant.
> — https://www.slang.ai/slang-ai-vs-loman-ai · Pricing Comparison section, Slang AI paragraph

**Contract and cancelling** · Partly — Term length lives in each order form rather than on the site, renewal is automatic for an equal period, and leaving requires written notice at least thirty days before the term ends, so you cannot cancel on the spot.

> shall automatically renew for additional successive periods of equal duration to the Order Form Initial Term ... unless either party notifies the other party of such party's intention not to renew no later than thirty (30) days prior
> — https://www.slang.ai/terms-of-service · Terms of Service, clause 11 Term; Termination

## Which languages it speaks, and how it sounds

**Languages** · Partly — The Core plan is limited to bilingual Spanish conversations; automatic detection and mid-call switching across 97 languages comes with Superhost, which the pricing table ties to the Premium plan.

> Serve more guests in their preferred language, with Superhost automatically detecting and switching between 97 languages, even mid-call.
> — https://www.slang.ai/pricing · Feature comparison table, '97 Languages' row

**Choose or clone the voice** · Partly — You pick from a fixed library of twenty premium voices with American, British and Australian accents and set custom greetings; nothing on the site offers cloning your own or a staff member's voice.

> Choose from 20 premium voices and custom greetings to deliver a consistent, on-brand experience at every location.
> — https://www.slang.ai/pricing · Feature comparison table, 'Custom Branding' row

**Hear it before you buy** · Partly — A public voice library plays recorded samples of each available voice, but the vendor publishes no demo phone number to call: the demo path is a form request handled by its team.

> Listen to the natural, on-brand voices available with Slang AI. Choose the voice and accent that fits your restaurant and sounds great on every call.
> — https://www.slang.ai/voice-library · Voice Library page description with per-voice audio players

## Your phone number and where it works

**Keep your number** · Partly — The standard arrangement is a new local or toll-free number from the vendor for your website and Google profile; keeping your existing number is possible but has to be agreed with the onboarding team.

> We provide you with a new phone number to put on your website and your Google Business Profile. You can request either a local or a toll-free number. It's also possible to keep your existing number
> — https://www.slang.ai/pricing · Frequently Asked Questions, 'What happens to my phone number?'

**Australia** · No — the pricing page also quotes Canadian and Australian dollars, while the UK and EU are not addressed anywhere.

> Starting at $399 CAD *per location
> — https://www.slang.ai/pricing · Pricing page currency tabs, Core card in the CAD tab

## Who it is built for

**Industries it is set up for** · Yes — The product is built for one trade only, full-service restaurants, and ships ready-made prompts for common guest questions drawn from the vendor's analysis of its own call corpus.

> Our in-house Conversational Design experts have spent countless hours poring over 35 million+ guest calls to build prompts for guests' most common questions.
> — https://www.slang.ai/product · Answering Calls section, 'User-Friendly Restaurant Prompts'

**Several locations or numbers** · Yes — Pricing is explicitly per location and the product is built for groups: cross-location reservation cross-selling, stack-ranked performance across the portfolio and consistent branding at every location.

> Increase revenue across every restaurant location with AI-powered phone answering and smart reservation management.
> — https://www.slang.ai/product · Reservations section, 'Cross-Sell Across Your Restaurant Portfolio'

## Getting set up and getting help

**Setup help** · Yes — The vendor runs onboarding through its own team and a pre-onboarding survey, and claims it needs under half an hour of the operator's time with same-day go-live possible.

> Slang AI requires less than 30 minutes of your time to set up and can go live the very same day.
> — https://www.slang.ai/pricing · Frequently Asked Questions, 'How long does set up take?'

**Support** · Yes — Dedicated success managers are included from the entry plan, and the contact page offers a support ticket form, a phone line, SMS and email, though no published hours or response times.

> Get hands-on, always-on support from dedicated customer success managers and support staff.
> — https://www.slang.ai/pricing · Feature comparison table, 'White Glove Support' row

## What changed

- 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

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