# SkipCalls — AI receptionist app that answers your existing number 24/7, books jobs and texts call summaries. > Source: Receptionist Index — https://receptionistindex.com/skipcalls (structured, researched, re-verified) > Facts last verified: 2026-10-14 SkipCalls is an AI receptionist and answering service for small businesses that answers calls on a forwarded or SkipCalls number, books appointments, screens spam and sends summaries. It is run from an iOS, Android or web app. | Fact | Value | | --- | --- | | Website | https://skipcalls.com/ | | Price | from $19.99/month billed monthly, $16.67/month billed annually | | Free trial | Partly | 7-day free trial on the Starter plan, no card required to try it, plus a 30-day money-back guarantee after paying; no standing free plan. ## What it costs at your call volume **Cost at 100 calls a month** · Yes — $19.99 a month on Starter for 100 calls of 2.5 minutes. > Starter For one location getting started $19.99 /mo 7-day free trial > — https://skipcalls.com/pricing · Growing Business tab, Starter card, Monthly toggle active **Cost at 500 calls a month** · Partly — $176.50 a month on Business for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is 224. Starter, PRO might cost less, but no overage price is published, so it could not be priced past its allowance. > Business For busy teams and multiple locations $129 /mo > — https://skipcalls.com/pricing · Growing Business tab, Business card, Monthly toggle active **What it bills by** · Yes — Starter and PRO meter whole calls rather than minutes, so call length never matters; the higher Business plan switches to a 1,000-minute allowance instead. > We count calls, not minutes. A 2-minute call and a 15-minute call both count as one. > — https://skipcalls.com/fair-usage · Fair Usage Policy, 'Why calls, not minutes' section **Past your allowance** · Partly — Nothing is cut off or auto-charged past the call allowance on Starter and PRO; the vendor contacts you to move plans, while Business sells extra minutes at a published rate. > First — relax. We're not going to cut you off, throttle your service, or charge you surprise fees. Nothing bad happens automatically. > — https://skipcalls.com/fair-usage · Fair Usage Policy, 'What if I go over my plan's calls?' section **Spam calls not billed** · Yes — Spam is screened on every plan at no extra cost, and the vendor states spam calls do not count against the plan's fair-usage call allowance. > Spam blocking is included in the standard $199/year plan at no additional cost. Every call is automatically screened. > — https://skipcalls.com/features/spam-blocking · FAQ, 'Does spam blocking cost extra?' ## What it does on the call **Books appointments** · Yes — The agent checks live calendar availability during the call and writes the event itself, rather than texting the caller a booking link to finish later. > SkipCalls AI accesses your calendar in real-time, finds open slots, and books appointments directly while the customer is on the line. > — https://skipcalls.com/features/appointment-scheduling · Hero paragraph, 'Appointments Booked During the Call, Not After' **Transfers to a person** · Yes — Both warm and cold transfers are offered, with the AI briefing the team member on a separate line before connecting, and multiple destination numbers per agent. > A warm transfer means the AI calls your team member first, briefs them on who is calling and why, and then connects the caller. > — https://skipcalls.com/features/call-transfers · FAQ, 'What is the difference between warm and cold transfer?' **After-hours rules** · Yes — Answering runs nights, weekends and holidays, and you can configure different out-of-hours behaviour including Do Not Disturb windows where no call is forwarded. > You can set "Do Not Disturb" hours where no calls are forwarded regardless of urgency. The AI will still handle all calls professionally > — https://skipcalls.com/solutions/after-hours-answering · FAQ, 'What if I want to be completely unreachable at night?' **Urgent calls escalated** · Yes — You define keyword triggers per agent; a matching call makes the AI ring the assigned person afterwards and brief them, and emergencies can also be forwarded live. > You define keyword triggers per agent rule. When the caller says the keyword or phrase during the call, the rule is flagged. After the call ends, the AI places the dispatch call to the team member you assigned. > — https://skipcalls.com/features/post-call-dispatch · FAQ, 'What triggers a post-call dispatch?' **Human receptionists as backup** · No — There is no vendor-staffed human answering tier: calls the AI cannot handle are transferred to your own team, messaged or scheduled for a callback instead. > It offers to transfer to a human, take a detailed message, or schedule a callback. You get an immediate notification for urgent matters. > — https://skipcalls.com/compare/ai-vs-human-receptionist · FAQ, 'What happens when AI can't handle a call?' **Asks your questions** · Yes — You set the fields the agent must collect and can add business-specific questions, and the vendor also ships a Skills builder for scripted call types. > The AI collects the caller's name, phone number, email (optional), and reason for the appointment. You can customize which fields are required and add custom questions specific to your business. > — https://skipcalls.com/features/appointment-scheduling · FAQ, 'What information does the AI collect when booking?' **Answers about your business** · Yes — Prices, hours and services are answered from your own uploaded documents and business profile, and setup can import them from your website or Google listing. > SkipCalls knows your services, pricing, and hours — answers instantly, every time. No voicemail. No missed jobs. > — https://skipcalls.com/ · Homepage section 'A Virtual Receptionist That Knows Your Business Inside Out' **Texts your callers** · Partly — Automatic SMS follow-ups come on every plan, but two-way AI text conversations answered from your knowledge base sit in the pricing table's PRO column. > AI text replies & your own caller ID > — https://skipcalls.com/pricing · Growing Business plan table, PRO column feature list ## What you get after the call **Call summary by text** · Yes — Summaries are pushed by text as well as email and the dashboard, which is what the Starter plan's 'call summaries & text follow-ups' row buys. > Get text/email summaries immediately after each call. See who called, what they needed, and if it's urgent. > — https://skipcalls.com/solutions/after-hours-answering · 'Instant Notifications' feature card **Recordings and transcripts** · Yes — Every call is recorded and transcribed with a summary and action items, searchable and exportable, with no per-call transcription charge. > Full call transcription, summaries, and recordings are included in the standard $199/year plan. There are no per-minute or per-call transcription fees. > — https://skipcalls.com/features/call-transcription · FAQ, 'Does transcription cost extra?' ## What it connects to **Google Calendar** · Yes — Google Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal, Square Appointments and Housecall Pro are all listed as live booking targets. > Connect SkipCalls AI receptionist with Microsoft Outlook Calendar for automatic appointment booking. Works with Microsoft 365 and Outlook.com. > — https://skipcalls.com/integrations · All Integrations list, Outlook Calendar card **Outlook** · Yes — Google Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal, Square Appointments and Housecall Pro are all listed as live booking targets. > Connect SkipCalls AI receptionist with Microsoft Outlook Calendar for automatic appointment booking. Works with Microsoft 365 and Outlook.com. > — https://skipcalls.com/integrations · All Integrations list, Outlook Calendar card **Calendly** · Yes — Google Calendar, Outlook/Microsoft 365, Calendly, Cal.com, Apple Calendar, TidyCal, Square Appointments and Housecall Pro are all listed as live booking targets. > Connect SkipCalls AI receptionist with Microsoft Outlook Calendar for automatic appointment booking. Works with Microsoft 365 and Outlook.com. > — https://skipcalls.com/integrations · All Integrations list, Outlook Calendar card **CRM, Zapier and webhooks** · Partly — HubSpot, Salesforce, GoHighLevel, kvCORE, Jobber and Lofty are native, plus Zapier, Make and webhooks, but the plan table puts CRM integrations in the PRO column. > API, webhooks & CRM integrations > — https://skipcalls.com/pricing · Growing Business plan table, PRO column feature list **Your trade’s software** · Partly — Housecall Pro and Jobber are supported for home-services scheduling and job creation, but no dental, legal, restaurant or fitness platform appears in the integration list. > SkipCalls AI receptionist integrates with Housecall Pro to book jobs into your schedule during phone calls, with customer and service address matching. > — https://skipcalls.com/integrations · All Integrations list, Housecall Pro card ## Trying it, starting and leaving **Free trial or free plan** · Partly — A seven-day free trial lets you run it on your real line before paying, but there is no standing free plan once the trial ends. > Download the app and start using SkipCalls immediately. You'll only be charged after the 7-day free trial if you choose to continue using the service. > — https://skipcalls.com/pricing · Pricing FAQ, 'How does the 7-day free trial work?' **Card required to start** · No — The pricing page states outright that no card is needed to try it, and the demo line can be called without any signup at all. > 7 days free. 30 -day money-back. No contract. No card to try it. > — https://skipcalls.com/pricing · 'Here's the honest pitch.' closing section **Sign up without a sales call** · Yes — You buy and configure it yourself in the iOS, Android or web app in about a minute; the demo request form is optional, not a required sales call. > Enter your website or Google listing, answer a few questions, pick a voice, and your receptionist is ready. > — https://skipcalls.com/features · What's new, September 2026, 'Set up from your website or Google listing' **Setup fee** · No — The vendor states there are no setup fees, per-minute charges or overage fees on the published plan price, only the subscription. > No. $199/year is the full price. No setup fees, no per-minute charges, no overage fees, no contracts. What you see is what you pay. > — https://skipcalls.com/pricing · Pricing FAQ, 'Are there any hidden fees?' **Contract and cancelling** · Yes — Month-to-month with no contract, cancellable from the app without contacting anyone, and a 30-day money-back guarantee on top. > Yes. No contracts, no commitments. Cancel anytime from the app with one tap. Your service continues until the end of your paid period. > — https://skipcalls.com/pricing · Pricing FAQ, 'Can I cancel anytime?' ## Which languages it speaks, and how it sounds **Languages** · Yes — Ten languages are named with automatic mid-call detection, and the vendor says multilingual answering is included on every plan at no upcharge. > SkipCalls currently supports English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian, and Dutch, with more languages being added. > — https://skipcalls.com/features/multilingual · FAQ, 'Which languages does SkipCalls support?' **Choose or clone the voice** · Partly — Over twenty stock voices are selectable and your own voice can be cloned from a 30-second sample, but the plan table lists cloning under PRO. > Premium voices & voice cloning > — https://skipcalls.com/pricing · Growing Business plan table, PRO column feature list **Hear it before you buy** · Yes — A public demo number answers without signup, and the site also offers a scenario-driven interactive demo plus a personalised demo line on request. > Free demo line · Talk as long as you want · Try to trip it up > — https://skipcalls.com/pricing · Live demo block beside the +1 884-9511 number ## Your phone number and where it works **Keep your number** · Yes — You keep your number and carrier and switch on forwarding; the vendor publishes per-carrier codes for 65+ US and Canadian carriers and a code generator. > Keep your current phone number and carrier. Turn on call forwarding and your AI answering service picks up — works with any provider, no switching required. > — https://skipcalls.com/ · Homepage, 'Works with all major carriers' section **Move your number in** · Partly — Number porting appears in the vendor's included-features inventory, but no page states the process, cost, eligible countries or whether you can port back out. > Number porting > — https://skipcalls.com/features · 'Also included' list item ## Who it is built for **Industries it is set up for** · Yes — Agent templates ship with the product and the vendor publishes dedicated configurations for 50+ trades, from plumbers and HVAC to dentists, lawyers and vets. > SkipCalls works for contractors, medical practices, real estate agents, beauty spas, and dozens of other industries. > — https://skipcalls.com/ai-receptionist-for · Hero paragraph, 'AI Receptionist for Every Industry' **HIPAA, with a signed BAA** · No — The vendor states plainly on its transcription page that the product is not HIPAA compliant; no plan or add-on is offered that changes this, and no BAA is mentioned. > Note: SkipCalls is not HIPAA compliant. > — https://skipcalls.com/features/call-transcription · 'Compliance Ready' feature card **Several locations or numbers** · Partly — Numbers and agents are capped per plan — one on Starter, three on PRO, ten on Business — so several locations means moving up rather than paying per site. > For busy teams and multiple locations > — https://skipcalls.com/pricing · Growing Business plan table, Business plan card subtitle ## Getting set up and getting help **Setup help** · Partly — Self-setup is advertised at about 60 seconds with guided questions and website import; a staffed build is only offered as a pre-sale personalised demo. > We research your company and configure an AI receptionist that knows your services, hours, and workflows. > — https://skipcalls.com/contact · 'Built for your business' card on the demo request form **Support** · Partly — Email support is promised personally and usually within ten minutes, plus a help site; no published phone or chat support hours for customers were found. > We respond personally — usually within ten minutes. > — https://skipcalls.com/fair-usage · Closing block beside team@skipcalls.com ## What changed - 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms ## Corrections If you represent SkipCalls, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalogue needs no key to read, and each entry states its own auth.